One star seems high. Couldn't find the common eye drops I needed. The staff was little to no help…read more There were unpacked boxes in the aisles. I fell in one of many potholes in the parking lot. Perhaps the worst CVS in Indiana. Won't be back.

Always terrible service. Staff will Avoid noticing the line…read morebackup and focus on drive through only. Move to Walgreens or any other pharmacy if you want good service.

Kelly was being inconsiderate not letting me charge my phone while I had to wait on my uber driver…read moreI was running low on battery that's not hospitality you need to do better and have better team members this is highly upsetting for being a first timer

I've been sitting here for over 30 minutes and no one has come to give me my vaccinations. I'm…read moreabout to leave. I'm the past I was very pleased.

I don't recommend shopping at this store or any CVS if you are black because you will be…read moreexcessively watched and asked too many time by staff "Can I help you with something?" even if there is no evidence you intend to steal something. More than once I've had these experiences along with general rudeness at times from staff members Bob and Michael. I reported these two staff members to the store's customer service line and the store manager and not to my surprise, nothing was done about it. Plus the manager had an attitude when I addressed my concerns with her and made excuses for their behavior. So I stopped shopping there and moved my prescriptions to another pharmacy.

Other than Jessica, the whole staff is super friendly anytime I go in. She is just rude and always…read moreseems so inconvenienced to check someone out or help at self check out.

A typical dry goods store with a small food & beverage section, greeting cards, OTC health items,…read morecosmetics and a full service pharmacy with very good 'GoodRx' pricing. Pharm techs provide excellent customer service.

I was visiting Your store at 13741 E 116TH ST, FISHERS, IN…read more46037 and overhead one of your employee yelling and talking rudely to one of your customers. A little orderly lady was asking for help, and He (Phil) was talking to her so loudly. The customer was ready to make a purchase and he GRABBED the item from her hand. Not only Telling your customer to leave the store, but loudly screaming at her. Telling her to get out! Customer was outside crying and humiliated.

This is a good location for a pharmacy, as it's just off of Pendleton Pike. As this is a good…read morelocation; it is rather popular for picking up prescriptions. The down side to this is that the pharmacy is usually low on staff and does not have a drive through. I would say that parking is spacious enough to accommodate people coming into the store. The pharmacist, although busy, still is kind and thorough with each part of contact. I truly appreciate the hard work just wish they had more staff on hand! *also I saw that their hours are due to shorten this month but did not see the hours posted

I love this CVS. It makes you feel a part of a community. The employees get to know you by name,…read moretreat you like a friend, not business. We've always felt like this particular location stands out above the rest in this location. The managers have made all the difference. Regina & Danielle were wonderful. They've been moved to bigger stores but will be an asset to those stores!!

Tried getting a prescription filled for an entire week, every day I went in to get it the pharmacy…read morewas closed, it was normal business hours, and not the posted lunch time. To make it even more irritating the automated phone system told me each time that the pharmacy was now open and my script was ready. Went in today to try again and they had put my medicine back on the shelf. When I explained to them the situation the rep as the window got a major attitude and kept repeating "our hours are 9-5." Wouldn't elaborate, wouldn't say anything but that when I asked them to pull it now. This was at 4:30 btw so again, well within their hours. I can't even get them to transfer the script to a proper pharmacy so now I have to go to my doctor and get them to send it elsewhere. This place has always had an understaffed pharmacy but this has become too much. I don't take this stuff for fun, I need it to live my life, and Walgreens clearly couldn't care less. Not only have they lost a pharmacy customer today but I'm done coming here for convenience items as well. The way things are going they will probably close soon anyway so I doubt anyone cares about my patronage.

Ed (no last name) the pharmacist, is extremely unprofessional and rude. When trying to explain my…read more2.5 year experiences of getting the same specialty drug (specialty implies ordered from specialty pharmacy that is shipped to the store, nothing major) and then needing to ask more questions, he hung up on me. I was told my drug was there at the store (phone message left by a pharmacist) and then when my family member went to get it the family member was told it was not there. He said he has "20 years of experience and knows everything" but clearly has no customer service skills. I would suggest not going to this location if you have to deal with Ed. He is confrontational when you are just trying to explain the issues. After he hung up, I tried to call back to get his name as he did not even introduce himself as the pharmacist the first time he answered the phone . He put me on hold for 30 minutes after I tried to call back to get my questions answers and then was again rude. I will be pulling all of my medications from this location and would advise not going here. I had no problems for 4 years of getting medications at this location but Ed is clearly not fit to be in his position with how he speaks to customers. I also reported him to Walgreens and will be talking to the store manager tomorrow. Ed needs to go back to school for customer service 101. I will say there is normally a really kind, young pharmacist there who was very helpful when I started a medication and it's a shame I was stuck with someone so disrespectful today. I work in health care so I understand stress but wow Ed should not be interacting with anyone if he speaks to people daily. He was very emotional. I honestly hope he gets some help!