I recently transferred my mothers prescriptions to the oak street store from another pharmacy. The people went out of their way to help and I just called back to put her meds on an auto refill and once again, they were very friendly, prompt and so far been the best folks in the pharmacy business anyone would want to deal with. don't know why all the bad reviews on here, but I'm very happy with them read more

Well, it's been a while since I last reviewed them and unfortunately (for me) CVS is the cheapest for someone without insurance. It's been 2 weeks that I've been trying to get a prescription filled. I used the online form to transfer 2 prescriptions out here. I had planned on using the branch inside Target but the one on Oak Street claimed they could get them faster. So, I had them transferred there. First I was told it would take 2-3 days. Then I couldn't get through/out of the phone tree...for 2 days! It would say that I needed to talk to the pharmacist but wouldn't let me connect. Finally, I go into the store and they have 1ready. Ok, well at least we're getting somewhere. So, I ask when #2 will be ready, they say Monday. But then I notice on Saturday it says I have to call the pharmacy to fill. So I call and the guy says they'll order it for Monday. Monday... No. Tuesday... No. Wednesday... No. And Thursday isn't looking very promising either. But no one can tell me if/where there is another CVS where I can get it or when they'll have it. I asked at another nearby chain pharmacy and they have it in stock (and apparently have no issues getting it) but it's almost $50 more. Sigh. read more

6 cars in line. Still won't park them or have them go to the back of line. 22 minutes at the window this person is just sitting. They dropped a prescription and then just waits for it to fill. read more

I will never use them again & I'm a weekly shopper. But after today's rude customer service I'm done!

I had to wait 3 weeks to get a life prolonging medication. Their excuse was "other people get more than you and once they get theirs, there's none left to fill yours." I have a 90 day medication and sometimes they give me 30 days, sometimes 60, sometimes 90. I will be switching pharmacies. read more

This cvs started out okay until we wanted to checkout there was this one employee who didn't even do her job she had red hair and she would just walk around and when you wanted to checkout she made everyone use self checkout because she didn't know how to do her job read more

I had my medicine called in at CVS LIKE I ALWAYS DO AND I use good RX to get my medication but today I went into CVS and I was advised that I couldn't use good RX because I have to use my insurance that I haven't had in months now because I was layoff work do to the virus and all the people at CVS were being rude when I was trying to explain why I even had my doctor on the phone trying to figure out something and my doctor even sent me a coupon issued for my pacific medication and that coupon would have dropped the price by a few hundred dollars and they still said couldn't use that coupon and I understand CVS coupon policy and the whole time have been using CVS and good RX I know that you can't use good RX with insurance you can only use one or the other but they refused to run my prescription as a cash transaction so I could use good RX so I'm writing this review to that I'm out four hundred and fifty dollars on my medicine and I'm layoff work so that was every last dime I had to my name to pay my bills and everything else when if they would have let me use good RX it would have only been a hundred and something dollars so with this I say I will never use CVS AGAIN AND I WILL NOT RECOMMEND CVS TO ANYONE thanks to everyone who takes time to read this review read more

If I could give this pharmacy no stars I would. Horrible. Started out great in the beginning to compete with Walgreens but tuned into a bust. Employees are careless and incompetent. I tried to renew my prescription at the pharmacy and once again they were out of my medication. I would of understood except they sent me a message inferring it was ready. Instead of telling me they were out of the medication they made me wait for an hour and told me I could use a coupon to pay. The pharmacy tech (short man with glasses and an attitude) disappeared and when I finally tracked him down he told me to wait again only to come back and tell me my coupon was not actually valid. If that weren't bad enough they then told me they did not have the medication at all. I could have easily had it refilled at another pharmacy but due to staff incompetence I had to leave town with out my meds. Don't waist your time at this circus! read more

Watched drive through get waited on while waited in the drop off with my sick mom in the car. Had to ask the stafff if they are only waiting on drive through, finally was waited on. Then I'm told 30 min wait. Again watched prescriptions handed in and filled in the drive through. I'll never use CVS Oak Street Conway again for sure, possibly never CVS again. read more