We typically use this CVS and are there a few times a month, at least. Overall, I'm satisfied with the pharmacy service and pleased with OTC and other items inside. One lane of the drive through wasn't open for months and it can be excruciatingly slow during rush hour. Several prescriptions have been wrong in the past, although I have noticed steps being taken to prevent that more recently. Most of the frustrations have been due to laws, insurance, and the doctor's illegible scribbles. I did witness a less than professional exchange with a customer, but to be fair, she WAS obnoxious and I was about to go off on her, myself. It is not their fault when a drug is not covered the way you think it should be, especially when it comes to government programs. I've always been civil when there were issues and never had a problem with anyone there. And we're there a LOT. read more

On April 19th I picked up my Rx at the drive up window at 11:15 am. I've dealt with rude people here before but the woman today was the very rude. No manners, threw my cards and Rx in the basket, didn't say anything and turned her back and walked away. read more

Taylor, the associate at CVS at this location, helped me tremendously with her kind and knowledge for my pharmacy needs. she is an asset to your company. please give her my regards and thank her on my behalf. Hamid 5-31-2025 read more

Terrible people working here, really unhelpful, there's an old lady here Julie lazy and she just doesn't want help at all, just make our life even harder when we trying to buy something read more

Everyone was very nice and helpful. Got what I needed and was able to head out rather quickly. The digital coupons make it easier as well.

Terrible customer service. Wish I had another option to fill my prescriptions. If you have another option use it

I wish I could put 0, but you can't. Me and my friend were trying on perfumes and she spayed a bottle 4 times to smell it, cause it wasn't strong at all. The worker used bad language, got mad at us and called the manager. Saying foul words like the f word is just immature. She didn't see that I had my son behind me. I'm 17 year old gay dad and could have done a way better job handling someone spraying a little too much perfume. Embarrassing. I think she's on drugs. Someone check her. read more

Love this CVS. I go here sometimes if I want to get a quick snack or something. Although I don't use the cashier a lot (I use self checkout most of the time), if I do use the cashier the people are always super nice and nothing crazy ever happens. read more

Really great customer service here. I was looking for freedent gum for my great grandmother and they was out. The employee saw me looking around and asked me did I need help. I told her what. She told me a lady just brought the entire case of gum and she recommended alternatives. And told me to try the cvs down the street as well. I love customer service like this. read more

Staff it is not friendly and they just want to go out of work, I arrived 30 min before they closed for my medicine and they said me, will be ready for tomorrow read more

We come in to get shots and there is ONE person ahead of us. Then a mass of people come and 30 min later CVS pharmacy asks us to fill out forms and get back into pickup line. Completely clueless and incompetent. Do not use this location for prescriptions or shots they are terrible. read more

Very nice and professional, mostly. Have a specific issue with the care pass program. Was double charged for prescription and has been a cluster f*c getting the company to fix their own screw up! This close to saying bye Felicia over $20 dollars....SMDH read more

They have cars wait in line for the Covid test instead of pulling over so I've been stuck trying to pick up a prescription for over an hour because of the cars being behind and in front of me. They have no signs indicating cars are waiting for Covid tests and only have one line available for both Covid and prescription pick up. It's ridiculous. read more

I'm over this CVS. There was hair on my son's medicine bottle when I opened the bag. The bottle was super sticky from his medicine. Hair on the outside...so is there hair on the inside too? Jeez. read more

CVS Pharmacy - Just picked up my son's medicine and there's medicine all over the bottle so, it's super sticky and bonus! There's hair on the bottle. - Drugstores Near Me - Mckinney, Texas

Covid or not this location is always so slow in the pharmacy. So since I have so ample time, I figure I'd write a review. Literally sitting in the lane for 15mins and the line hasn't moved. The location makes me dread a refill. read more

Scheduled a Covid test on June 19th. Their website advertises results back in 2-4 days. This is now day 11 and I do not have results back yet. I understand that labs are busy now but set realistic expectations. read more

Tried to use CVS's Kodak app to print my pictures and It charged me full price. CVS website says .09 prints- well be aware- CVS will NOT honor this discount and just a "sorry bout ya" when you call to see if they'll honor the price. Like I want to spend TWO more hours uploading pics to ANOTHER app or site. The girl in photo could not CARE LESS. Well me either, honey. I'll upload to cvs and I'll be printing at a different CVS even if It means leaving the neighborhood. GOODBYE CVS at Custer and Virginia! Customer service is DEAD. One star since It won't let you put zero. read more

This pharmacy is totally incompetent. Schedule appointment for COVID teat at 11:40am. Person at the window had no idea what to do . It is now 12:08 and still waiting. Finally finished. Will never come. read more

Worst pharmacy ever. Cant read prescriptions, give wrong meds and dosages. Cant even handle payments or refunds when they make a mistake. AWFUL. Oh, and almost everyone there has a thick accent, making it hard to understand them in the drivethru. read more

Have been to this CVS location before. The service was always fine. The problem this time was not service, but an apparent mix-up in the hours of operation posted online. It said 8a-10p today (Tuesday), but the pharmacy was closed when I got there a little after 9p. Would have been helpful if the time posted were correct. read more

This is my go to pharmacy. Very nice people always ready to answer questions. Sign up for the customer loyalty program for some pretty decent savings read more

I love coming to this pharmacy! The staff is always friendly and help me with any problem! Both the pharmacists and staff are very knowledgeable and always have a smile on their face. read more

The worst pharmacy I've ever been to. I took a simple prescription and dropped it off. They said they would fill it in a couple of hours. I came back 5 hours later and they said I would have to go to a specialty pharmacy because insurance did not cover it. I told them I had real money and I'm used to paying for it with real money, but said since insurance didn't cover it they could not fill it. What a joke. Are they ripping off insurance companies?? read more