Great service xoxoxo great local man friendly love local don't know what else to say to many…read morecharacters needed

Hands down the best pharmacy in town. The pharmacist is helpful and proactive, truly concerned…read moreabout his patients. I don't have insurance and he called the doctor to discuss a substitution in med to save me money. He also let me know that I could get a yeast infection from one of the meds and if I did to come see him since he has a solve that works better than general over the counter treatments. This is the place for personal service.

This 3the best customer service EVER,!!!! They really treat…read moreyou like family.. im never leaving my business to any where, except Sentry drugs..,really happy.

Surprised that no one's reviewed their restaurant, since it's been around for eons. Anyway, a great…read moreplace to go for breakfast and/or lunch, especially if you work downtown. It has an old-school diner feel similar to Pitt Grill, but smaller (since it's connected to a drug store and all). The breakfast food is fantastic, especially the egg, ham and cheese sandwich, hash browns, grits and bacon. The lunch menu includes things like meat loaf, red beans and rice and chicken fried steak. They also have special items every day of the week. Everything is made right in front of you--sort of like a down home Subway--so you know it's freshly cooked. They also take orders over the phone. The staff is pretty friendly as well.

Great service! Quick and very helpful! Pharmacist is awesome! I will never use another pharmacy!read more

Seriously, I wonder how these people stay in business. I'll make an effort to do business with…read morelocals over chains, every chance that I get. I've gone in there several times to try to fill a prescription and I've gotten grief every time. I give up. While holding a prescription from a doctor, on my last visit, I was told that they would only fill this drug for people under 18. Never my life have I ever heard of a drugstore with holding a prescribed medication from someone based on age.

It should be possible to post zero stars. I waited over an hour to be told they couldn't find me in…read moretheir system despite being a customer for over two years. Then after getting home empty handed, received a text saying my medicine was ready. Okay. So my husband picks it up today. They refused to put it on our insurance, saying I wasn't in their system, therefore I wasn't on his insurance. The line behind him was all the way back through the store, he didn't want to hold it up so he (well meaning but not a good move) went ahead and paid full price. That store cannot hold onto employees. Not for a second. And now it is losing customers by the handful. I'm moving all my scripts elsewhere ASAP. Rude on top of it, by the way.

I wish I could post negative stars about this garbage pharmacy. Having to wait 45mins on the phone…read moreis annoying, but understandable if there are staffing issues. Having to wait in line for over a hour is annoying, but understandable. What is not acceptable is being told your prescription would be ready within a hour and you go wait in line for over a hour to be told it was tied up in insurance and you need to come back in a few hours. The same insurance info that was offered over the phone. Pure incompetence. I'll never use this pharmacy again.

Very timely and professional. Kelly is great pharmacist who I've been with for years. Walgreens…read morecould learn something from Him and his staff!

If i could leave negative 100 stars I would. My son's Vyvanse prescription was accidentally sent to…read moreTioga instead of Alexandria-where my family has been filling for several years now. I am aware that all the Ray's are separate and the Dr would need to send in a new script to Alex. So, I was just gonna make the drive there and pick up the medication instead of having it resent to Alex. While I was still talking, the lady transferred me to the pharmacist and he said No, i can't pick it up because he will not be filling my son's medication here. He said it is because his schedule 2 numbers will increase and that it will make him look bad if he does it and he apologized to me for it. I can understand if the situation was shady or questionable but it was completely legitimate. He could have helped me when I asked him for help but he made the choice not to and I just think it was wrong. I do not recommend this place because I prefer a place were people are treated good and fairly.

I love Super One groceries, but the pharmacy is terrible. Just tried to get my 87 year old mother a…read moreflu shot, first negative is they told us we needed to wait 30 minutes despite her freezing (she was dressed warmly and had a blanket on her). Then despite the fact that they said in front of the store that they are Walgreens now, they couldn't give her a shot because she was on hospice (her hospice did not have the senior shot) and their system could not override her being on hospice since they don't have the Walgreens system. My mom is a huge challenge to get in or out of a car, (a 20 minute ordeal) as she has dementia and she is in a wheelchair. All I got from their staff was rude remarks and total disinterest, NEVER an apology for my inconvenience. Even the pharmacist was rude. I had called them that morning to make sure they had the shot and her information as she had been using them for years. Will use their grocery store, but never their pharmacy. I have worked several jobs, both professional and non including customer service, I would never have treated anyone as rudely as they did.

FIRST of all, I would rate 0 stars, but it will allow no less than 1!! My family and I would NOT!!…read moresuggest that anyone who is considering this pharmacy, actually choose it. We have been given the WRONG medication (more than once). We've been given someone else's medication (once a controlled substance...). They do NOT fill prescriptions on time (even when they are the ones who tell you when to return for pickup). They somehow manage to "lose" refills that are supposed to be kept "on file". One month, you may get lucky enough to have your insurance applied, then if you don't pay attention, you'll find that they have stopped applying the insurance, OVER charging consistantly thereafter. (It can easily go unnoticed...When I pointed it out, I was asked by the employee of which I addressed the issue,"what makes YOU think that YOU SHOULDN'T HAVE TO pay this now?!", in a very sarcastic tone. (like I was asking for a special privledge...NOT just asking to have my insurance applied. (Come on!! I'm broke, paying sooo much money for that insurance and now I feel like this pharmacy wants me to beg them to actually use it for my medications!!). Again, if you still decide to use them, make sure to COUNT ALL of your meds while holding up the looonnnggg line AT THE WINDOW (you will need to be prepared for the snears from both others in line behind you & employees. (YES!! They DID SNEER and talk about me, for checking our meds at the counter. This was whispers between employees and between the other customers (they weren't aware of why I would check our meds. My guess is that if they knew every experience my family & I had there, they'd be shocked, understand, and maybe check theirs too!) Your meds may be short, but if you step away before counting them, they won't do anything to resolve it (That was our experience there, more than once. After the third time, I finally started counting at the window and they seemed offended, becoming rude...AND this is THEIR policy!!). DOUBLE check the RX dosage prescribed against what's actually given to you in the prescription bottle (....that's also happened to us.) Be ready for a wait. RARELY do they open the 2nd register. If you need your meds by a certain date, you must REPEATEDLY tell them, because if they don't have it in stock, they won't tell you...instead they wait until you go to pick it up to say.."sorry, but we had to order it....It won't be in until..." (they could tell customers when they are dropping off the script, the truth about when they can expect it to be ready. Often, I would have rather taken it to another pharmacy) If you need to call for ANYTHING, don't expect an answer...if they do pick up, when being placed on hold, your call is likely going to "accidentally be dropped". They have told me it's too soon to fill scripts, even though it had been over 30 days. I could go on and on and on telling of what my family and myself have experienced. I know we're all human and make mistakes. The thing is, for it to be something as important as medication and for these "accidents" to occur soo often.... I worry for the elderly, the disabled, and people who just generally have overall trust. If you're still going to use them, be AWARE! We had to learn the hard way and I hope that by leaving this review, we can educate others on what to look for, before it happens to them and it's too late.

Very helpful hometown pharmacy. Drive up window is quick and easy once they text you that your…read moreprescription is ready.

I've been using Rays in Ball for over 10 years. It is small enough for you to get to know the…read morepeople that work there and large enough to take care of many different prescription needs

Worst experience ever. The girl works today 06/29/2024 at the counter pharmacy 9:30 am. She doesn't…read morerespect anyone, let me wait while my prescription is ready. Even she laughed and joked in front of me when I'm very serious

Dropped of a prescription at 12p at 10p prescription is still not ready. Phone is always busy and I…read morebelieve someone is hanging up after having me wait for 30mins on hold. Unacceptable!