Since we're in Simi Valley quite often these days, there's always a need for something while here. And thanks to Yelp being true to my profile's motto; "I Yelp For Help," this time it was a search for a nearby pharmacy. I recently was dive-bombed by mosquitoes, so the pursuit of Cortisone 10 relief was on! CVS was up first so we followed the driving directions there. Easy to find after exiting the 118 fwy. And my first impression was a friendly one. And a bit livelier with patrons than most others I've visited in recent years. So that was the latest place of convenience, we'll remember for future reference when there's that future need when in Simi. read more

These awful people really spent over 10 minutes helping the person in front of me making it go past 9:00 PM so I was unable to get my medication. This felt like a torturous targeted joke. I have medication's that I need and I don't care if the person in front of me does not have their stuff in order. That is not my problem. I am going to be switching my pharmacy immediately because they clearly have an issue with helping their actual clients. Who have this paperwork in order. The fact that at 9 o'clock, if you were in line, they will not help you is such absolute malarkey Shame too because the staff seems nice on the surface, but I guess they're just lazy Also, the Internet everywhere says they are open till 10 PM, I got there at 8:50 and they were closing at nine. Trashy looks CVS. read more

I had a disappointing experience at this CVS location. I approached the pharmacy counter and asked for a recommendation for ear drops, but the response I received was very brief and came across as dismissive. I was simply told "aisle 1" without any effort to guide me further or offer assistance. As a customer, I was hoping for a bit more support or professionalism, especially when asking for help with a health-related product. The interaction felt rushed and unhelpful, which left a negative impression. Because of this experience, I'm considering moving my prescriptions to another pharmacy where customer service is more attentive and welcoming. read more

This has been my store for RX for the past four years. I have been meaning to right a review several times, but I prefer to praise a business. Today was over the top. I paid a delivery charge to get meds to my mom same day (yesterday). Today checking the app, it says it will arrive in 3 days, call the store at 4440 Alamo st. Spoke with the lady "in charge " she took the order yesterday. She tells me the address is out of range for same day delivery (when I asked for the general manager I was told this pharmacist was sitting in for that person and no one was above her) so I asked for customer relations number. She replied I don't have that number. She gave me an 805 number. I asked where headquarters was. She had no idea or didn't want to share. Nothing worse than hearing "this is the highest person to speak to " and they don't give a hoot. read more

Terrible experience, worst pharmacy ever and would recommend to stay far away. Wouldn't provide refills for medications that had refills. Often confused and made mistakes regarding medications. Poor service and attitude blaming patients for errors. Started it wasn't their job to ensure medications were processed correctly and they didn't have time for questions breaches they were busy with other things when there was no one else in line. Hung up on doctor when doctor tried to get them to clarify and fix their error. read more

This is a neighborhood location that has plenty of parking, a CITIBANK ATM inside, decent selection of MANY ITEMS, but what I like is the Great, Friendly service. Tonight I got Friendly Service from SAID. It makes shopping here a POSITIVE EXPERIENCE! Recommend! read more

This is the absolute worst pharmacy and the last time I will go there . Got in line at 1:25pm waited the pharmacist said we are closed for lunch. I said what time do you close she said 1:30pm I told her it wasn't 1:30 yet her response was " we are closed " seriously! Do better read more

Big beautiful location but not the place to go. Items are stocked with the wrong price tags and I was told by Adriana the manager that the tags need to stay on for 2 weeks. Doesn't make sense. If you don't have the product then remove the price tags specially when they highlight a discount and the items on the shelf are the incorrect ones. read more

Gloria at CVS Alamo in Simi Valley, California, is a kind, helpful employee. She's patient and we give her a 5-Star rating. Thank you for taking our report. If possible, give her a raise. She is the reason we shop at your store. Sharon and Sheila read more

I came here for a COVID test before a Hawaii trip. The process was very easy and I received my results within 28 hours of my test which was a relief. If you need to get proof of a negative result before Hawaii this place is reliable. Several of the reviews complain about wait times. I can see that it could take a long time if you have to wait in the drive thru line behind others because it took the NP or technician several minutes to prepare my COVID test kit. Just as in many lines you would have to rely on others in front of you to have their proper paperwork and complete the test efficiently. I was able to drive right up to the window so I did not have to wait. read more

This pharmacy is GARBAGE!! The staff is extremely rude, inconsiderate and incompetent! For them to speak down to you and when children are present is inconceivable! They lie to you and refuse to fill your prescriptions. They think they can go above what a physician prescribes as if they know your medical history. This pharmacy took 13 days to tell me that my medication was not approved by my insurance provider!! I had my primary doctor send the prescription to Homecare Pharmacy and it was filled the same day with zero issues. They will also lie to you about medication not being in stock when the real reason is that they just do not want to give you the medication. They are money hungry angry unprofessional idiots. You will have zero chance of speaking to a live technician on the phone as well. Do not use this pharmacy even if you are dying! It will only cause you extreme stress and aggravation. This place needs to be investigated and shut down. AVOID!!! AVOID!!! AVOID!!!!!!! read more

I'd give them less than 1 star if possible. Overall, terrible experience. Specifically, the pharmacy manager, Sherif, who I never got a chance to speak to in person because he was 45 minutes late coming into work (the "manager"). Sherif was condescending, loud, rude and continued to speak over me raising his voice while I was trying to get clarification on the issue. Shouldn't have been a big deal, but he made it one. I've since transferred my business elsewhere. I would avoid this place if possible. read more

Worst customer service and incredibly rude. Never answer the phone and always slow and condescending.

Shiva, very rude pharmacist. I have had several encounters with her and always the same. Today I called to find out why my prescription that I get every month has not been filled. After being disconnected after waiting on hold for 10 minutes. Shiva answered. She told me she needs more information from my doctor and when I asked what information she needed she said that is between her and the doctor. Really, I believe it's my prescription and my doctor and the same prescription I get every single month. This pharmacist always treats you like you are a drug addict if you're just trying to pick up your medication. Every month, the same thing. If you hate your job so much, why don't you do some thing else for a living? And stop taking it out on the customers?? read more

I have 5 work comp meds that are filled at the CVS at Tapo and Alamo. Every 90 days my doctor sends my scripts in at the same time, usually as I sit in his office. This has not changed in about 10 years. My goal is to pick up all 5 drugs at the same time. This has only happened several times over many years. I get different excuses each time such as that they received the requests at different times, which has never been the case. Unfortunately this is the pharmacy my provider wants me to go to. It shouldn't be this difficult to get my drugs at the same time. read more

Let people know that you average 14 minutes per car in the drive thru They can plan ahead this 120minutes of waiting for a COVID test in the direct sun is just unpleasant read more

About the best experience I've ever had at a CVS! Stopped by on one sunny afternoon out of boredom, but found some spectacular deals and with the help of a wonderful associate named Eric, was able to get what I wanted a an amazing price! He went out of his way to check the back on the product I wanted! If he isn't already a higher up, he definitely should be! Give this man a raise. read more

Love my CVS pharmacy! They are on top of my medications, I get reminded on time when I need refills. The staff is very helpful especially their supervisor. read more

Please read this review through. Don't want to downgrade a store for one horrendous incident. I was sitting, waiting for a prescription for an hour. There was a man sitting one seat away talking on the phone (no mask). I walked up to pick up my order but they took him first. After he left, the clerk told me to wait while she disinfected the counter & credit card machine, stating that he has Covid! So they let me sit next to him knowing he has Covid? Now I have to isolate for 5-10 days! I called the store manager who was very apologetic & said he'd speak to the pharmacy manager when he's back from lunch. He said that the man should have been told to have his Rx delivered or gone through the drive through. At least I got some validation from the store manager & overall they are a pretty good store. One bad apple was all it took to get a bad review on Yelp! read more

Customer service is terrible. It's a Sunday. I have an infection, urgent care sent a prescription to this CVS because my usual easy to use pharmacy isn't open on Sundays. Urgent care said it could take anywhere from a half hour to a couple hours to fill. I wait an hour, try to call the pharmacy to see if it's ready before heading down there because I don't feel good and don't want to have to sit and wait. You can't get through to talk to anyone. They just want to send you to their app. So I try the app and can't get through the security questions because they tell me I'm not answering correct. The answers are streets I've lived on, none of the answers are related to me but they keep telling me I'm wrong. Screw it Im just going down there. They start to help me and then say, sorry it's 1:30 and we are closed now. I get upset and say I just need my medicine, I don't feel good. Sorry can't help you now. I get really upset and say if I come back at 2:00 you can do it. The response is, "I don't know if I want to" ugh! I just want my medicine and believe me I won't be back!! read more

Went there for Flu shot and Covid 19 vaccine. Person who administered the vaccines did not communicate at all. She just ask for my name. Was rushing me. Previously when I took my vaccines somewhere else, I needed to show picture ID, they were showing me what they were administering, such as which one is doing first, name, lot %, expiration, storage temperature etc. Also I just saw my vaccine records, it states both vaccines were given on my left arm! read more

I've come here multiple times and the woman pharmacist here has been rude multiple times. Today I came to pick up a prescription for workers comp and she was very very rude. She was cussing and saying I can't believe they are making me do this f**** s**** . And saying it's BS. Like if you don't like your job then leave. But there's no reason to treat customers/patients this way. read more

Hideously rude pharmacist. I went for a Covid Vaccine with an appointment. I was not a walk in. I waited 45 minutes before going to the front for a supervisor. During the whole time that I was left waiting, I was in full view of the pharmacist. Twice I reminded the clerk that I was there and had an appointment. It wasn't until the supervisor came back to the pharmacy and spoke with the pharmacist that I realized that the man typing on a computer in my full view was actually the pharmacist. He chose to ignore me 100% even though he knew that I was waiting. He did not care. read more

It's no surprise this CVS has such a low rating. These pharmacists at this location are hostile, angry, miserable people. Don't go here. Drive to another location where people have empathy. read more

This review is only about the pharmacy. The pharmacists that I have dealt with at this location have all been great. However the next level personnel in the pharmacy area seem to be pretty lackadaisical and not paying attention half the time. It seems they think they're working at the arcade or something. For example today I stopped in about 6 o'clock to pick up a prescription and they had me wait in line for about 20 minutes and then finally when I got up to the window they wanted to check if the prescription was in stock before I left. So they came back and said yeah you can get it later today and I said like in 30 minutes and they said no in a couple of hours. So then I came back in a couple hours and it wasn't ready I said don't you remember you told me come back at 8? He said well we don't have it in stock. Question; then why have me wait 10 minutes when dropping off to verify but then tell me two hours later it's a wasted trip? Yeah, I'll go back because I HAVE TO. read more

Terrible. I showed up 20 minutes early for my appointment. Waited in a line with 4 cars. Tested over an hour late.

Horrible service!! Check yourself out without any bags so they expect you to wait anyway while they are checking customers so it's pointless to go to self check out ! The employees are also rude probably miserable cause they have to Work at this crappy cvs read more

I came here twice for my Covid Vaccinations. The first visit was their first day administering the shot and it was incredibly unorganized. I gave them a pass for this. First days are always difficult. HOWEVER. I returned three weeks later for my second vaccine and it was even worse. I could go on and on endlessness about all of the errors, but I'll just say this: Avoid this clown-show like it was the plague. read more

This place is a mess and they have no idea what they are doing. Be careful! They messed up my husband's medication and they are overwhelmed and confused! read more

Drive thru is so slow. That is when it is open. They really need to work on there efficiency.

Not sure how any cvs pharmacy could possibly be worse then this one location. Lines are overcrowded, Service is absolutely terrible, and cleanliness is atrocious. The CVS's have gone way down tremendously in quality. On top of that, Their doctor and pharmacy communication is obsolete. Get with the program. Fix your system and start paying attention to your customers. This pharmacy never cease to amaze me at how dumb they could actually be. Why can't they fill prescriptions out correct? Like come on idiots, how hard is it to fill a prescription and notify people when it's actually ready?.. VERY BAD SERVICE. Low grade customer service and terribly unprofessional. read more

Horrible customer service, employees narrow mind and unhelpful Provide robotic answers for almost every issue read more

This is by far the worst CVS I have ever used. Very poorly run pharmacy and awful customer service at the pharmacy. They don't fill prescriptions in a timely manner. One of the pharmacists (a male, I don't know his name) is rude. Go somewhere else! You were warned! read more

I normally don't write reviews but this experience was horrendous. I came in, took my time gathering my items and went to check out. 2 people before me had zero issues checking out but when it came to mine I kept getting an error code saying to place my items in the bagging area. It came to a paint where the manager or someone had to come and override ever single item 1 by 1. I had about 20 items in my cart. How about at that point cancel the transaction and help me at the counter? What afraid I wouldn't pay or I was shoplifting? And just one last thing I went to a cvs in LA on Friday and the homeless coming in to shop got better service than I did. read more

Worst pharmacy. They are extremely unorganized and slow. There are 7 people working behind the counter, while 8 people are waiting in line to pick up their perception, yet they only have one person distributing the prescription pick up. Customer service is not a priority. read more

I'm so tired of coming to this pharmacy to either a drive up line with a 45 minute wait, or it's coned off forcing you inside to a long line that never moves which is strategically placed on the cold and flu isle so sick shoppers can pick up over the counter meds while squeezing past the line. I've spoken to the manager multiple times over the years, but sadly nothing has changed. Time to transfer my prescriptions elsewhere. read more

I started coming here at the beginning of the year. This Hass to be the worst Pharmacy I've ever had to deal with. Slow and then slower and slow service. They really need to get the act together.... read more

While the wait can be a bit long at times for the pharmaceutical section, the staff there can be quite helpful. They took the time to help me with a big problem today and I left feeling a lot less alone. This made a big difference to me. read more

Seriously, CVS Pharmacies are the worst. Has anyone used the pharmacy at Target? Or can recommend a good pharmacy in Simi Valley? Not only are they unprepared and unprofessional, the gentleman updating my insurance at the drop off location kept my card even though I requested it back. Then a second pharmacist found it and called out for me to pick it up at the drop off window. Well, there was already a gentleman at that window so I stood behind him. So she went to the register area and called after a man in an aisle and tried to give him my insurance card!! WTH?! I asked her if she had indeed asked foe to go to the drop off window? Didn't I do as she instructed? And yet let's give a random man an insurance card with a woman's name on it - a woman standing in the place where she asked me to go. Appalling. Maybe there needs to be etiquette class for pharmacists? Or a common sense refresher course? It's just sad being continually disappointed by CVS. read more

The reason why people shop on Amazon. Everything you need, they're either out of stock or look at you like you're crazy for asking. Permanently out of things like Advil and Tinactin. Pharmacy has a great record of saying an hour, being two, and looking at you like your crazy when you try to pick up your prescriptions saying they've been ready for an hour ... uh, I was, once again, sitting directly in your eye sight. read more

CVS Pharmacy - Drugstores Near Me - SIMI VALLEY, California