My Doctor send prescription to this Pharmacy and their staff are very rude and never answer the…read morephone. I had attached several time to get an update an ETA my prescription out of stock details and for 2days I couldn't get any on the phone. I decided to go to the store and the staff at the counter spoke to me like how dare I ask.

The pharmacy was supposed to open at 9:00 am. I needed to speak to pharmacist about some…read moremedication. 9:10 and it is still closed. Went to the from counter and a tall man was working, I believe he is the manager, and asked about the pharmacy not being open and he rudely said the pharmacy opens at 9:00 and I said well it is 9:10. He didn't try to help or apologize that it wasn't open. Very rude. I will go to CVS next time.

Very slow poor customer service. Will lose your prescriptions. Several of the Employees have a…read moredon't care attitude and give poor quality work.

If I could give it a negative score I would. First this is only for the pharmacy not the store. The…read morestore is great and friendly customer service, however, the pharmacy is a joke. I went 30 mins before closing to get a prescription filled. I called before hand to make sure they had the medication in stock and was told yes. When I get there I was told to go else where because they close in 30 mins. Really...I mean I worked in customer service and I get it but I came there because they were literally the only place I could find with the medication I needed in stock within a 45 min drive. Once the ACTUAL pharmacists told me to go else where I explained no one else has it in stock and if she could help me I would appreciate it. She proceeds to tell me they all of sudden don't have it and to come back tomorrow at 12?! I tell her I called before hand to make sure they had it and was told yes. She rolls her eyes and sighs let me look again. Comes back and says yes it was in a different place...whatever. So she fills it in 5 mins which was great. She tells me the total and I tell her I have a good rx I would like to use. She says they don't take good rx. What?! In what world? I use Walgreens mainly for the pharmacy and every.single.one. take it. She just didn't want to input it in the computer because at this time it was 8:55...they don't close until 9! I told her the difference she told me and the good rx I had was 50 dollars! She said do you want it or not. Um no I don't. I have never meet a pharmacist who turned away business. In fact I have never meet a pharmacist who was so unprofessional.

This is my second review for this walmart because i thought i'd change my mind but no. I don't mean…read moreto sound like a karen because im a good person but my god its so hard to find an employee who actually gives a damn in this walmart, electronic department employees are so rude and look like they don't even want to work there, customer service employees are rude as hell and refused to give me my money i got from coinstar, the walmart is fine, its getting the remodel it needed but god, its the employees who make this place horrible, hire better people!

The customer service is extremely poor. Never will I visit this establishment again. I waited over…read more30 minutes for an associate to unlock a cabinet in the pet aisle. I would like to also add that my elderly grandmother was waiting for me and she suffers from arthritis. She does not have a phone so I had no way of contacting her and letting her know why I was taking so long. I had to walk around the store to ask a random associate for help and to my surprise she was able to unlock the cabinet. I was furious. My grandmother had to wait for me standing for more than 30 minutes. I then proceeded shopping, grabbed two more items and found that she was gossiping to another employee about our recent interaction and it was completely rude and unprofessional of her. I Then decided to make a formal complaint and asked another associate if she could help me, she said "I don't know if I can". She was an Old woman named Brenda I believe. I asked her to speak with the supervisor and I then waited 20 more minutes. No one showed up. I spoke to no one and Brenda did not provide me with any further details about the status of the supervisor. I even spoke to another woman who was throwing away trash if service was always this bad and she said yes. I asked her if it would be better to call and complain and she said yes so I left. I then called twice and after three minutes of being on hold each time the phone call was cut from their end. I will be complaining to the higher ups and I WILL be submitting several formal complaints to several different agencies. This is honestly so frustrating. DO NOT SHOP HERE.

Thank you Viviana for going the extra mile . Great customer…read moreservice you provided Going above and beyond . CVS have to get a better system for their answering service . Viviana unstressed me by going the extra mile . Much appreciated.

Worst CVS ever. Pharmacy is awful. It's a nightmare every single time I have to pick up a…read moreprescription. My prescriptions are sent over electronically, but I still have to call and sit on hold for 15 minutes just to make sure they get filled. There have been times the pharmacy told me they'd fill my script, but when I arrived to pick up the script they said it wasn't filled and the medication wasn't in stock and I'd have to wait another 2-3 days until they restocked - which is exceptionally frustrating considering I pick up the same prescription every month around the same time.

Here for my appointment for the second COVID 19 vaccination shot…read more Worst process ever. You check in on line, it has to be within 15 minutes of your appointment. But, there is nothing that tells you that. It just sends like the website is not working. Once you've checked in, you have to check in again with the store, even though they have confirmation already because you have just checked in online. There is a desk positioned just inside the front door with no allowance for social distancing, and they are NOT enforcing face coverings. So, everyone waiting to be checked in for the shot is exposed to customers coming and going without masks... inches away. I have an appointment. But have now been here for 30 minutes and there are at least 25-30 people waiting in line in front of me. Also without any social distancing concerns...smh. Way to go CVS... great planning.

The worst customer service ever! I ask politely to use the bathroom and the 1st lady rolled her…read moreeyes then shook her head and said restrooms are out of order. She made me feel like it was too much work to even look at me or even talk to me. I decided with as upset as my stomach feels I can only get 1 item. I was in line when I went to see where my husband was so I can pay and get gone before I get worse. When the cashier showed up and said "I'm here, I'm here! Gosh you people. If this is the kind of customer service that CVS wants their employees to have then I would rather take my business to Walgreens.

Maxey road location is the best. Great service and will help you with price of Rxs if you want to…read moreuse Good Rx.

Tell me who to file a complaint with to see this piss poor excuse of a Walgreens manager get…read morereplaced. There is no reason to be put on hold repeatedly for over an hour trying to talk to someone at the pharmacy. I need to know how to have my prescriptions sent to Kroger or CVS where people actually answer the phone. WORST STORE EVER, they just don't G.A.F.