They went above and beyond helping my husband obtain his very expensive meds, (no insurance) they…read moreare a valuable asset to Whitman

They always bend over backwards for all of their the customers. They are always friendly and…read morewilling to look for an item for you

Experience at the pharmacy while collecting meds today. Served by a male counter staff who scanned…read moremy pickup order and then told me, "I'll be back." While I'm waiting, I see that he's service a drive-thru customer! I asked another assistant, who was just idly standing at the counter, how the person who is serving me can serve another customer. Her response was, "He'll be back!" I insisted that I get me meds immediately. Someone else had to find it. Such dismal service.

You can't make this up. Getting a monthly prescription for 8 months, I've gotten the whole script…read morein one visit once. The other months I got partials. The last month I got 3 partials. All due to not in stock. Each visit requires standing in line on average of 15 minutes only to be told that it's not ready and come back in 15 minutes and stand in line again! So December took 6 visits at 30 minutes inside cvs and 20 minutes travel to and from each time. Total for December is 7 hours of my time. Once I was going to Europe the next day and they only had 2 days worth. I asked why this was happening and it was always due to someone else. This store doesn't care about their customers and taking responsibility. I feel bad for the workers there as they try hard being grossly understaffed. I'm stuck with them for where they are located. My story isn't unique as I talk to others in line

Awful service with no direct phone line to speak with the RX staff. Extremely long fill times.read more

This time was even worse than the first. They were out of stock on my prescription, so on 6/29 I…read moreget a text saying it needed to be special ordered. Two weeks roll by and I haven't heard anything, so I call the pharmacy to ask about it. Lady on the other end says she doesn't know when it will be available again and this b*tch just hangs up. A week later (yesterday) I call again and some guy answers and says while the prescription expired, they would try and fill it and that I'd be notified of there were any issues. About an hour passes and I go to the store and the lady behind the counter tells me they are filling it right now and will expedite it, so I sit at the pharmacy for another fifteen minutes when I hear my name called. I go to the counter, and the lady there stops and shouts back about something on her screen came up in red. I'm then told the prescription expired and I can't have it. Why the hell did you fill it then!? On my way out, comparing this process to pulling teeth, I hear someone basically say "it's the state," no, it's not the state that didn't let you send me a text letting me know it's getting filled, expired, etc. If I didn't say anything, that text about the script needing to be ordered would have just sat there and been the end of that. I've also been going to the CVS in Abington and was told my script ended up there. When I called them, they said it was still in Rockland and that the pharmacy can push a script's time out of they weren't able to fill it. Today, I call this store, one last time about getting this script filled, as there was one on file that said not to fill until 7/31. Seeing as how they let my previous one go to waste, I was hoping they'd fill that one early. The girl who answered said she doesn't see it on file. I'm clearly frustrated about this, so I let out a sigh, and say "okay-" I didn't even get to ask my next question when this f!@*ing b*tch hangs up on me! This place has completely ruined my experience with CVS and going forward I'm going to a different pharmacy. I'm done.

Pharmacy staff is wonderful. Quick, efficient and super helpful. Front end relies on self scans, as…read moreI am sure staffing is hard these days. When needed, they are polite and helpful as well including the manager (AM) who is fully engaged with his staff and customers. Many days they are all multitasking with deliveries, UPS, stocking shelves and being ready to assist at the front end when needed

Awful experience with customer service at the pharmacy. I came in to get my scheduled booster shot…read moreand found the employees behind the pharmacy to be unhelpful and very rude. It was like pulling teeth to get them to help me retrieve proof of both prior doses, despite my vaccination card indicating my vaccination series is complete. They could have at least told me how to access my records instead of walking away. When I reminded them customers come first, one responded in a snotty way, "do they?" And "I am not dealing with this" in front of everyone. After I walked out and finally got another clinic to help me get what I need, needless to say I am not going back to this pharmacy. Management was apologetic and agreed the situation could have been handled better.

What is going on with the CVS Pharmacy in Pembroke? I've been waiting 9 days for two…read moreprescriptions??? I check thé website and it says in process - what does that mean? Are they waiting for approvals from my doctor??? I tried to call and was on hold for 25 minutes when I finally hung up. I drove up and the drive in window was closed. At the moment I have a mobility problem so couldn't go in. The employees are very nice & seem to be hardworking - this is definitely a systems problem that needs corporate attention because this has been going on all summer.

The CVS here could use more staff. But the staff they have is nice, helpful and friendly…read more The pharmacy staff is quick, informative , super friendly and work hard. I'm lucky my local CVS is so great. The Hanover & Hanson Stores are almost as good!

The hours of the CVS Pharmacy in Target in Hanover are horrible. It is impossible to speak to a…read morestaff member when calling. The staff are rude. The new self check-in screens do not work well. Terrible experience.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Well, for the last few months that I have been going to walgreens, this one and one other the…read morecashiers have been nothing but very unpleasant. They act like they don't want to be there and show their attitudes towards the customers. I've gotten alot of huffing and puffing from the staff. And last time I ended up going was on 1/6/2023. When I went to check to see if my prescription information went through ok from my doctor. I got there about a half hour after my appointment about 1030ish and I waited in line a few minutes and then the pharmacist looked at me and just said yes. And I asked her if my prescription information came through fine( had a small mix up in the past so making sure) and she didn't even look for it but just said yes and said immediately that it's not ready yet ( in a way where she is thinking why are you here now) so I just said ok hiw long would you say? And she said maybe a couple of hours. ( was 1030 as I stated) so I said that is fine and asked if I'll get a notification when it's ready, and she said yes. And then she looked over at the next customer as if she wants me to leave. So I went on my way and I waited at home and it got to be 4 hours later and still haven't heard anything yet so I called and got an automated message saying that it's being worked on but having issues with insurance. So I droblve back down just to see what I could do and what they needed for my insurance information ( I didn't give them my updated one yet) so I figured maybe that's the case. ( I would have earlier but I felt rushed and that the pharmacist in the morning didn't want to deal with me) I've been nothing but nice to them. Anyways when I went back there was another pharmacist there and she just looked up at me and said " yes" but in a mediocre tone. And I asked her about my prescription and told her my name on it and she said there is " nothing there for me" and I said confused but I was patient and I said that that's strange the pharmacist in the morning said ut was and I told her I called and the automated message said that it's being worked on and about my insurance. And she said frustrated she doesn't see anything and she immediately turned her computer screen at me. And she said she will get the other pharmacist a guy there so he came over and immediately and rudely said there is nothing there for me. So I calmly said ok ill message my doctor to see if he can resend it and while I tried doing that he yelled in a rude tone hold ok I don't think it's here but I'll check and then kept mumbling something at me as if I was a nuisance just by being there and I just didn't respond to that and was quietly trying to message me doctor and then the pharmacist came back with a bunch of papers in the air and yelled at me " SEE NOTHING HERE!!" So I just said ok and quietly went on mybway but he all of a sudden called out to me and said is it under another name? And I said it shouldn't be but the only other name which I don't use with my doctors is my married name and he said it was under that( why didn't they ask me for my address/ phone number/ birth date in place of it is beyond me) would have saved alot if aggravation. So after all that he said that they don't take the insurance. And that was before I told him my current and when I told them my updated one ge said they " don't take it" and to ' go to another pharmacy " and I know for a face they do too take it because I know a fee others who have my exact insurance who gets theirs there) so I just said ok and had it sent to a MUCH BETTER pharmacy where I get treated with respect. So walgreens is out the window for me for ANY of my future needs. I can't trust them one bit

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-Su 12am-1:30am, 2am-11:59pm