Service with a smile for DECADES! Oard-Ross Drug is one of the last remaining independently owned…read morepharmacies in Council Bluffs. The father and son pharmacists (Joe and Tony Beraldi) and their staff treat everyone with kindness. And this little store has it all: penny candy, unique gifts, greeting cards, ice cream, post office services including notary, and EXCEPTIONAL pharmaceutical services. I highly recommend Oard-Ross Drug.

This is the definition of a mom & pop store-- friendly staff and a back to basics kind of feel to…read moreit. It just walking into the store feels like traveling back in time. I come here a couple times a year to get my parents some of their favorite old-timey candy-- Zots & McCraw's taffy. They have little bins of candy marked at a few cents a piece... the kind of place you could send you kid to with a couple one's and have them leave happy. (I always get the candy cigarettes for myself)

This space was relatively clean. There were some items I was looking for but couldn't find but I…read morewas able to find something else.

Wow! What happened? Haven't been over here in a while. The store is a bit of a disaster. There's…read moretrash in the parking lot and looks like piles of old clothes and empty cans and food products left in and around the parking lot. The interior of the store, unfortunately doesn't fare any better. I was genuinely surprised to find trash strewn in the aisles. Even the floor of the pharmacy wasn't that clean. This place really needs a bit of a scrub! Discarded food products, and filthy refrigerator shelves question me whether I would buy from this location moving forward. Shelves were not very organized and disorganization did not extend to restocking inventory. While the store is now a 24 seven operation, the pharmacy does have limited hours including a complete shut down at midday for lunch for the entire staff. Hope that the store gets cleaned up a bit because I had always enjoyed coming in here and now I'm not sure if I'm coming back. All I have to say - Yikes!

Awesome staff. Super nice and friendly always answer questions. They work quickly and are very…read morehelpful and always polite.

Very personable! They know, remember and care about all of their customers! There's always someone…read morewilling to go above and beyond to make sure each customer/patient has and knows exactly what they need. Truly amazing group of professionals! I'll never go to another pharmacy!

This is my preferred store. I've only ever experienced professionalism and great customer service…read more I cannot speak to the pharmacy as it's not something I use regularly, but when I have had to use it, I've experienced no problems whatsoever. I use their photo lab very regularly and am always pleased. I was inspired to write this review based on the terrible ones that I saw and realized some of the most Dissatisfied customers left the reviews over seven years ago. While I don't disagree that based on those experiences I also wouldn't have very nice things to say I also think that snap shots in time aren't a perfect representation of all experiences. I have been coming to this Walgreens for 21 years and don't care to go anywhere else.

The past couple years, this place has really gone downhill. Three hours to fill one simple script…read more Lied and said they "just" got the script when I literally watched my doctor put it in--2 hours before. Another hour spent in the drive through, 3 trips through. Not coming back after this.

I arrived at work and discovered I had forgotten my reading glasses!…read more I called the pharmacy and the woman I spoke with was so helpful and kind. She told me where I could find the glasses if I were to come in, and assured me they had a variety of strengths. Ten minutes later I was in purchasing glasses (they saved the day), and she and a gentleman were behind the register and were incredibly personable and friendly. Highly recommend for any last-minute pharmacy-style needs!

I just want to echo the previous reviewer's description of this place: the staff are incredibly…read morehelpful and competent. Plus, if you spend time downtown, the location is unbeatable. You definitely should use this place for any of your pharmacy/drug store needs.

I've never had a problem. My prescription are on auto refill and they send me a text when they're…read moreready.

We go here often. Most often they are fine, but we have ran into issues of them not having…read moreprescriptions in stock a few times. I have never had this issue anywhere else.