Told the nurse CVS on lake ridge yet it was put in for this pharmacy. I actually went home waiting…read more( thinking ) it was CVS to let me know it was ready but never received a called. A few hours go by look at my paperwork realized it was here. No biggie it was down the street, would be my first time going. I walked in and went to the side that said pickup. No greeting or be right with you. There was an older lady at the side that said drop off, she didn't say a word. After standing there for a few minutes ( this is a small establishment ) i began looking round, over the counter to see if someone would acknowledge me at least. Finally a young man came from the back, took my information, processed everything then tossed my medication and card on the counter and walked back to the back. I did not have the energy to address it. I just will not be returning to this establishment.

I have not received a prescription that should have been refilled but they neither answer the phone…read morenor allow a message to be left. They contract with a company that fills my eye drops so I have no opportunity to reach anyone.

I am new to the Mansfield area and needed to find a Walgreens Store, that could take and print some…read morepictures off for me with same day delivery. My GPS routed me to this location and I'm so glad that it did! I had an awesome experience from the beginning to the end. Latitia was the sales clerk who took very good care of me. She was very kind, very customer focused, very good listener and she got me taken care of in a very timely manner! I will definitely visit that location again

Walgreens is located on E Broad and off Miller, serving the community of Mansfield, TX, with…read morepharmaceutical needs and prescriptions and many more items such as medicines for headaches, colds , and flu. I usually come here to pick up my prescriptions that are sent from my primary care doctor, and every time I have picked them up, I have had no issues. When you are picking up your prescriptions, the directions are easy to follow, such as telling the pharmacist some basic info about yourself and providing an ID. Please note that the staff is on a short lunch break from 1:30 - 2:00 pm so there will be no service provided. There are chairs inside the lobby where you can sit down in and wait, or you can always walk around the store and shop and pay at the pharmacy counter when you are issued your medication. Overall, the staff and team do a great job fulfilling your medical needs, and I have never waited long. Upon checking out, I am always asked if I have any questions about the medicine, and I find it great that they are fulfilling great service to the customer since they are the subject matter expert in field. They will even go over prices for each product to check and verify that you are content in paying the prices your insurance has set. Great job, and thank you for everything you're doing to keep the community healthy and happy.

The worst experience. Time after time. I'm switching all prescriptions ASAP to somewhere else…read more I'm in line with 16 people ahead of me ( I counted ) on my third trip back and forth from my house in an hour and a half. Had wrong info. In computer. so, I had to go home to get it even I was here 2 days ago and they had the proper info. In the computer. 2nd trip they gave me pills she stated that could not be refilled instead of my needed after Chemotherapy medicine my mother desperately needs. Understaffed. Manager very unknowledgeable on healthcare system and different coverage. Manager also apparently cannot wear n-95 mask properly. Must have skipped the training that day.

Our Kroger Pharmacy on Broad in Mansfield, TX, always exceeds our expectations. They routinely get…read moreprescriptions filled ahead of schedule and do a great job keeping us informed. They help us get the best price on the occasional prescription not covered by our insurance. Excellent service.

Pharmacy sucks!! Your on hold for hours no one answers the call just go somewhere else please!!!read more

Photo Department staff is always nice and helpful. Will definitely be my go to for Picture printing.read more

do not refill your prescriptions here, was told it was in stock just to be told the same day it was…read moreout of stock for the next few days. After I already canceled and sent it from another location who told me the same thing. then took half a day just to cancel the order.

Wife ad her teeth extracted needed gauze. Went into the store no one would show me where on the…read moreshelf it was to be found, then the boy in the front took his good nature time getting to the register. He then asks me for my phone number , I told him i didn't have time for this, and this and this young kid reprimands me a 70 year old man that it was no way to talk to him. I finally told him to just put the gauze in the bag. This place moves at a snails pace without motivation.

Horrible! The employees do not manage the self check outs which cause customers to cut each other…read morein line. I have 1 item and I am waiting in line. A Big Back pulls up behind me with a cart that has groceries falling out. She decides that there are now two lines and that she does not have to wait. The worn out tired cashier does nothing. I still make it to the next available register before Big Back does. Big Back gets upset and presses a button to get the cashier over. The cashier decides to cancel my 1 item order for Big Back. Big Back proceeds to call me a Bitch. So I knocked Big Backs groceries over because the workers at this point decided that my 1 item wasnt worthy of Big Back waiting in line.

While the pharmacy staff themselves has been a great experience, their service SUCKS... from my…read moreperspective of a seasoned manager, their management team has set them up for FAILURE and does NOT care! Either they are not staffed to handle the volume of prescriptions OR their processes are poor and need improvement! It's so horrible, I'm afraid of the possibility of them incorrectly filling my prescription due to how overwhelmed they always appear. The 2nd drive through has been broken FOREVER. There's always at least a 6 car pick up outside and human traffic inside. I told my husband to start redirecting our scripts to Costco b/c I'm not sticking around for eventualities.

I picked up a new med from the Tom Thumb pharmacy today (11/16/21 @12:28 pm). Since I had not been…read moreon this med before the pharmacist (an oriental man) came to talk to me. He said "use a drop in both eyes 4x a day" and walked away. I called him back. I said I can read. So you went to school for 8 years to read for me... that is the best you can do? What about side effects, restrictions, precautions. He said "wash your hands before use, shake bottle before use, and not many side effects". I gave up at that point. That is uncaring and unprofessional I can research the info myself. What about the elderly or people too sick to question? TOM THUMB, YOU NEED TO DO SOMETHING.

Simply the best! Due to COVID 19, there is a medicine that has been effective in treating the…read morevirus. However, I need this medicine as a daily medicine for another condition. Tom Thumb made sure, even though the medicine is now in demand, I had mine also. And they even contacted me to come pick it up! Thank you Tom Thumb! Your pharmacy is the best!

They really just need to close this location down. They are the most incompetent people I have ever…read moredone business with. Matter fact all of them lend themselves to lazy people. I am trying my best to maintain composure writing this review. If you have not brought business to them don't put yourself in a bad position. The fact that covid is making life harder on people than it has to be I have been extremely patient with them but today with their i don't give a fucc attitude they made me unleash. I have been wondering why people have been exploding all over the world world. It's because of these situations. ******Smh I posted this and literally forgot I had done a review on them before. They are ALMOST identical. The problem isn't COVID... IT'S WALGREENS. *****

Why do y'all advertise y'all stay open till midnight if y'all don't stand by y'all word? I pulled…read moreup at 11:17 and y'all were closed and it says y'all open till 12 on the app.