The absolute best service! And competitive prices! And they stock some hard to find items. And…read morethe gift shop is wonderful!

Myself and my extended family have used Service Drugs since moving to Ridgeland in the late 1980's…read more Accuracy always compounded with pleasant service and helpfulness were our satisfiers. (One does not always get accuracy in other pharmacies. Know this from my work life.) This last week proved to me that Service Drugs is beyond exceptional. Having Glaucoma, I am extremely concerned about being compliant with the Rx eyedrops. The prescription was renewed on Monday. Thursday morning I could not find the new eyedrops. Knew they were in the house so began a search. Still not found by Friday...here I come Service Drugs knowing I'd have to pay full price for another. The service staff took my issue to the pharmacist. They tried an assortment of endeavors to obtain the health insurance price. Came back to share that nothing had worked and I'd have to pay full price. "Yes, do it" was my response knowing it would be most expensive. Hearing my response the big gun pharmacist, Hunter appeared. He shared that it would be $400 and it is in stock, BUT offered a suggestion for how I could use an app and possibly obtain it for less at a chain pharmacy. While lifting myself up from the floor, I left and followed the suggested solution. This was the beginning of my understanding of what exceptional customer service truly means. The customer service experience at the other pharmacy was horrific. After waiting for the attention of the clerk, shared my situation, gave all details and was told to expect a long wait. After providing my cell phone number, explained I'd be in their store getting a soda, then I'd be right back to sit in one of the pharmacy wait chairs. While patience is a virtue, mine was running out after 2 hours. Got into the 7 person wait line. Upon reaching the counter, was told that my insurance wouldn't cover by the new clerk. "Yes, I explained that to the former person as well as how it was to paid." Then, after checking, I was told it was not in stock and maybe another of their local pharmacies would have it. I did ask why I wasn't informed earlier especially since I provided my cell number before leaving the counter initially. The saving grace was after this person saw my face pale, she offered to call either of the two other area pharmacies. (I know this was an extended service as while sitting for two hours, no one else was given such a gracious offer! (I'll still not enter this store ever again.) The other pharmacy did have it at a cost of $168, they were very nice and service was fine. Yes, I did find the lost bottle the next day. After experiencing the pitiful customer service of another local pharmacy, I now fully understand that Tommy Shields of Service Drugs has grown a culture of creating an exceptional customer experience, exceptional accuracy and created an environment to allow the employees to go over and above. What a leader! What wonderful employees work there. Hunter, you are a blessing. MY THANKS AND APPRECIATION TO ALL AT SERVICES DRUGS, RIDGELAND.

I love politics I will stop in there just to look around and see what is new! They always have such…read morean array of cool things, local artwork, toys and such. Not to mention the staff is very friendly and informative, not only about their own establishment but, what is happening in the community.

From the owner: Specializing in: - Medical Equipment & Suppliesread more

This is the worst pharmacy I have ever dealt with and the staff has the worst attitudes ever. I had…read moreto have my doctor call and talk to them directly just to get my prescription and it still wasn't enough.

(Relating mostly to the pharmacy; I don't often go in for other things.)…read more I've been using this location on and off for almost three years now and I've never had any major issues. They're generally very friendly and nice; they take the time to ask me how I am and remember me, which is a really good feeling. I trust their opinions and they've worked with me in the past when I needed a partial fill or had a pressing issue where I needed the medication right away. I'm very grateful to have such kind people helping me manage my health.

I spoke with the MANAGER of the store and this experience was just as disappointing, if not worse,…read moreas the first because she is supposed to be the EXAMPLE. I had to speak with the store manager on today to get the issue resolved. I spoke with Tanesha(not sure how to spell it) store manager, at approximately 10:50am. When Tanesha came out she did NOT greet me, I had to speak to her first. Tanesha's entire vibe was hostile and this was our very first encounter. I explained to Tanesha the reason why I was there and never once did she apologize for my experience, never once did she extend her empathy for my troubles or anything. Tanesha was ready for confrontation, just as her shift lead was the previous encounter. All I wanted was my refund, as I did my previous time. After I finished explaining everything to Tanesha and I showed her my electronic receipt, Tanesha just walked off for a whole FOUR MINUTES and never said a word as to where she was going. She walked back up front and proceeded to give me my refund. Tanesha asked me to put in my rewards number, scan my electronic receipt and asked for my address; gave me my refund and that was it. Tanesha did not say have a nice day, thank you for coming, or anything else a CUSTOMER SERVICE MANAGER of a national store would say to a customer after a traumatic experience. Tanesha had her employees at the front like she was about to curse me out and throw me out of the store. Tanesha was ready for a battle with the wrong person. Her shift lead initiated, instigated, fueled, and ended an entire UNNECESSARY argument about a refund and Tanesha was upset and hostile with ME. I am confused at this entire situation. I feel BULLIED and I am unsure if I am in any eminent danger dealing with such individuals. All because I ask for a refund of my own money. I received an email stating that Tanesha would speak with me about the incident with Leslie and she did not mention the incident. This store needs NEW management and these TWO BULLIES should NOT work for Walgreens. I do not feel safe with people like that working in an environment where myself and my children have to go. I NEED HELP FROM SOMEONE OTHER THAN LOCAL MANAGEMENT.

This is the absolute worst Walgreens I have been to. The card machine has been down for a week and…read morethe workers were rude when I came in to take home the photos I ordered.

Moved my prescription needs here and have been greatly pleased. Friendly, competent staff, prompt…read moreservice.

Terrible customer service. They flat out lied saying my doctor never sent in my prescription…read moremultiple times. Then when my doctor has to call them directly to find out why they were saying they didn't get it they said they could fill it the next day. they didn't order my med then tried to pretend that it was my doctors error. Save yourself some time and do not go here. They do not care about their clients and have no morals about lying to them. When I calmly point out that they lied to me and to my doctor. They admitted they lied and said it doesn't matter. They lied saying they didn't get the prescription from the doctor because they didn't want to explain that my insurance wanted to wait until closer me running out of my med. They also lied 3 times saying they would order my med and didn't. Which I found out later is because they don't make a lot of money from my med and it's expensive so a lot of pharmacies don't like ordering it in case the person doesn't fill the order and they get stuck with the expensive med. So basically money is way more important then people to them.

This is a wonderful pharmacy. We have been customers for years; not only having prescriptions…read morefilled but also for shots and vaccines. Gaston and the other pharmacists (and the employees) are professional, caring and attentive. The personal touch here is something you absolutely cannot get at the "big box" or large corporate pharmacies.

On February 5th 2025 my son was diagnosed with a incurable eye disease. This was upsetting enough…read more This pharmacy stated they would over night the prescription he desperately needed. We called for two days and was ensured by Johnathan B his script was mailed. I called today the person who answered stated that the scrpit wasn't mailed with the excuse their delivery truck was broke. It's Friday afternoon . Why would lie to your customers. We are over an hour from your pharmacy. We are currently driving from Winona ms . To pick up meds. Shame on you for prolonging someone's suffering. You should always tell the TRUTH especially if someone's life depends on it. I would not recommend this pharmacy. You should really review your CODE OF ETHICS. SERIOUSLY UNPROFESSIONAL.. I gave one star because I had to to make this post. I again do not recommend this pharmacy. Someone has to care you guys obviously do not care about your customers . FYI you didn't even have his personal information correct again not good at all .. do better Update: So not only was this a huge waste of time to begin with. The owner calls and in-stead of being apologetic to our situation he was argumentative. I opted to end phone conversation. I walk in pharmacy to get scrpit and I'm handed pills not the eye gel we need because they say it was mailed the lady who waited on us had the same attitude as the owner argumentive non apologetic and insensitive to our situation we drove from winona because your staff stated his prescription was not mailed to just to be told it was mailed yesterday and should arrive tomorrow. You have wasted alot of good time . We trusted you guys to handle this. In reality we should of just filled our prescription with Hammonds Pharmacy in Winona Ms. This has been the worst experience his eye has worsened waiting for meds . We follow up with cornea spealist Monday. We hope and pray the eye gel will arrive Saturday. Seriously disappointed in Winona Ms. Update #3 Owner has sent lengthy rude absurd text basically chastising my son and I and goes onto say we should apologize. When we asked him to stop texting cell number he continues with his harassing behavior continously texting evening laughing at the situation with haha okay We explain to him that he is texting an State Law Enforcement officer phone he continues to thank him for his his service in a sarcastic manor and states he does not see what that had to do with anything. Mocking my son :( I hope and pray owner of pharmacy your children will remain well and never have to experience what we have endured today. You sir should apologize . We ask for forgiveness for you and pray for health for your children. As a mother I'm sickened for my son and his eye disease it's truly devastating. We did not need this unnecessary cruelty. May God have mercy on you sir.

This use to be my favorite CVS to shop. Their cosmetics department has the best selection of…read moretoday's brands. They also carry the entire line of skin care products for all your needs. My experience was ruined by a male employee at the checkout counter. He had the nerve to suggest an item I wanted to purchase was already low and I should just pay it without using the extra savings that got me to that store in the first place. I don't pay to be insulted. I complained and still no response. Women spend a heck of a lot of money at drug stores. I guess they don't care about its female customers.

this year i had to move my meds. here from walgreens and i am very happy with the service thank…read moreyou!!!!!!

Ok this is what I expect Walmart to look like inside and out. Staff is amazing and the store is…read moreclean and organized. Clearance stuff is amazing deals for both food and clothing. I was not happy about another Walmart I was at in Jackson but this is the one I'll be returning to regularly. They also have hot food available to grab and go. Be proud of your store! Keep up the amazing work.

do not go to this location. I live only a few minutes away and I go out of my way to avoid this…read moreone. most recent experience, first they refused to let me use the self check out. Then we went to check out, light on, and instead of taking care of me and my family, they just kept chating with a coworker and cut the light off as I was starting to unload my cart. Did not even offer an apology.

I and my partner have been getting prescriptions filled at this location for 3yrs. Occasionally…read morethere is an issue but OVERALL staff is courteous and responsive. I get the txt alerts when a prescription is due, also the txt alerts when script is ready. Only twice in all this time was there a problem. That said, I only fill prescriptions here. I do not SHOP at Walgreens. (prices are too high). PHARMACY TEAM. You guys are EXCELLENT.

I've been in there multiple times and the people working have had bad attitudes each time. This…read moremorning specifically I received two texts informing me my pictures were ready. When I got there, they weren't and the workers were rude and acted like it was my fault. I don't recommend this store at all.

I called Target in Jackson, MS twice at two different times. I called once back in January and…read morethen again today. Both times, they pick up the phone and had a conversation going with another employee laughing in the background. So unprofessional. I wish I could have recorded it. PLEASE, PLEASE, PLEASE train these people before allowing them to act at home on a business phone. I ended up calling someplace else a little further away and was able to get what I needed there. I passed Target going to the other place and I will continue to pass Target and go where people talk and act like they have some professionalism about themselves. ForRealFran

I like Target, but it's been sad to see this location, deteriorate every year over the last five…read moreyears. Never enough check out attendance for the amount of people they have, long lines at checkout, untidy shelves, dirty floors. Just seems like this hasn't been managed well.