Initially told me my prescription would be ready at 3 o'clock, which was 15 minutes from the time I was headed to the drugstore I waited in line for 30 minutes And they told me it would be another 20 minutes before I could get my medicine The staff is always changing and the woman at the window could've cared less about helping me read more

Disorganized mess. Had a vaccine appointment, but it still took an hour . For some reason they thought I had an insurance problem. They didn't really explain what it was. I have insurance with a major company, the vaccines are covered. People who had appointments a half an hour after of me were taken first until I complained loudly and a nice customer let me ahead of him. read more

I can't reach anyone here. The new phone system keeps sayin "sorry I didn't get that" before the options even play. Then it hangs up on me. We're seriously considering moving all our prescriptions to Publix, since they still answer the phone. read more

24 hour CVS for all your needs. Nicely kept store, spacious ,large selection. No rush due to the hours. Helpful staff on the pharmacy and the regular staff are helpful as well. Once again 24 hrs great for any and all needs read more

CVS Pharmacy - Drugstores Near Me - Fernandina Beach, Florida

This CVS is exceptionally neat and clean. There were alot if clearance tagged items with 75% off signs which were totally sold out. I really felt like I missed a great deal. 75% off is really almost like free....right? Anyway, we came in for 3 items and of course left with 2 big bags of stuff. The sodas were on sale and since we are staying with friends, I stocked them up on their favorite drinks. We also travel light while it comes to toiletries so there is always an item or two to grab when you are away from home. The employees were very friendly, helpful and genuinely looked like they were happy in their job. Working in retail is not easy as customers are not always "happiness and sunshine", but all of the employees here had a lovely greeting smile on their faces. Tip to customers...alot goes on behind the scenes to get those products you need on the shelves. Retail employees work hard to make shopping nice. It was clear everyone here took alot of pride in their store and it shows. read more

Requested refill at 10;00 AM by phone and was told it would be ready at 1:00 PM. Arrived at drive-thru at 3:05 PM and was told it "was not quite ready yet." Was informed it would be ready in 20 minutes. This is very bad service. The delay means nothing had been done on the refill request in five hours. If unable to perform the service any faster than that, then the pharmacy should not provide a time the refill will be ready for pickup. read more

I just went to the CVS for a return. Dacey greeted me with " what do you want?" I told her I had a return, she actually tossed the pen at me when it was time to sign the receipt. There is only about 3 inches how she did it was so rude. And when we were done she never even said thank you, have a good day or nothing. I had other shopping to do there but I will travel somewhere else where they know what customer service is. read more

I was in the pharmacy on Sadler road Saturday morning . The pharmacy was pretty busy and many customers picking up prescriptions. I had a couple questions and the technician " Eathan " was extremely helpful. I appreciated the time and explanations. read more

I would avoid this CVS if there is any other option. They sent a msg that a pescription was ready to be picked up at 7:10 on 12/16/2022. Upon arrival I was told that they are out of stock and they could ot do anything. Didn't kno when it could be filled. Could not transfer to another drugstore which had the item. Took offence that I was dissappointed at their service. Just uncooperative in every way. read more

Last night I went to CVS at 9:58 pm after leaving my mother whom had just had her port placed and her chemo pushed up and could not take the pain along with everything changing in her life. I pulled up excited to make it before 10:00 however the pharmacist (KIM) along with her staff had already before 10:00 turned off the computers and denied my mother her medicine she so desperately need it felt like a movie , I've been allowed in restaurants to still order food at closing but my sick mother that had just found out on Christmas she had cancer was denied medicine . What type of world are we living in ? I couldn't do anything but pull over and cry because you feel helpless . She looked at me through the glass as I begged and said she had closed her computer down for the night and would not give me the medicine. read more

We arrived at this CVS only to find the Pharmacy was closed. Bo the pharmacist was kind enough to fill our prescriptions that we needed at that time. He opened up for us and was very kind. I highly recommend this store for any needs. The store was very neat and clean and the staff was super friendly and professional. Thank you Bo for taking care of us. read more

The staff is ALWAYS friendly, which is great because I use a lot of coupons! The store is always neat and everything I need is always in stock. read more

I don't even want to give it a full star with how awful the service was. I was not greeted at the door, I was not helped locate what I wanted from the store and had to walk around just to find the item I wanted. I got up to a register where there was at least 8 people in a single line. The cashier called the manager up and it took her at least 7 minutes to get to the register. Finally, I was rung up by the manager on duty, Roberta. She was quick to ring up my products but did not engage in coversation, and seemed annoyed with my presence. She rolled up my recite in a weird way instead of just folding it neatly and shoved it to me. I am never coming back here. read more

Worse pharmacy from a customer service prospective on the island. I've given them multiple chances however they do not seem to simply acknowledge when people are standing and waiting. Perhaps they are too busy to understand the customers is why they are busy and the only reason they are there. read more