Second CVS where I tried to load my PayPal today, the first register didn't work but it finally.

My hospital called in pain medication for me because I had a total knee replacement. They kept saying they never received the order. I went 5 days without pain medication. It turned out they were having electronic transmission problems but everytime I called they treated me as if I were an opiate seeking drug addict. The only reason I was using this pharmacy was because Rite Aid transferred all my prescriptions there. Definitely not using this pharmacy anymore! read more

I'm not too fond of this CVS. I used the pharmacy a few times through the drive though, wasn't too bad. There is plenty of parking and I would reccomend going out the back entrance to the exit onto West Orvilla Road than the main entrance onto Cowpath which is much more crowded (and you can't make a left. Going to the light on Orvilla to get to Cowpath is better, if you dont mind going further past the rush around Giant to the other exits). The other problem I have with this CVS is that whenever i do stop in, there doesn't seem to be any employees at the registers and finding them can sometimes be a pain. There is the "ring bell for service" but I hate using it because the employees make it seem like a inconvenience when they do come over. It's not too big of a deal since there is a Giant next door, so they might have all your needs. read more

Not sure why this place only has two stars...Everyone is always very very nice and super helpful! Great neighborhood CVS and pharmacy.

Hate this pharmacy at this CVS, either their late on filling my meds after checking the app saying it was filled already, or they don't give the right meds like test strips. Pharmacy employees are not friendly always snidely. And I thought it was bad when the old manager Michelle was running things. Things really sucks now. You DO NOT WANT TO USE THIS PHARMACY! But the front store is awesome.Nothing wrong with the personal there. Always friendly,willing to help,polite. read more

They change their on shelf sale signs Saturday afternoon, for a sale that starts Sunday! Why would you change them so soon?! And they take the previous sales down!!!! You don't know what's on sale, and you get tricked into buying things at the wrong price. When I inquired I was told "that's how management does it" with a snarky attitude, like I'm annoying because I questioned why my cough medicine costs $3 more?! Because it's not on sale until the following day. Someone really needs to re think this process, it's really a joke. The cashiers are miserable & would rather just see me swipe & leave then to answer a single question. Drive 5 more min to Walmart. Don't waste your time for a mediocre variety, and inconsistent prices. read more

Please, please, please count your pills either in the store or when you get home. Yesterday we were shorted 15 pills of a controlled substance and 30 pills (out of 60!!) of another. Totally unacceptable. read more

This place is the absolute worst. We wanted to return an item that we had purchased in that store a little over a week before, and the sales associate was nasty and unfriendly, insisting that they didn't even carry the item. Alyssa, the so-called store manager came over to handle the situation, and she gave us a hard time, too, still claiming that the item had not been purchased there. We absolutely did purchase it at that store, and we did not appreciate being called liars. She embarrassed me and my wife in front of customers by talking loudly, and treating us like we were criminals trying to get away with something . She was more interested in being snotty and defensive, arguing and defending the miserable attitudes of her employees, rather than helping us do a simple return. She was not competent at all in resolving the situation professionally. After we left the store, we were annoyed, so we called the corporate office and explained the situation to them. They said they were sorry, and assured us that Marna, the regional manager, would be contacting us. She never did. We made another phone call to the corporate office a week later to inquire about the status, and they told us again that someone would contact us, but they never did. So, it seems that the lack of caring and concern for the customer starts at the top at the corporate office, and works its way down in this case. Upper management always sets the tone for the employees at the lower levels, and it's very disappointing that they are allowing such bad service to go unchecked. After this negative experience, we will shop at Walgreen's, Wal-Mart or Rite-Aid, but we definitely not be going back to this store. There are so many other places to shop in the area that carry the same things at equally competitive prices, so there's no reason for us to be loyal to a store that doesn't appreciate their customers. read more

DO NOT shop here. This store is disgusting. I bought a water pick for my son to help him keep his braces clean. When I got home I noticed the box had been taped shut. Opened it and water dripped out onto my hand. How GROSS. It was used....had been in someone else's mouth, and they put it back on the shelves. Quickly went and got my money back and will never step foot in this store again. Nasty. Bet they still put it back on the shelf. read more

This is my local CVS. I shop in this store on an average of 3 times a week. The store is always clean. The staff are always polite and helpful. The pharmacy staff have always been helpful and efficient. Thank you Hatfield CVS. read more

I've never had any problem at all at the CVS. The employees are ALWAYS super nice and very helpful. The pharmacy employees are equally helpful...especially with all the questions I ask. :) everything has always been brand new when I buy there too. read more