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    CVS Pharmacy

    2.2 (6 reviews)
    Closed 8:00 am - 10:00 pm

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    CVS Pharmacy

    CVS Pharmacy

    2.6
    (11 reviews)
    3.2 mi
    $$

    2 stars. This review…read moreis based solely on my interaction with the Operations Manager, Maria. Throughout my time in the store, she repeatedly followed me around as though she suspected me of shoplifting. Every time I looked up, there she was. I even moved to the opposite side of the store, and shortly after, she appeared there as well. Once I realized what was happening, I decided to head to the front and check out. I specifically chose not to use self-checkout because I wanted her to ring me up directly. I had a question about my purchase that I expected would have a simple explanation. Instead, she spoke in circles, and I genuinely could not follow what she was trying to say. After asking for clarification, she responded, "I've already told you three times. What would you like to do? Are you gonna buy something or not?" At that point, I paused and asked, "Are you okay?" because I believe in giving people grace. We all have difficult days, and I wanted to give her the opportunity to reset the interaction. She replied, "I'm fine. I just don't know what else to tell you. I don't know how the system works." And honestly, that would have been a perfectly acceptable answer from the start. There's nothing wrong with saying, "I don't know." The next step should simply be finding someone who does know. I hope management or corporate sees this and provides additional coaching. Customers should not feel followed or profiled while shopping, and they certainly should not be spoken to rudely when asking questions. If an employee doesn't know the answer, honesty and professionalism go a long way.

    I had a terrible experience at this location. Their system was laggy, being asked date of birth…read moreliterally 6 times is ridiculous..I ended up writing it down and handing them my phone because I was so annoyed with the cashier not plugging it in correctly. At to be told the prescription wasn't there. Called my doctor and asked again if this was the correct pharmacy...yes it was. (my appointment was in the morning as well and I was picking up late afternoon) went back to the store to be told it wasn't there still. Left and went to a different store down the road. They told me a prescription is showing at the OTHER LOCATION!!! I said "can you cancel it for over there and fill it here? That team has no idea what they are doing."

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    CVS Pharmacy - drugstores - Updated July 2026

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