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    CVS Pharmacy

    2.4 (9 reviews)
    Closed 7:00 am - 9:00 pm

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    11 months ago

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    7 months ago

    These pharmacists are the actual worst. Seems to be an issue across the board at every CVS but on of the girls here is especially terrible

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    9 months ago

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    3 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    Willowbrook Pharmacy

    Willowbrook Pharmacy

    3.0
    (3 reviews)
    1.4 mi

    Prior to my eye Dr. prescribing a medication through Willowbrook Pharmacy, I had not heard of the…read morebusiness. I have had many good experiences with Willowbrook. They filled the prescription quickly, delivered it to my door and did so in a timely fashion. When it was time to refill, my insurance allowed a different price. Of course, it was higher. Willowbrook called and discussed with me the best way to dispense the medication so that I could work the cost into my budget. My most recent interaction with Willowbrook was this week. I ran out of medication. I thought I had another month, I did not. Symantha spoke with me about the current cost of the medication. She explained that a number of medications have gone up in cost and she would help me find the best way to dispense the medication. I have mail-in service through my insurance and usually find it the most reasonable. Symantha understood and said she would work with my insurance company and see if they could match my insurance price. If not, she understood and went through all the types of medications available, generic or not. She also explained how the generic was usually prescribed. After talking with her, I decided that I did not want the generic and went on to call the physician for a new prescription. I got a text this morning to call Willowbrook. Sumantha had text and asked for a call back, she was still working on the prescription, wondering if I needed any help with obtaining the prescription and quoted me the current price. It was higher than my mail-in price and she was willing to work with me, but the difference was sizeable. I have trained customer service representatives in the past. Believe me, Symantha is the most caring, informative and responsive representative I have dealt with recently. She went out of her way to explain various things, called back on her own with willingness to help. She has a pleasant voice and a caring personality. Even though I could not use Willowbrook this time, she understood and explained if I had any questions about any future prescriptions to feel free to call. They could be of help.

    This pharmacy has issues with certain types of discount programs…read more My company auto-enrolled me into CVS Caremark. Willowbrook could not process prescriptions after this was added to my plan. Aetna and CVS turned this off without an issue... all seemed odd to me ... especially this pharmacies response that it was an issue with insurance and not their ability to work with this program. Willowbrook still couldn't resolve issue after I turned this option off and asked I pay for refill over phone instead of through app because my son was "too close to line" on Ipledge, "so she doesn't get pregnant." Said the woman on the phone. I'm not a doctor but I am pretty sure what they meant was they couldn't figure something out and this was better than "Sorry we don't know how to do that."... in their opinion. Up until this point I was okay with frequent calls about filling because they were nice and I could always use secure payment through app. Hopefully they will continue to improve and compete with other pharmacies. I would strongly suggest just being honest with customers. It goes a long way. Don't put failures of company on the customer.

    Nora Apothecary

    Nora Apothecary

    4.9
    (17 reviews)
    3.3 mi
    $$

    Good Rx side manner if that's a thing I mean it was comfortable there was a bit of confusion but…read moreno worries

    It's fascinating that the previous reviews were all pet owners who sourced Rx for their animals…read morefrom Nora Apothecary, but no reviews were based on human health needs. I've been going to Nora Apothecary for about five years to get harder to find supplements prescribed by integrative health professionals. Their retail section carries an extensive selection of specific lines of supplements, specifically Pure, Thorne, Solgar, Designs for Health, Integrative Therapeutics, Metagenics, and Ortho Molecular Products. They also carry some OTC pet products. But their primary function is as a compounding pharmacy, one of only a handful in town and 2 or maybe 3 on the north side. There are two pharmacists who work there, and one in particular, the owner Tony, is super friendly. I won't name names, but the technicians can be hit or miss in terms of their knowledge and customer service. I've never waited more than 5-10 min even when I didn't call in a refill first, but obviously it would be best to do so. I have cross-referenced prices between Nora Apothecary and another leading compounding pharmacy. They are more or less similar and can be less than prices charged by one health care professional who carried much of what he prescribed in his office, which was one reason I started going there to begin with. Given that they are a fixture on the north side, quick and friendly, I will continue coming to Nora Apothecary.

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    Extensive line of specific brands.
    Extensive line of specific brands.
    Wheelchair Accessible
    Wheelchair Accessible
    Nora Apothecary

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    CVS Pharmacy - drugstores - Updated August 2026

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