Great place for vaccinations. They were very helpful and knowledgeable. I had some issues online and they took care of everything. read more

CVS Pharmacy - Great crew!! - Drugstores Near Me - Highland, California

There was a very rude lady who was on register 3. I went there at 6:47pm on December 25th. She had short hair and a lot of piercings on her all over her face. I went there with my partner to just get my medicine and she was all done scanning my stuff my partner payed and she told me press the red button and I did. Then she made me feel like I was stupid and said your supposed to be pressing the screen. She said that with aggression and i apologized and she basically told me I was slow and that so many other people are cause i pressed the button on the key pad instead of the screen and she said that so rudely and said sometimes it'll wake you up. read more

This is my local pharmacy and I must say the staff here are amazing and very attentive!!! My ex is always ready and if not they contact my provider and give me updates! The pharmacy is always clean and kept nice for our neighborhood!!! read more

Love CVS to get my prescriptions they're always fast. I never had a problem. People at the pharmacy are amazing.

Rita in the pharmacy is rude to non-English speakers. I sat with my mom to wait for her prescription & vaccines she needed. While waiting I heard Rita be very condescending & rude to anyone who came into her line that didn't speak English. Everyone who came through & spoke English- very pleasant. Weirdo behavior. read more

Very disorganized store lots of merchandise in spots that they not suppose to be. Just a big cluster f@ck & on top of that only one cashier working the front. read more

The pharmacy staff are pleasant but cannot offer any solutions. They put everything back onto the patient and blame the patient and doctor. I think this is symptomatic of most pharmacies at least in California. This is driven in a large part by corporate greed the pharmacy staff has been cut so thin they're not able to take the time to actually help the patient.. I do feel that some of them want to be helpful but they don't know how to anymore also they don't have the time. read more

If I could give the pharmacy less than one star I would. The service at the pharmacy absolutely is terrible. If they are out of something they don't tell you or your dr and offer zero solutions as calling another store or doing anything to help. Then hang up on you when you ask a simple question. I hope the pharmacist here gets treated as poorly as she treats customers when she needs help. On the other hand the store manager is great if only they could control the pharmacist. Maybe corporate will be more attentive than the pharmacist. read more

Worst customer serviced ever. Long hair dude at register is completely lost. Making weird remarks to customers. Waited till after I paid to say I had the wrong selection for cash back and requested me to do another transaction. They need to really see how their employees are with management around. How mans bad reviews before this place does something about it. read more

SHAYLA at the PHARMACY is A M A Z I N G!!! Super star service. Thank you for all that you do :)

Great customer service! Was here on 4/29 at around 4:30 and great service!! Will definitely stop by again soon

Place is always good and always well stocked. Employees already great customer upon entrance. Never had had issues, and pharmacy and handling prescriptions is great, never had the mess delayed or nothing. read more

CVS Pharmacy - Drugstores Near Me - Highland, California

I really cannot win with CVS. They are definitely the WORST pharmacy ever! I wish I could continue with target.... So frustrating Yayyyy CVS finally pulled their Head out and realised that whatever they are trying to do, WAS NOT WORKING! They now are target.. About time!!! read more

CVS is the WORST pharmacy, dont shop here if you can avoid it. Went to 3 separate locations today to fill my RX and none of them had it and could not (or would not) tell me when they could fill it or even if another one of their locations could fill it. No substantive explanation as to why so HORRIBLE customer service is the best way to sum it up. read more

This is the worst pharmacy. I was told my prescription would be ready on the 20th I called to see if it was ready and then given another date. And on that date I was given another date. They are so unorganized. I was texted my prescription was ready yesterday I go to pick it up the next day and they say it was misplaced. THE WORST EVER! read more

Store is ok Pharmacy is horrible, says prescription is ready then not ready then full price when should be covered then I have to wait even after I got Another text saying ready, so waiting waiting waiting for my prescription that should've been ready yesterday horrible read more

Love this Pharmacy the don't look at me funny when I get my viagra. Not like that dumb Walgreens pharmacist! And the cashier Johnny all ways helps me! Dope store! read more

I just want to thank dawn she was MORE than helpful with my prescription issues. She went above and beyond what any pharmacy tech might do . Most of the time dealing with a prescription it's a hassle and in my experience I have to do all the work to come to a resolution but nope not with dawn she took care of everything for me and even followed up with a phone call to make sure I was ok with the solution to the problem. Long story short I appreciate the little things and if I can give dawn five stars personally I would read more

This CVS is super close to my house so it's very convenient. However I'll only be picking up my prescriptions from now because I've had enough of one of your employees! The man with the ponytail and annoying voice is getting more and more pushy and rude! All he seems to care about is selling that damn carepass and if you decline here comes the attitude and refuses to let you use your coupons out of spite. He did this to me recently and gave me attitude when I asked about why I couldn't use my coupons and then on a different day he did it to my mom same situation and attitude. On top of all that there aren't many cashiers and he will take his sweet time to ring people up because he's trying to force the care pass on people. I don't know how he gets away with this and he seems like a creep on top of everything because of the way he would talk to the younger girls. I wouldn't even rate any stars if it wasn't for the pharmacy always being helpful and polite. read more

Pharmacist was very helpful and AVAILABLE! Left my credit card in machine and the cashier found me in parking lot to return card to me! Such a sweetie. This is the best CVS I have been to. Most CVS stores and pharmacies are not customer service oriented. This place gets 10 stars. Thank you ladies for being soooo helpful! read more

This is for all CVS. btw I owe CVS no explanation. They'll figure out their VERY low average on their own.

Pharmacist on break today could not fill my prescription because said pharmacist was on break and could not give me consultation. I go back. It's 6:15 and they're closed. fail. Transferring all medication out of that dump. read more

So I just get home from picking up a prescription. I look at my email and see I have won a free reward for an item on a list of decal items. I choose the flashlight they off worth $59.00. I just have to pay $5.75 for the shipping. By the time I was finished with the order it showed I had choose to get 2 flashlights, and the charge for shipping and handling was $11.50. I called to ask why it was $11.50 and not $5.75. I was told that it showed I selected 2 flashlights. I was Leary about that but thought it was okay as the flashlights appeared to be pretty nice with a value of $59.00 each. I got off the phone and reviewed my order again and saw that yes, it was for 2 flashlights. Upon reviewing the order and reading the fine print closer I saw it was a trial offer and if I choose to keep the flashlights a charge of $59.00 for each flashlight would be automatically charged to my credit card. I called back again and demanded to cancel the order. The representative tried everything she could to have me not cancel, even offered to charge me for only one flashlight. I demanded she cancel the order now which she did. Now I have to wait and see if my credit card gets charge or not. DO NOT FALL FOR ANY WALGREENS PROMO OFFERS OR FREE REWARDS OFFERS IT A SCAM. Nothing from Walgreens is free. read more

Terrible customer service. Dr forgot to call in perscription I ask if they could call office for me because I left my phone at home. They said they couldn't help me . I be been going to cvs for 20 years but I guess I'am just another number I had to drive all the way home and then come back . I guess customers service is out the door. read more

Visited CVS pharmacy today and picked up my prescription staff as always is very friendly but mainly one staff member and his name is Johnny I enjoy Having the convenience of a pharmacy located very close to my home and very pleased to have staff members that are eager to help read more

I came in yesterday before going to work and I needed some allergy medicine. I only had 10 mins to be in and out. I was greeted with smiles as soon as I entered the store. I was asked if I needed any help. I asked them where the allergy medicine was and the associate walked me to the aisle and showed me where it was at. Usually in stores they just point to the aisle or tell you which aisle whatever you are looking for is located. I was in and out with time to spare. Awesome customer service. read more

Stoped in for some last minute allergy medication store was nice and clean. Customer service was great. Will stop again if in the area.

This is more my store. I'm only buy what's on sale with the mile long coupons they give you. I get my meds here and sometimes there is a small line but it moves fast. My one complaint around the holidays, you see the catalog with what's on sale and by the time you go into the store, all discounted item tags are taken down for the next day. So you are not sure what is or isn't on sale. Also the same people have worked there for years and they are very friendly! I prefer this store over the other local stores! read more

I agree with everyone who said it is a friendly, clean store. Every time I go in staff always say hello and ask if they can help me find anything. I would recommend this store over the one on Boulder. I can never find anyone to help me there. read more

Front to back the store is very clean and everyone who works there that I've encountered is very friendly. There is one person who works there, however, who should honestly be promoted to corporate customer service trainer. His name is Henry and he welcomes each and every customer in a warm cheery way just as soon as someone walks through the door, and all throughout the checkout procedure this guy is happy and peppy and doesn't get distracted or take his attention away from his customer and he just makes you feel good about shopping there. A very unique and often unfound experience. I go out of my to shop there because of Henry. read more

The worst manager taylor is rude and charges customers for curbside for there system messing up told her i would be back to pick up order tomorrow and speak with her manager and she got mad and cancelled my order instead this cvs has the worst customer service.they even told me they didnt even know how the curbside works!! Then why have it read more

I like the Pharmacists. Helpful and friendly but stay away from the home delivery app.First, the CVS website is confusing and a nightmare to use. The home delivery offer is ONLY accessible if you have a Smart phone. If you have an LG or other brand your out of luck.This comes from the Online Customer Service, a number Not on the Website. Had to google it. read more

rude employees. not much more to say. sorry for disrupting you as a customer. rude rude employees. period.

I shop here frequently and not once have I experienced any issues like the previous reviews have said. As long as you request your precipitation ahead of time you'll be okay. The costumer service is good and they are all very helpful! The store overall is clean and stocked. I love printing last minute photos here and buying makeup. read more

The pharmacy is much better then it was say a year ago. The clerks at the front are always nice and say hello.

Everyone is so friendly ..i shop here all the time... pharmacy is always busy hate the time wait but still gave it a 5 star cause the store is always clean, always organized ,and the employees are always willing to help if i need anything! !! read more

Mixed emotions about this place. Pharmacy is great but the front of the store is terribly nasty with customers....

This pharmacy is horrible all tech have a different status on your medication. I have monthly prescription and the staff can NEVER get it together!!!! If you can elsewhere I would. read more

Let's face it the area is bad the people are good inside Im talking about the workers not the pharmacist especially the gentleman named Daniel he's really nice he kept me there longer because we were talking about the area and the store I more likely going back read more

Worst customer service ever, at the Baseline Highland, 92346 store. I had problems with CA lottery machine. I put in $20 to play powerball lottery. I pressed $20 quick pick button but the ticket did not came out. I tried multiple times but nothing happened. I even tried other games like mega and fantasy but nothing happened. I called the store associate to help me. He said he can't do anything in a rude manner as they don't own the machine and left. I stood there helpless. Don't ca lottery keepers get a percentage of win if someone wins big from their store? If yes then aren't they supposed to help us out? I understand they don't own the machine but since it's inside their store aren't they supposed to help us out. The store associate could had called the ca lottery company for me but he didn't. He could had given me the refund and put that machine out of service and when the ca lottery personnel comes they could had claimed the refund. CVS did not help me and I was left there standing for 30 minutes. Since I had no other option I had to reluctantly get the scratchers for $20. I never buy scratchers but had to. To everyone in Highland, CVS store on baseline has the worst customer service please do not go there....I would had given them 0 stars if I had an option. read more