Everyone is so friendly, fast, and professional. They give top service and save me so much time and…read moreeffort and there is very little wait time and no lines. I have only ever had extremely positive experiences here and it is well worth the drive. I wish every pharmacy could be this fantastic.

Owner is unprofessional and hostile. I placed an order for testosterone and called back before it…read morewas filled to request an adjustment. Staff said it was against policy even though the order hadn't been processed yet. I decided not to pick it up and went elsewhere. The owner called me a MONTH later, screaming about paperwork and repeatedly calling back when I explained I had reversed the charge since I never received the product. Completely unhinged behavior. If you have any issues with an order, expect aggressive phone calls and zero flexibility. Would not recommend. UDPATE: After posting this review the owner texted me this claiming defamation and threatening legal action. This is exactly why review platforms exist to warn others about unprofessional business practices and intimidation tactics. I stand by every word and she is blocked!!!!! This makes since why she doesn't have any reviews after 39 years. She has intimidated others! She also sent me this text on 2/23/26. This lady is totally unhinged! _____________________________________________________________ Jamie - this is Tina James owner of Meridian North Pharmacy. I was notified of your review. Ive owned the pharmacy for 39 years so I think it would be difficult to stay in business if I exhibited the behavior you describe. Most of what you put in there is not true. I've talked with my attorney this morning and he explained the difference between defamation and "an opinion given in a review ". When you called Discover to dispute your claim - AFTER I had already left you three messages trying to find a resolution - I had to document the situation and send it to Discover. The formal response is at the pharmacy but I will send you the rough copy of what my response was. I also have employees to back up my side of the messages that I left for you - no screaming was involved - ever. Maybe you heard frustration because I was truly trying to come up with a plan to help and you wanted no part of a conversation. Also - remember that you also hung up on me when we did touch base about the charge back. The easiest solution is to just remove your comments. IF you'd like to modify them to an opinion instead of defamation... your choice but I will register with Yelp and counter the opinion with details. I'm putting this in a text so there is no miscommunication and you have my phone number if needed . My attorney asked why this was posted 2/19/26 when the situation took place 6/16/25 and I don't know the answer to that. I will forward the information that I have so you can decide what you'd like to do. As an FYI... in 39 years of business - I've only had two charge backs - both reversed.

Wednesday evening the pharmacist and tech were rude, racist remarks refused to fill meds. That i…read morehave used for years...no explanation just RACIST, DISCRIMINATION and Rude!

on hold for 30 minutes...second time this week. Idk what the point is in the automated system when…read moreit just sends you to someone cuz it doesn't understand.

My prescriptions were ready. Very nice girl that checked me out. Best overall .My questions were…read moreaddressed.

The pharmacists, Brian Janey, Sarah are great and the techs too. Go out of their way to helpread more

Absolutely the best customer service. I had two prescriptions to transfer and they handled it…read morewithin one hour. I didn't even ask for rush or same day service. It was so AWESOME!! I went and picked up said meds and I was told the cash price was cheaper than my insurance on one of them so it was ran at lower price WOW. BEST PHARMACY ever. And they have the coolest random items to buy. Butterscotch lifesavers--yep yummy

My first prescription, they called to make sure I understood pricing before they compounded it. I…read moreappreciated that, as it was expensive out of pocket. However, I didn't understand I was to pick up TWO items, so when I asked about it being topical, they said "no". My practitioner wasn't happy at my follow up appt 3 months later. When I went back again, I got both, but took a couple days to fill. I have gone in looking for specific items (homeopathic) and if it isn't in stock, they have referred me to other stores that may have it. I appreciate that level of service- and so, I do recommend them. They do have a good selection of medical supplies, and they are the closest compounding pharmacy. Worth it to stop in. We also found the perfect birthday card for Grandpa there!

I've used this pharmacy in Sheridan off and on for quite awhile now....they are so attentive to…read moreany questions anytime you need them...I will be a customer for the foreseeable future and recommend them to anyone........Btw their delivery service is excellent ....

Great service! They go above and beyond for customer service. I was a customer for years at CVS…read morebut can't handle the rudeness of their employees in the pharmacy. They look right at you and don't even acknowledge you or even mention they will be with you in a moment. Thank God for Ella Pharmacy!!!!

Lindsay, one of the pharmacists, is so wonderful. This is a small town pharmacy, but has a great…read moreselection of medical supplies and otc medicine, as well as some other items. They also have a small play area, which is nice if you have kids with you and have to wait for your prescription. There have been times when they have not had a specific prescription and were able to order it and have it ready the next day. Lindsay is beyond helpful. She's great at answering questions for prescriptions as well as otc meds. I actually asked her about bandages...after a surgery, I needed to change dressings, but the bandages were seriously irritating my skin. After finding one specific type of bandage that worked for me, I asked Lindsay if they had any. They only had one or two rolls in stock, so she ordered me several and kept special ordering them as long as I needed her to. She's always friendly and helpful. The front staff is usually great too. I took one star off because I recently needed a prescription that they didn't have. They said I would need to call different pharmacies to try to find someone who had it. I honestly didn't even know where to begin...It was already a very stressful situation and I think it would have been nice of them to call to find someone who had it since they were out. Other than that, we are pretty pleased with our small town pharmacy.

Highly recommended. I had a prescription I needed to be filled quickly for a cat. I called, talked…read moreto a person who said they'd do what they can to expedite things - and the prescription was ready for pickup in less than two hours! For comparison, I had to use an online pharmacy last month - they charged me $10 for shipping and it took two weeks to receive the same medication. Go with this small, courteous, family owned business!

Over three weeks to get prescriptions. Every time I call I get inaccurate or ignorant assistance…read more They don't apologize for their delay. They just give excuses. Never going to them again.

All the employees are great but there aren't enough of them! this PayLess relies on self-checkout…read moreand is understaffed in the 'manned' lanes. this Payless is trying to save money at the expense of customer satisfaction!

I was shopping in the Payless on Cross Street yesterday, 03/06/2026, and was shocked to witness a…read moremanager berating an employee near the entrance of the store. Customers and other employees were within hearing distance. The manager (dishwater blonde with a unique hair cut, short with a ponytail/bun on top) was in my opinion unprofessional and should not be in a position of authority. The young man (short hair, beard and mustache) she was scolding was standing there with two bags of trash, one in each hand. He stood there and took it. He was more professional than she was. I have been in management and this is not how you talk to or treat your employees. I am at this store several times a week but if this is their management style, I will drive further and take my business to another store.