the staff is good the ia voice mail answering system is horrrrrrrrrrrrrrrrible bad useless --- get rid of it ... read more

Everyone here are extremely Professional as well as Kind.. Thank Goodness for this Amazing Pharmacy and Store! I Truly don't know What We would Do Without Them! read more

Now that this is one of only two or three pharmacies on the mountain they may want to consider hiring more help. I can only hope most of our prescriptions can be mailed to us. The wait at any time of day is long read more

Warning: Don't send prescriptions here unless it's your last option. I've been trying for a week to get my medication refilled and it's been nothing but errors. They forgot to order it twice, and when I came to pick it up, they admitted their system had flagged an issue but never called me. The part that really stings is the staff's attitude. When I asked for help or alternatives, they seemed indifferent--like it wasn't their problem that I was out of a critical medication. With something this important, you need a pharmacy team that cares and acts with urgency. Save yourself the stress and go somewhere local where the staff know you, value your health, and won't leave you scrambling read more

There aren't many pharmacies left on the mountain. So this pharmacy has long lines which suck for everyone. I arrived 30 minutes before their 1:30 lunch break and waited with about 15 others. For the majority of the time there was 1 person checking people out. The second girl came 15 minutes before their pharmacy wide lunch break, with a bag of Togo food.... Which is frustrating because most of the people in line weren't able to even pick up their prescriptions before they closed, but hey the employees have their food. When it was my turn, there was some obvious drama between what would be the pharmacist and the pharmacy manager. The manager just kept yelling "don't talk to me, don't talk to me, I'm not talking to you"over and over at the pharmacist Sucks this is really our only pharmacy. No regard for Professionalism read more

A big shout out to Angi! She helped me pick out some make up and was extremely friendly. Angi also helped me to download the CVS app and showed me how it worked. I watched her help other people, and she was very friendly with everyone The young girl with the long brown hair was also very friendly and helpful. Angii is an asset to Cvs read more

I wish we had a better CVS here in Lake arrowhead since we are isolated. They are usually out of any new prescription and they only have a single window to pick up. I already waited in line for them to tell me it's not ready. I wait 1/2 hour more even though they said only 15 more minutes. Then there is a huge line I have to wait in again. Ughhh. Get it together people! read more

I use to love this location. In the past month it has gone swiftly downhill. They have cancelled prescriptions "accidentally." I have been trying to fill another since September 29th. When I went in to ask about it, because no one would call me back, they told me they had gotten the medication in but gave it to other customers that came in before me. The medication they ordered for me? After refusing to order it for a week because they were trying to fill an outdated prescription. I had called three times to tell them they were filling the wrong one. I asked to transfer it to another pharmacy that had told me they had it in stock. They never did. So, I contacted the other pharmacy personally. After doing so, my prescriptions that were scheduled to fill the next day suddenly said they were cancelled. I messaged asking why. They claimed it was never cancelled but they needed a new prescription from my provider. I had 6 refills left on one and 3 on another. I moved those prescriptions, too. Today, I called the new pharmacy and was told that their system said the prescriptions were not covered. They are. But someone had put in that they were not. I called my insurance and a nice woman told me that no one had attempted to refill either of those prescriptions. They then called the pharmacy for me to make them refill them. I had one pill left of one of them. Unlike the prescription that was two weeks late, that just makes me very nauseous, this one can kill me if I don't take it. The last time there was a pharmacy mistake I ended up in the hospital after two days of missing it. I don't know if it is malicious or incompetent. But this pharmacy actively risked my health. read more

Friendly, helpful people. This is the most stocked drug store I've seen in a long time.

I was resistant to getting the app and using it, but it's worth it! LET THEM HELP YOU- it's kind of their thing. I was hoping for one coupon, but I'm glad I let the girl working there show me how to scan the item to find all the coupons that applied, and I got L'Oreal $36 cream for $11! I was pretty shocked. The employees are really good at maximizing discounts in that store. This location does a really good job with hiring and training friendly employees. I hope they're paying them well, they deserve it. read more

First of all.... The Extra Care thing.... AMAZING. I save SOOO MUCH. But seriously, as soon as I walk in, I start looking for Angi! Why is she so SPECTACULAR? I literally love this woman, she loves her job and it shows!!!! She's so helpful, so capable and I mean it, if I have any issue (bringing the app up on my phone, getting my coupons, finding a product) this angel steps in and like magic, everything works out just right! Thanks CVS for making it easy to choose you when I need things quick! You better hang on to Angi, she's a GEM! Well stocked store, lots of discounts to be found, great selection. I recommend!!! read more

Don't waste your time having scripts sent here, the Pharmacy keeps completely different hours to the store, what they are is anyones guess because they don't post them. Expect it to be arbitrarily closed at their convenience, not yours. read more

LOVE this new CVS @ Lake Arrowhead. The staff, pharmacists and sales people are A+ skilled, smart and friend people. We appreciate all of you so much. The convenience & ease of access is outstanding. Special shout out to Felbert and Laura in the Pharmacy. They were so professional, patient, smart and kind to us during our last visit. We will continue to be customers of CVS. Thank you! read more

horrible experience, I went to get a vaccination today and I've had a lot of vaccinations in my life and I was also in the medical field, the pharmacist is young and inexperienced when it comes vaccinations, I'm in a lot of pain because he went all the way through my muscle meaning he put the whole entire needle in my arm, which was unnecessary. It's only been a couple hours since I've been there and I can't even move my arm, please train your people correctly please I will never go back read more

Great new CVS drugstore and pharmacy. It's nice to have this addition to the Lake Arrowhead Village. The employees I spoke with were all nice and friendly. I wish this new location well! read more

CVS Pharmacy - Main entrance - Drugstores Near Me - Lake Arrowhead, California

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Came in for allergy medicine, eye drops, and some gifts. Found the gifts, no problem, allergy medicine easy as well. Eye drops were stocked in 2 different areas. While reviewing the small selection, I audibley mentioned to my wife, they don't have a specific tilype I need. The nice staff lady stocking shelves heard me and pointed me to a huge area of eye drops. There they were, what I needed. We thanked her, and she wished us an amazing day. Is it the air up here? Everyone in this store is so nice. We did self checkout, and once completed, we were thank and wished another great day. Parking is hit, and miss, it depends on the time of day and events happening. read more

the pharmacy here at cvs that stands for "Consistently Very Slow' I don't understand when you have a prescription that has two items that need to be filled. they always have one filled and the other one will be done about 25 min why? my doctor called it in and I went home for about hour and half. so when I got there and stood in that long long line It's always long!! and when I finally got to the register and by the way they have two registers but only use one. The only time they had both open is when they are about to close. Anyway, back to my prescription there was two items' they only had one filled again WHY!!! they can't fill both at the same time? they always do this so 15 to 25 min it should be filled. So, let's do the math will say about 20 min to wait then another 15 to 25 min to stand in line again. one time I just went to the back of the line and when i got to the register it still was not filled. I really miss Walgreen's I hate C V S. the only reason I gave them one star is because they are open past 5 and they are open on the weekends not like the other crappy one at the Hospital. MAN I REALLY MISS WALGREEN'S. read more

Super nice staff: very welcoming and helpful. It's probably the best CVS I've ever been to

So I'm theory it's supposed to be an easy thing to pick up prescription that was prescribed from the hospital. Goldie and her coworker went above and beyond to get my prescription from the mountain hospital she waited on hold and called multiple times for over 45 mins! So much gratitude to these pharmacists. Even though it's a bit of a further drive I think this might be my go to location. read more

This store has been outstanding in preparing prescriptions in a timely way and advising me of their availability! A great addition to the mountain community! read more

Went in for a couple of things and found many great products I've never seen at another cvs location. Angie was so helpful and fun to talk to! She was amazingly helpful and walked us around the store until we found what we were looking for. She was also very knowledgeable on their membership program and helped us save some money! Great shopping experience overall! :) read more

Tony went wayyy out of his way to help me find what I needed. Always nice to see somebody go above and beyond! Also, Mallory at the checkout was great as well! Very professional! read more

CVS in Lake Arrowhead, CA was a horrible experience! They filled all my prescriptions and my mothers at different times. When I called to ask when my prescription would be ready, the girl got so frustrated with me that she hung up on me. I changed over to Rite Aid in Blue Jay and they had all our medication ready in an hour! Rite Aid continues to fill our meds on the same day with no problem and their people are so nice. CVS needs better training. read more

This is the best CVS I've ever been to! Every employee we've interacted with has been genuinely helpful, kind, and down to earth, and that's saying a lot because we go to them frequently so my gf can use the 18 coupons she receives with each purchase. The store just has a good vibe! read more

have come here quite a few times since they opened and the staff is always super friendly and helpful they always know where everything is and the rewards program is great too. read more