I have had nothing but a positive experience with this pharmacy location. The pharmacists are…read morepleasant and helpful. I switched to this CVS because of the horrible and miserable people in Marshfield. If you use their APP you can message the pharmacy and you always receive a call back to help you with your meds. I was surprised by the bad reviews so I wanted to chime in.

As a pharmacist-- I would assume there is some code of ethics in order for customers dealing with…read moresuccumbed medical conditions feel comfortable. The way I was spoken to at this establishment was upsetting. It saddens me to observe, first hand, the nastiness displayed in a medical environment as such. Do better. Find another field of work if compassion is not in your forte.

The wait time for the pharmacy is atrocious. The customer service for them is also terrible, and it…read moreseems the people working have no idea what they're doing. Spent 2 hours trying to get some medications that should have been ready when we got there.

Now I understand why all my providers have asked me to switch pharmacies. I never had a "major"…read moreissue until today. It was even my prescription. It was for my dying FIL; who I needed to reorder meds for. I was spun in circles 4 times- because my phone number doesn't match his DOB; I kept asking the automated system for to leave message, and to speak with a live person- just kept spinning me. So, I hung up and tried again, same result. So, I hung up and hit provider instead. Wow! The pharmacist could NOT have been anymore rude. I explained the situation three times to her. Told her I even had my own personal issue the other day- and finally got a live person- and the person I spoke with the other day was so apoligetic and agreed their system is terrible. However, this pharmacist today has zero empathy and so hyper focused on the fact that I chose provider as my option. She clearly had no patience or desire to deal with a customer today. I was going to ask her to assist me in setting up the proper phone number so we didn't keep running into this issue; and so I didn't have to hit one as if I was a provider. However, her rudeness just continue "Don't do it again" She had Zero compassion for the fact I was trying to get meds via HOSPICE FOR MY DYING FIL. Avoid CVS Marsfhfield at all costs. CVS should be ashamed they hire people like this. My husband stopped even calling CVS because of the automated system and now instead just goes directly there to check on and pick his dads meds order. It's rather disturbing that we can't even call the pharmacy to check on meds before heading there. Each time he has gone they've messed up the order- and each time he's had to wait for them to correct it.

This store is infested with mice. I wouldn't trust the food on their shelves, and I'd be looking…read morevery carefully to make sure there are no mouse "droppings" on your merchandise. Teenagers are a constant concern causing havoc and the prices are wildly inaccurate, with items often ringing up significantly higher than advertised.

Absolutely everything! They have nothing in stock at all aisles are a mess I'm pretty sure it's a…read morefire hazard. They need to tear down target and replace it with a Walmart. I look at Walmart inventory and always have everything and extra inventory.

I used to shop and get my shots there No More…read more Manager doesn't realize customers are paying his salary an should be taken care i waited 30 minutes fo a flu shot no employee showed finally one showed and said you need a appointment to get a shot news to me not even the courtesy of a sign . Good Bye Walgreens

To start, I agree with the yelp written on 9/13 and 12/21....the manager Kayla is rude. No…read morepharmacist and it is impossible to order toothpaste and shampoo on line to pick up at the store. The system tells you to order from Duxbury. Kayla is good at hanging up when the customer calls trying to give her store business. It's Kayla's way or go to CVS

Pharmacy staff is wonderful. Quick, efficient and super helpful. Front end relies on self scans, as…read moreI am sure staffing is hard these days. When needed, they are polite and helpful as well including the manager (AM) who is fully engaged with his staff and customers. Many days they are all multitasking with deliveries, UPS, stocking shelves and being ready to assist at the front end when needed

Awful experience with customer service at the pharmacy. I came in to get my scheduled booster shot…read moreand found the employees behind the pharmacy to be unhelpful and very rude. It was like pulling teeth to get them to help me retrieve proof of both prior doses, despite my vaccination card indicating my vaccination series is complete. They could have at least told me how to access my records instead of walking away. When I reminded them customers come first, one responded in a snotty way, "do they?" And "I am not dealing with this" in front of everyone. After I walked out and finally got another clinic to help me get what I need, needless to say I am not going back to this pharmacy. Management was apologetic and agreed the situation could have been handled better.

This pharmacy has the best customer service. They answer the phones, if you have a question the…read morepharmacist is promptly available to discuss. I was a bit hesitant about a small grocery store pharmacy. The shorter hours are very quickly made up by how convenient it is to pick up prescriptions. If there's a line it's maybe 2 people, not 14. The people that work at Kingston Big Y Pharmacy are great!

This would be a negative review if that were possible. This store has always struggled with basic…read morecustomer service, inventory, and food handling skills, however, Covid is really highlighting their ineptitude. Upon visiting the store today a young woman who works there was crouched by the carts unmasked making it impossible to enter the store and maintain a 6 foot social distance. Two people working on the floor were wearing face shields rather than masks and handling all types of products. No one is monitoring the number of customers entering the store. Finally, two men who appeared to be managers were walking the wrong way down a one way aisle. So basically other than mostly wearing masks an example of what not to do. I called to alert the managers to this unacceptable behavior, looking only for an "I'll look into it". As a manager, you should be open to ways in which your team can improve. Instead, he made up lame excuses, told me I was overreacting, and basically stated that he did not care about human life.

I am a veteran and have lived in Marsfield for quite some time. Last Saturday I realized that one…read moreof my meds from the VA was not sent to me. With some information they gave me said I could go to the CVS- Marshfield and they would give me some till I got my order. The women in the pharmacy won't do it and said she would have to call the VA. Came back 11/2 hours and was told by the same women that she was to busy and had not call / basically said she was not going to. Hope they don't treat all their customers this way including Veterans, but reading some posts I guess they do. they have lost this customer forever as I will b going to Walgreens for now on.

Understaffed, messed up my insurance, called and were very rude on the phone with me after they put…read moreanother persons insurance company as mine, no drive thru anymore, very long lines inside with one person on the register. Terrible