This is a review for the Minute Clinic. The online set up is good. Easy to set up an account, straight forward and easy to pick an available time. I've been and will continue to go back. The NP is personable, listens to the symptoms you've been having and give clear rationale to why certain tests would be appropriate. For every swab that was taken, she talked me through the process and what was going to happen. If you can't reach your doctor over the weekend, Minute clinic is the way to go. read more

This location is clean and fully stocked. Customer Service Rep was willing to help me at he Self Check out. They had my shade of foundation in stock while other locations did not. One of thing, I dislike is the brick road to get here. Everything else is fine. Check them out sometime. read more

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If it were possible to give them zero stars I would. They sold me a fake gift card that would not work and then told me there's nothing they could do. read more

CVS Pharmacy - Notice the last four #s missing. That means that you are shit out of luck. - Drugstores Near Me - Fort Worth, Texas

You can't ever speak to anyone, it goes to a voicemail, and takes forever to get a return phone call if they actually call back!

Ysenia is a lady who checked us out today. I needed a rapid COVID test and no one was that the register, I had to go down a couple of aisles to find her and she took her time putting up her stock THEN decided to help me. I bought a COVID TEST. We are a family of 7 and all of us are starting to get sick. So I bought o e and then my his band went in to buy his own. She BLATANLY told him "are you with the lady that was just i ?" He said yes and she I cannot sell this to you because you all already bought one. First off who are you to question us?????? Ridiculous and disappointed. I will write a review on Yelp, and google to let them know about how Ysenia treated our family! read more

Unfortunate I can't give less than one star. The pharmacy personnel are indifferent and incompetent. The person at the drive through window "Sophia" delivered the wrong medication. When asked to replace with the correct script she lied about just receiving the correct script. We had previously received a text picking. They said they were really busy and it would be another hour. The prescription is a pain medication for recent oral surgery. Indifference in the health field is a sad commentary on this business. read more

This pharmacy is beyond terrible. Which is hard to say about a company who strictly bills a prescription and put it out to pick up. There's not a lot of room for error. However they are not even capable of running a productive, pick up line, as they will allow people with issues to sit in the one out of two pick up lines for over 34 minutes. Their second pick up line is not functionable, only takes paper, making it impossible to grab a quick, already ready prescription. This group should not be in business. If they cannot be more productive, it is a major waste of time to come through here two times and still not be able to pick up a prescription because they allow a car to sit at the pick up window and wait for Hours Instead of asking them to drive around and come back when it is their turn to pick up up prescription read more

Marginal service, pharmacy has long waits , tells you to come pick up your prescriptions and then they are not ready , shelves poorly stocked. A few decent employees but the place is a disorganized . Self checkout is a disaster. read more

I have to take this opportunity to give a shout out to this pharmacy and the help they've given me, especially an employee named Jackson. All the pharmacy employees I interacted with were friendly and helpful, but Jackson went above and beyond to make sure that I had good service and could use coupons on my meds so that they were more affordable. I truly appreciate that in these trying financial times. read more

SEVERELY understaffed. Whenever I come here they never have anyone at the register - they usually only have self checkout available. When I asked an employee if they could help me at a register so I could get stamps, he told me that they were doing self check out only. read more

This is my local CVS & therefore I love it through its .... issues. Employees are generally pretty cool, both at the pharmacy and standard counter. Only issues I've really had are 1) super judgmental mindset around life saving drugs like Narcan, 2) if you ever try to call the pharmacy, there's a 95% chance of getting put on hold for at least 15 mins and about a half chance they'll never remember to return to your line. The front counter is pretty sloe between 10pm-6am because the self checkout is closed and they seem to understaff based off the way employees will be running across the entire store. God, I love this place. Besides the narcan thing. The narcan thing isn't cool. read more

This pharmacy is always slow to fill prescriptions. I had a procedure today at 1130. My Dr. called in my prescription at 1300. I went to pick it up at 1600and they told me it would be ready in 30-45 minutes. I leave come back and my prescription is still not filled. Kinda sucks when your having fresh po pain and can't take medication! read more

The pharmacy is fine but everything else (front register employees) is horrible. They have no common sense.

I'm shocked with the level of their customer service... I don't have the medical history in the United States. I visited them to get help with high blood pressure symptoms, I was driving by feeling dizzy, they were the closest to me so I stopped there knowing what my symptoms are, seeking help. I was told they won't help me even if I get a visit in their room. The reason - no US medical history of high blood pressure. No one even offered to measure my blood pressure. Highly disrespectful and inconsiderate. The gentlemen who denied helping me today should be ashamed of himself. This has nothing to do with good work ethics and genuine care for the potential patient's wellbeing. I do not recommend seeking medical care over there. Very disappointed with the service I received (did not receive). :( read more

At the absolue Apex of Omicrone, Senior citizens walking around...going to get their vaccines. There's a staff member (possibly a manager) not masked AND in an aisle coughing spasmatically. A wet, rattling nasty cough without a mask. A staff member. I can't even imagine. Even if you're super all about freedom and that stuff....if you work at a drug store during a pandemic at least ACT like you care about senior customers. It's just gross, selfish behaviour. read more

This pharmacy does not have enough staff. There are always long lines, long waits, and difficulties getting answers. In the future I will go elsewhere and relieve the overworked staff. read more

Honestly, there's several staff here who are awesome. I've only had 1 lady that seemed a bit put off to do her job (I was inquiring about a prescription I thought was also due for a refill) but the pharmacist was helpful & took care of it. Unfortunately, it's happened a few times w the same woman, at very different times so I can't say "bad day" & it's why it's 4 stars instead of 5. Everyone else has been great. I was looking for a "leg cast cover" & one of the cashiers helped me look all over for it. I needed a special ingredient allergy med & they again came & helped me look for it. So I really like this location. I also like their minute clinic though I wish it would let me reserve my place online. I've never had that work. read more

Terrible customer service and communication. Spouse visited location to purchase needles for our diabetic cat. They were declined service and told that because our scrip is not with CVS, they will not fill the order (despite the purchase being legal over the counter). I called back to get clarification, and turns out all we needed to do was present evidence of the prescription (not actually have the scrip with CVS), which was never told at the visit. Pathetic. read more

This used to be a great pharmacy but not any longer. Prescription is never ready even well after it has been promised. Be prepared to sit around and wait even if you have called in your refill days ago. read more

I just want to say that this store has very rude people I just pass by get something from the store and I Heard this lady an employee, her name is ...Tina ""she was screaming to a costumer because some cvs coupon didn't scan I mean that's her job try to help her, thats what she got hired for or a least that why I think. not making funny her and been rude ...... she is a manager and I think she don't deserves to be one I mean she needs to be the exemplar for the rest of the workers there.One last thing for sure I'm no coming back to this store again and if a could I would give this store 0 stars and this make me so sad to see people acting this way read more

This pharmacy is ridiculous. There's NO reason it should take 7 hours to get a RX filled. My doctor called my prescription in at 11 am. It's now 6 pm and I've arrived to pick it up and they're "still working on it". I used to work in a CVS pharmacy years ago and it NEVER took us this long to fill scripts and we didn't have half the technology they have now. This is just lazy. Or poor staffing. Either way it needs to get fixed. read more

Spent over 30 min on hold on Thursday for my RX transfer. As of today nothing. Called back to be taken off hold that it would be another 10min plus before I could be assisted. Not the first time over the years but it's the last for this customer. read more

I didn't know it was a crime to be on your cell phone while checking out at CVS. I understand it's not the preferred check out method and try to avoid doing it, but for you to call me out and tell me to hang up my call!!! Wow, last I checked I wasn't your child, don't work for you and this isn't a library. CVS it's good to see that some company's still believe in the "Customer Comes First" was of business, it's just sad y'all don't participate. read more

After being a very very loyal customer of Walgreen's for at least 15 years and three states, the local Walgreen's pharmacist on Jacksboro Hwy prompted me to try this CVS pharmacy. I could not be happier. The pharmacy is large and has plenty of items in stock for folks with allergies like me. And the staff is accomodating and helpful when you have questions about combining insurance coverages for the best price , finding creative ways to help you feel better or just answering a general health question. They have also helped with creative discount ideas for items not covered on insurance as well! While the rest of the CVS itself doesn't really wow me, this pharmacy team does! read more

One prescription they forgot to order. By the time they did it expired. Another they ordered so late I had one day to pick up before it expired. The last one was supposed to be ready the day after I filled it. I gave them an extra day. It still wasn't ready. Then I get the push for the flu shot. I had one at my Doctors office. The pharmacist says " this is the new one, did you have the new one?" I said "my doctor gave me a flu shot, key word Doctor" . He says sarcastically, I didn't know Doctor's offices had the new shot but okay" They screw up my script then I have to be upsold? And when I say no I get sarcasm. Nice...pharmacy gets one star. I used the minute clinic once for my daughter and they were decent so hence 2 stars. AVOID this PHARMACY...look at the other ratings for f you are in doubt read more

HORRIBLE! All of the other reviews are 100% spot on. Rude staff, no one ever answers the phone and when they do they are unhelpful.

Never had a worse experience with a business ever. They said our COVID test would be ready in 2 days and now on Day 5, we have missed our honeymoon(already postponed a year) waiting for results. Liars. read more

The pharmacy manager is inept at his job. Always short on medicine and cannot fill prescriptions

This is the worst CVS. They forget to order scripts. They tell me it's going to be ready by certain times and it's not. This has happened to me on multiple occasions. Seems like they need to focus on their hiring and training process. read more

I've been going to this CVS for 10 years and have never had a bad experience. I'm not sure why there are so many negative reviews. The same people have worked there for years and are all quite friendly and helpful. I love how convenient it is. Give this CVS a try! read more

Pharmacist was rude and disrespectful, I was told one thing one day and the next day I was told something completely different. I have always used cvs pharmacies with no problems at all. Until I started going to the cvs off camp Bowie rd. In Fort Worth. Due to the convenience of it being closest to my work and my home. Since switching to this pharmacy location it has been the worst experience I have ever had with a pharmacist named John ( he would not give me full name). On the pharmacy side I haven't seen such bad customer service at a pharmacy in my lifetime read more

This pharmacy will rip you off!!! They tried to charge me $75 for a prescription Hall's Pharmacy only charges me $4 for. I asked them if they had applied my insurance and they said yes! I told them no thank you and went to Hall's and got it for $4!!! These people are idiots and will rip you off! I don't know if this is true with all CVS stores but I will never do business with any CVS! read more

Typical CVS- this one is right down the street from where I live so it's my go to. I predominately use them for the pharmacy. The staff is very nice, helpful and usually pretty quick. As far as the rest of the CVS- it's kind of hit or miss. read more

If 0 stars were an option, that is what I'd give this pharmacy. My doctor called in my Rx at 11. After not hearing from the pharmacy at 1, I called and was told my meds would be ready at 2. No word by 2:30, so I call again and am told it'd be ready at 3. I show up at 3:45 and it's still not ready. The kicker is that I meant to call Walgreens in the first place. Never coming back here again. read more

Incompetent pharmacy staff. They sold me an expired bottle of nitroglycerin which is a very expensive prescription. Luckily, I caught it before opening the bottle. When I took it back, they didn't have any more and told me they would order it. I called two days ago and they told me they had two bottles. One expires this November and the other expires in December, 2020. I said I would take the 2020 one. Today, I went to pick it up and they didn't have it. Plus another prescription that they were going to order for me was not in as promised. This kind of situation occurs at this pharmacy on a regular basis. They are also constantly understaffed which means long lines. If I could give a worse rating than a "1," I would. read more

Consistently provide conflicting information regarding prescriptions. Will be taking my business elsewhere.

Terrible. They were calling me for two days to pick up a prescription, when I go to pick it up on the 2nd day it wasn't ready and had to wait for 15 minutes. read more

Go anywhere else. Truly. The pharmacy staff apparently thought my request for help was unreasonable, so they took two hours (despite an empty store) to fill my prescription - except for what they didn't have - and made it pretty clear it was to get back at me for my earlier request for help. Rude. Under-stocked. Unprofessional. Now I know why the store was empty. It's a shame - decent location with plenty of parking. 0 stars. read more

What!?!?! There is something wrong when you call yourself a 24 pharmacy, advertise it, and the pharmacy isn't open 24 hours! Sad. Very sad!

Although the employees are very nice and the shelves are well-stocked, I have a serious problem with my bank account being hijacked. Unfortunately, my supplemental Medicare has awful medication coverage and I have several prescriptions with $90 co-pays. I have learned that CVS has a program that people pay to join and then their co-pays for these same medicines are reduced significantly; this plan was never offered to me. On two ocassions, I presented pharmacists with prescription discount cards. Both times I was told that those cards are for people without insurance--no, they're not. Now, I have an app on my iPhone which has directed me drug stores where I can get my prescriptions filled at reduced prices, no mention of insurance. Bye, bye CVS I'll take my business elsewhere and your corporate money grubbers may learn a lesson if enough of us leave. read more