I waited Friday the 27 th of December for 1/2 hour in the drive thru with my engine running because the employee working the window let five cars pull up instead of asking the customer to come inside or pull around behind the last car at the window. 1/2 hour... and I didn't want to appear disrespectful by blowing the horn but I couldn't take it any longer so I did blow my horn. And that did get a reaction from the driver and the store employee. But it took another 10-15 minutes. When it was finally my turn I had to ask about the wait. I was told a bunch of claptrap about a problem the pharmacist needed to fix. For almost 40 minutes. I felt compelled to mention to the store employee that the intended purpose of the drive thru was for quick pickups not computer searches or waiting for refills and such. Customers with circumstances should be asked to come inside. 1/2hr to 40 minutes...I'm still pissed. My nearby CVS don't play these games. My time is important just like the pharmacist and the cars behind me. To the head honchos I think some discussion and a change in operating conditions would be helpful. 40 minutes in any drive thru is unforgivable. This has to get better. read more