I believe I have reviewed this store in the past due to delay issues for no apparent reason.
Again, I like every single staff member that I have spoken to at this location. never hard feelings. But, the issue in the past that had been corrected after receiving my review has come back to burden. I have a FREE prescription of Nurtec, migraine medicine. My insurance is up to date (AKA the same as always,) I have not moved, and I didn't even legally change my name, believe it or not.
I have 4 slipped discs, a torn rotator cuff, a degenerative hip (since I was 15 years old. I am now 24.) a partially dislocated shoulder blade, a floating rib, and I have issues with my AC joint as well as a suppressed vertebral artery. I am pending surgeries. my body is fucked. thankfully, muscle relaxers and this migraine medicine have been able to keep the tightness from causing me to pass out. I basically need them to get by. That being said, I can always come in and pick up my scripts no problem for about two months, and then all of the sudden you guys need to play phone tag with doctors offices to "approve" it or whatever the hell that means. its a free prescription, a non controlled prescription that keeps people from having migraines bad enough to make you want to kill yourself. It has no harmful side effects. it helps, I don't owe you anything for it and it isn't dangerous, yet you have to call my doctor two separate times before im allowed to pick it up. meanwhile - I am left on the side with a murderous headache that will go away in 5 minutes with one of these Nurtec Tablets, and you've got them, but hey, you have to have a few phone calls before you can give somebody the medicine they desperately need, right?
Absolutely ridiculous. I will not use this pharmacy for much longer because of this situation. I don't see an effort from CVS to help my get my scripts filled when I need them, so I will not support them by being a customer. It's not hard to inform someone that you need to make a bunch of calls before you can help them, yet I've only ever been informed at the end of the day, when I've already driven all the way to your store.
I can't get a refund on the time I spend in the world, and you guys have wasted an absurd amount of it.
I have never had such a huge issue every single fill ANYWHERE else in my entire life, and I have been to the doctor more than you probably will in your lifetime. read more