I recently moved to the area and was trying to transfer my long-standing ADHD prescription to…read moreDelaware. My doctor's office sent the prescription over more than 24 hours ago, so I sent my spouse to pick it up. He was told that I wasn't in the system and that they hadn't received anything. I called my doctor's office, and they confirmed that the prescription had been sent. When I called the pharmacy back, I was then told that they were not accepting new patients for this medication so they just filed it. So how am I not in their system? That was surprising, especially since they filled the exact same medication for my child just last week without any issues. At no point did anyone call to let me know there was a problem. Initially, we were simply told the prescription hadn't been received. There also didn't seem to be any concern that I was now out of a medication I've taken daily for years. I make a point of supporting local businesses whenever I can instead of larger chains, but based on this experience, this won't be the pharmacy our family of five chooses going forward.

Avoid! Owner mistreats employees (always berating them) and has been caught lying about the…read moreavailability of prescriptions (telling me it is not covered by insurance but telling the insurance company a different excuse) to avoid having to place orders. Shady shady business practices. You've been warned and they've been reported!

We have used Wegmans pharmacy for so.e time. They always have what we need and seldom have to wait…read more The staff is very nice and helpful. Prices are competive and you can switch insurance to Good RX if that is cheaper

Twice now when I went to pick up my prescriptions only one of the three prescriptions I had called…read morein several days earlier were not ready. I had called to have them refilled in plenty of time. I was told their supplies did not come in yet, maybe later today or tomorrow. So I had to make a second trip back the next day. This time they only had one more filled. Their shipment for the third script had not come in yet. By now I was angry. I had already made a second trip in and now I was being told to come back tomorrow. What is wrong with you that I can only pick up one script at a time? I cannot keep coming back in everyday and I need that prescription now, like today. The woman said " Let me see if we have any extras on hand" When she came back she said they would be able to fill it today. She also told me that had I said all that the first day I was in I could have gotten them all on the first day. Today, several weeks later now, I was in again to pick up a prescription that my doctor had called in several days earlier. This time I was told that they had not started filling it yet. I told them I needed it today, I was totally out. Well we have it but we have not started refilling it yet. I asked when it would be ready. "Well maybe in 15 or 20 minutes we can have it ready". Oh wait it looks like there is a problem with the insurance and you will have to speak with the pharmacist. After a a few minutes the pharmacist came over with the prescription and told the cashier how to ring it up asking him, did he want him to do it, no I think I will be able to do it. He then started doing a lot of typing on the computer and when the phone rang he picked that up and started taking all the information down on the caller, while I sat there. Finally another employee came and finished typing for him and rang up the sale. What is wrong with this pharmacy? It is never ready, you need to come back, or there is a problem with the insurance, or we have not started filling that yet? Every time it is a different excuse. They did not use to be like this. Infact I was always very happy with them. That is no longer the case.

Helpful staff and great prices when insurance is too high or won't cover the medicationread more

The rudest most unhelpful people on the planet. Who cares how cheap the medicine is. If the service…read moreis crap. I can never get my meds when I need it. They are constantly making me play phone tag back and forth with my doctor's office. There's always some kind of issue with my prescriptions. When I go to Costco. It's not worth saving the money. Plus I have to drive 45 minutes to get there. There are plenty of pharmacies around where I live and I think it's totally worth it to pay a little bit more for service with a smile! Screw Costco pharmacy literally! I've been a Costco family member for years now and it pains me to be treated so poorly. They try to act like it's my fault that they don't have my medication. I don't like to be blamed for their faults. I just need my freaking medication and I can't get it. Now. I was cold. I may have to wait three more days. This is psychiatric medication. I need it now not in 3 days. This is absolutely unacceptable. I'm going to continue to try to find a corporate number to file a complaint. I am so upset about this.

For the last two years I have been using Darlington Pharmacy to fill my prescriptions. In that time…read moreI witnessed the decline of what was once a very nice local pharmacy. During the last six months the telephone system was screwed up. For each prescription I wanted to refill, I would use the phone to leave the script number and the recording would say it was incorrect and I had to speak with a staff member. It was an annoyance but tolerable. I was going there at least once a month and didn't know until my brother told me the pharmacy had permanently closed the day after I picked up my prescriptions. Why on earth didn't the pharmacist tell me that when I was there. Later I learned a lot of people in the community weren't told of the closing. Pretty low way to thank the people that patronized your establishment.

The local Darlington pharmacy is so convenient and not only a place to fill prescriptions, but has…read morean adorable gift and home decor section as well. The staff is extremely friendly and always helpful.

Literally the worst pharmacy experience ever. Twice they answered the phone with the wrong…read morename(different pharmacy) and with attitude, like it was an inconvenience for me to call. On two occasions, they failed to let me know that an authorization was needed which cost me nearly 209 bucks. (If they had told me before I was there to pick up, I could have called my doc.) Then they filled a script with only 7 pills. When I called and asked, I was told that I had to fix their mistake. After I received a call from the "manager" I was told it was basically it's my fault and I should just pay the cost because I got the medicine. (I have insurance that covers 100%) Stay away from this pharmacy. They are rude, careless, and take no accountability when they make mistakes.

I have been getting my cat's life saving medicine from Boothwyn and they are very fast and…read morewonderful. I have not ever had a problem and switched because another compound pharmacy was delaying the medicine over and over again and I was running out and it was costing me so much money in vet bills. Thank you, Boothwyn!

Don't waste time waiting at the big pharmacies or arriving to pick up a prescription and finding…read moreout they are closed for lunch. Very friendly and helpful. We have been using them for 30 years!

My #1 pharmacy for all my prescription needs. Won't go anywhere else. The people are helpful and…read moreknow there stuff.

have COPD and was shopping in your store when I had an attack. I did not have my inhaler. So I…read morethought the quickest thing was to go to the pharmacy and try to get an emergency inhaler. As I'm trying to catch my breath I asked a woman behind the counter if she did have something to help me breathe. She didn't have an answer for me and said nothing I repeated my question and she said you have to be a member of our pharmacy to receive anything. She said I can call 911. I'm struggling to breathe and need help so I sat down trying to calm myself down 3 minutes later the manager I believe came out and said would you like me to call 911 and I said yes 5 minutes had passed they had closed the pharmacy and the woman told me that she was going to call 911 as soon as she got up to the customer service desk I then said why didn't you call 10 minutes ago when I told you what was happening and she had no reply. I think the pharmacy members n not only need a customer service class but they also need a human kindness class. I've been a member of giant stores for a while and never ever received this second class treatment

Best pharmacy in the area. The customer service is outstanding and the techs and pharmacists are…read moreknowledgeable and go the extra mile. Don't waste your time with CVS or Walgreens- Giant rocks!

This store never ceases to amaze me - and not in a good way. I strongly recommend avoiding curbside…read morepickup here. They don't answer the phone, and I had to get out of my car just to check in (on more than one occasion). When I got home, I found multiple issues with my order. A bag of Sun Chips was already torn open, and my Dave's Killer Bagels pack only had 4 bagels instead of the usual 5. On top of this, they substituted two packs of flatbread with crackers despite my order clearly stating no substitutions. It took three separate phone calls just to get these issues resolved and to receive credits. Overall, a very frustrating experience. The Elverson PA store is MUCH better, never had an issue there.

First time in a Grocery Outlet and I liked it. The friendly staff made a great impression. Good…read morevariety of food products and household goods. Lots of fun toys for kids and decorations for summer patios and parties. Great prices. Found more than I expected to for a small grocery store. Clean aisles and displays.