I've had nothing but great experiences with this pharmacy. The staff is always friendly, polite,…read moreand genuinely helpful. They do an excellent job of calling promptly when my prescriptions are ready or if there's ever an issue that needs my attention. Their prices are very reasonable, and the pharmacists have always taken the time to answer my questions and make sure I understand my medications. It's clear they truly care about their customers. I highly recommend this pharmacy to anyone looking for great service, affordable prices, and a team that goes above and beyond. Five stars!

I'm switching all my prescriptions here! Even though this is several miles further away, and…read moreWalgreens and Meijer are just around the corner from me, I'm happy to support this locally owned independent business. Not only do they have better prices on ALL my prescriptions, their customer service is superior! Tom made several phone calls to Meijer to get my prescription turned over and then let me know when it was ready... All within a couple of hours. I also had to call him a couple more times with various questions, and he was patient and friendly on the phone every time! I am looking forward to continued excellent hometown customer service. Oh, and they also have a great variety of specialty medical items that I haven't seen at other pharmacies. I wish I had known about them when I broke my leg!!

The pharmacy at this location is extremely unprofessional and the PHARMACIST today combative with…read morecustomers to the point the ER nurse warned me not to send my daughters RX here. Do not send your RX here. This is the third or fourth time we've had this experience at this location with the pharmacy and will never return.

I had to wait for 50 minutes after my apartment time to get my flu and covid. There were no…read morecustomers in front or back of me when I checked in, and the pharmacy was operating at a rate of 5 or 6 employees. The longer I waited the more customers came in. Apparently, taking appointments is just a hobby for them. I'm not throwing shade at the employees, but Walgreens pharmacy's management needs to over look how they're handling things.

Pure incompetence and the worst walgreens I've ever encountered. Stay away if you can and def don't…read moreuse them for a pharmacy!

Joke of a Walgreens...no wonder they are closing next week. Wasted 1/2 hour in drive-through…read more First no one came and I had to honk and honk. Then the unseen girl tells me that a prescription that I just verified at another Walgreens in town didn't exist. She told me I had to call them...I said I just did...why don't you? Then I had to wait and wait for the pharmacist to answer (more honks). Then I called the store manager to tell her how long I was in the drive-through (I was the only car - I wasn't waiting in line). I finally left. I wanted to inquire about a savings card for a prescription and no one knew anything in the pharmacy about it. I love Walgreens and this is the SECOND one to close in Rockford. Walgreens has major problems.

This review is long overdue... I moved to Poplar Grove about…read more8 years ago. I brought my ever changing list of medications, some of which are very pricy to Synder Pharmacy in Poplar Grove. As my insurance coverage and providers have continued to change, Pharmacy manager Susie Delia and her staff have provided exceptional personal care for me and my family. They have been advocates for saving us money on prescription medications and have been a source of useful information more times than I can count. The pricing of medications have been equal or better than the big box store we were going to previously. If I could give the staff at Snyder's 6 Stars..I would do it!! Sincerely Matt Scheerenberger

Picking up my insulin after the beginning of the new year, I was given a $139 copay due to…read moreinsurance deductible requirements... not expecting such a high bill I had to decline the meds because I could not afford it. After I told the pharmacist to put it back because I didn't have the money, she told me to go online to the Lantis website and apply for a discount card. Yesterday I applied and activated my card and today I picked up my meds with no co-pay whatsoever. Thank you Snyders for your help in this matter. I getting my insulin...

They are too busy for the staff they have and the prescriptions are not ready sometimes when they…read moresaid they would be. Otherwise they do a good job, but it's very inconvenient to have to wait for them to fill it , especially when I go through the drive up because I didn't need to go inside so I sit in the parking lot 15 minutes

Been here many times, especially at nighttime. The pharmacy used to be the only one in town open 24…read morehours, but now even they are closing at night. Thankfully, the pharmacy is open until midnight M-F, and 9pm on weekends. The front store is still open 24/7. Still better than any other pharmacy in the area. The employees I've run into have usually been nice and knowledgeable. They've worked with my insurance and I've had less problems here than at Walgreens. Items like Kleenex and other household products are a little more expensive here so it's more about convenience than being the lowest cost. FYi, you can get here by going north on Alpine or east on state. Kind of a weird intersection/setup but once you do it once you'll get the hang of it.

They have a convenient location when you need drugstore items. It's right across the street from my…read morework so I go often. I can only review the otc items since I've never gotten a prescription filled here. Some of it is over priced and some of it is average. I usually stick to the staple items I get that I think have a fair price. You can walk down to Jumpin Joes or the convenient store on Mulberry for cheaper prices. I go here because it's closer and not as busy.

In addition to being a drugstore, they sell home medical products (walkers, etc.) and sell…read morepost-mastectomy breast forms. I don't shop those departments, but they do make up a large part of the store. They also sell regular drugstore items, plus kitschy home decor stuff. I mostly come to pick up necessities and vitamins - they have a large selection of Windmill brand vitamins, which go on sale periodically, and when they do prices beat Wal-Mart's. They rent movies, too, and there's always a sale table up front. Selection's pretty good, though it's not Target. They do flu shots, though the one time I was looking for one they were out. This is a fourth generation family-owned local independent drug store.

Customer Service is always nice. The president always says they are fixing things. They are fine…read morefor CPAP Supplies as long as you don't change your order. If you change your order, it is a nightmare -- many calls -- to get them to send you what you requested. I bet I'll get a "we always strive for good customer service" response from company. I've heard that before but I haven't seen an improvement in accuracy of the company. Big markup in CPAP supplies. You'd think they would like happy customers because there are other vendors out there. And, I'll be looking for another one. I really don't need to call them 4 or 5 times to get them to send the proper items ordered correctly (on my end). Their response seems to be "if we don't get it right, just call us." They are saving money with AI "folks" answering the phone. I wish they would use some of that money to get some better software and actually focus on getting orders done correctly.

This Walgreens stands out from most in Rockford. Very clean and organized. The first Walgreens in…read morearea I see with a updated and different but well organized makeup area. They have a FULL display of NYX. Not even Ulta looks that great. They even have a chair where they do makeovers?

WORST PHARMACY IN ROCKFORD. Smart mouth kids, order never right. WORST CUSTOMER SERVICE IN…read moreROCKFORD!!! Frustrating as a 68yo dealing with unknowledgable little girls with attitude.

This store recently had a "grand re-opening" which I didn't know was a thing, but the layout of the…read morestore got shifted around, had a facelift, and looks really nice. Probably one of the nicest stores in the area. Went here today to pick up a photo, and was very impressed with how quick they printed my online order (ready in less than 30 minutes)

I have been having issues with refilling my prescriptions. I know the one medication I'm on is…read moreexpensive and the insure will cover 16 tab every 2 weeks. But when I pick it up only 1 week is filled and I have to go there multiple times for my necessary medication it is very frustrating. Spoke to pharmacist it's due to some issue with the warehouse only allowing 1 box to be sent. Ongoing issue. Looking for a diffrent pharmacy. Walgreens was the best pharmacy to get medication but it seems to have changed and not for the better. I was told private equity bought them out