An update to my 1 star review: They found my pictures! A couple hours after i had left the place they called me to tell me they found my package. She had overlooked the label that had my name on it because it was was on the backside of the package. She made it better by givin me the discount that i was unable to apply online. The pictures cards turned out awesome! I'm happy. read more

Store looked rather old and the pharmacy wasn't open "because it was lunch time." Someone should still be on duty. I wouldn't have a script sent here because of this. The store clerks were very nice, though. read more

Their system always says "let me transfer you to the pharmacy, sorry no one is available. Try your call later". Either their system is down or they are so lazy they don't answer. Based on other reviews, either is possible. read more

This has to be the slowest customer service in the history of mankind. We needed to get my husband's insulin. We were in the drive thru for close to 45 minutes before coming to the window. Thank goodness he was not completely out of insulin. He would have been in diabetic shock. When we arrived at the window, we waited another 16 minutes. What the freak? Management needs to correct this. Service was slow before Rite-Aid was added. Now it is unbearable. read more

Sat in the drive thru for over 10 minutes. No one came to the window to acknowledge my existence, I was left sitting there, til I finally drove off. I detest this place, it never changes. I was even questioned about WHY I took my Synthroid like it was a controlled substance or something, SERIOUSLY?!!! Once they even took my prescription sat it next to a register and forgot about it until I came in 2 hours later asking for it....UGH! I'm taking my business elsewhere, this is the last time I am even going to have ANYTHING sent here. They simply do not care about the people they serve and their customer service is horrible! If their behavior says anything it says I hate my job. I cannot believe Corporate CVS condones this kind of behavior and attitudes from their staff. read more

The absolute slowest worst cvs known to man. 35 min in a drive thru. Either they are really busy or need more help. Will be carrying my business elsewhere. read more

If I could rate this RX lower than 1, I would give them the worst grade as possible. They are absolutely the worst RX I have every seen.

Hi I do not recommend CVS to anybody there is one inside target that is hands-down an amazing pharmacy. My husband is locked into this pharmacy with a controlled substance that he needs from a doctor that he's never abused or tried to fill early he's been on the same prescription for seven years and every time we pick it up we get treated as if for some kind a horrible person as if were some kind of drug addict or I mean it's just really disgusting I know that people abuse prescriptions I know that there isn't crisis out there however the prescription we're on is not a painkiller it's not a benzo or anything like that just happens to be a controlled substance and we get treated horribly every single time we have to pick this medication up on top of that I have spent days waiting for a prescription getting told that they needed authorization from the insurance will contact the insurance company they say there's absolutely no authorization needed they don't know how to run the medication through it's just a horrible experience every single time. read more

Prescription faxed in yesterday- called this afternoon, was told it had to be flown in (?!). At first told it would be tomorrow, but I told them it was really needed by patient. Ok, well it'll be an hour.(?!) called in over an hour later, will be at least another hour... I know people need jobs, why don't they hire more help?!?!?! read more

75 minutes of waiting in the drive up to take a covid test that took 30 seconds. Rude staff. Never will go back there.

The absolute WORST pharmacy! I have been going to different pharmacies for over 15 years and getting various medications filled. I grew up around pharmacies as my father owned a chain of family drug stores so I know how a pharmacy is supposed to operate and this has to be the WORST pharmacy I have ever had to deal with. I refuse to ever step foot in another CVS the rest of my entire life. I have lived everywhere as I was Active Duty US Marines for over 9 years and was retired due to a combat injury in Iraq. My list of medications is quite long but each one is necessary for me to function even semi normal. There is one lady that works in there that is very rude and tries to make your life as hard as possible. I am pretty sure they make up policies so they do not have to fill more prescriptions. I am used to getting my medications filled at the pharmacy on military bases and if a doctor has written a prescription for me then it is the pharmacies job to fill that prescription in a timely manner. I have my Doctor write prescriptions for me and the lady at the window says they cannot fill it because it was too early. It was day 28 on a 30 day supply! Every prescription that I have ever dropped off at this location, there has always been an issue. I wait in the drive thru line for an hour and when I get to the window they say I won't be able to have this ready until tomorrow or they will say 3 to 4 hours later. Never in my life have I been to a pharmacy that it takes that long to fill a prescription. I lived at Walter Reed National Military Medical Hospital for over 2 years and they have 10s of thousands of patients there all getting their medicine from just 2 pharmacies at the hospital. The longest it took there was an hour and that was when there were 150+ people in the waiting room of the pharmacy. CVS corporate really needs to take a look at the staff at this location because not only are they unfriendly and very rude but they act like you are bothering them and they have no desire to help you. STAY AWAY from this CVS!....actually I am sure the staff will want you to because they have no desire for customer service. read more

Pretty upsetting when you've been dealing with your insurance company all day to get a prior auth handled for your medication. Then twice waited on hold over 30 minutes on the phone, called to make sure they'd have enough medication to fill your prescription. Have been assured they have enough to fill your ENTIRE rx, only to get there an hour later and wait more to be told, guess what, "oh we don't have enough to fill this. Your doctor will have to send in a new prescription for you to fill it at another cvs a few miles away". Guess what, my doctor's office is closed, they close at 4pm! So here I am, trying to get everything prepared for this hurricane make sure I have my medication in case we have no power or end up flooded for days. And now, I have nothing because they couldn't bothered to make sure they truly had enough supply to fill it when I called. Had they done that, my provider's office would've still been open and I would've been able to have her send in yet another rx for me to the cvs 2 miles away that had enough stock! I understand being busy, especially in healthcare. I even understand that mistakes happen, but this is unacceptable. Especially when you know dang well that we are in a county that's been killed with flooding and thousands without power during the last hurricane! You would think as difficult as it is and inconvenient as it may be that they would be able to send a staff member to go borrow enough medication from a sister store to make it happen or make a well documented exception for allowing it to be filled at a sister store 2 miles away. Oh and customer service was a waste to talk to on the phone. Thanks so much read more

This is by far the worse CVS I have ever gone to. Customer service is terrible. There assistant manager, Oran is very rude, and follows customers around. I generally love CVS's and used to shop there frequently, however this one has left a terrible taste in my mouth. I really think the assistant manager is racist against Black patrons even though he is Black. Please do not go to this CVS and go to the Walgreens across the street instead. Walgreens employees are far nicer and customer service oriented. read more

Worst pharmacy in town. Terrible customer service and is always "short handed" They tell you the wait is 30 mins, when really it ends up being over an hour. Very rude people read more