This place is awful. What terrible customer service this pharmacy has. I will be opting for another…read morepharmacy because I can't trust the people working there to be professional and get my medications correct. Beware and go somewhere else with better employees. I'd prefer AI or robots to take these jobs over the unprofessional people working here.

The pharmacy staff is very rude and the lady that helped me at the desk named Naomi was very…read moredismissive and talked to me like I'm stupid. I heard the drive thru pharmacy tech say to whoever was in the drive thru they were short staffed, but still.

Got there at 1:25 to pick up a Rx. Watched the Rx tech bullshit with his coworker for 5 minutes…read morewhile pretending I wasn't there, then walks over to tell me they're closing for lunch at 1:30 and literally just walks away and leaves me standing there. Done with CVS, I'll do my business at Walgreens.

The average wait time in the pharmacy drive-through is nearly 45mins. NOT joking!!! Oh my stars!!!read more

many yrs and money spent at H‑E‑B in burleson , we have never experienced such rudeness. While in…read morethe bulk section getting my chocolate pretzels in my plastic bag, using the plastic shovel of course, I hear "ma,am, I can't let you do that, don't do that" ! While she pushed the bin back under the cabinet as I was scooping. " I'm calling my manger, you can't scoop from the back opening, he's on his way". Theresa -15 yrs service made it seem as if I broken a law written. The approach she used and her tone on a Sat morning with a faithful customer was unfortunate. I went looking for the manager myself, DM was the name on his badge, didn't seem that he wanted to be bothered by the situation . I will be writing a formal complaint to the corporate office on the matter. so beware of the bulk section on a Saturday morning at Burleson H‑E‑B ! Signed : extremely disappointed in customer service !

Hostile and rude staff. Normally I'm a "take bad reviews with a grain of salt" person, but you…read moreshould avoid this pharmacy at all costs, especially if you have routine monthly prescriptions. They're probably fine for single fills of antibiotics. I'd give them zero stars if I could.

Longtime customer, staff & pharmacist will always know you & treat you like family. They have…read morecaught things my dictors have missed. Please give them grace when closed due to icy weather. They have families too & will get there as quick as they can.

These guys are the best, very helpful, very nice, good prices. Quick in getting your prescriptions…read moreready. I wouldn't go anywhere else.

This is for the one on Hulen. One word for them.....UNPROFESSIONAL! For two weeks, they kept on…read moregiving me the run around and can't get anything done.

Copay is same as Walgreens for BC/BS No waiting in line and…read morebetter service as well. Second location on Hulen is within a block of Walgreens. No reason for me to ever go back.

Donny (I regret I don't know his last name, but he drives a very cool car!) has always been direct,…read moreeducational, and trustworthy. He takes the time to remind our family about important immunizations, such as flu shots, and his guidance is invaluable. Amanda (again, I don't know her last name, but if it were possible, I'd adopt her!) is caring, an excellent listener, and incredibly hardworking. Her genuine care for others shines through in everything she does. From the bottom of our hearts, we truly appreciate these two diamonds in the rough. Their kindness, professionalism, and dedication make a meaningful difference, and we wanted to ensure they are acknowledged for their efforts.

Alexa at the self checkout really brightened my very tough day. She did her job, but made sure to…read moresmile, and tell everyone to have a great day!! Not the way they are paid to do she is authentic, and very awesome. I left Walmart for once feeling happy and inspired. This is what all Walmarts need more Alexa.

They are very friendly and have great people working there! I am happy with there service,read more

Shopping around for a new pharmacy. I confirmed with them that they are only open 8 hours per day…read more Ridiculous but true!

Worst pharmacy ever. Huyynjoo is very unprofessional. Anytime I call about a prescription, I'm told…read moreone thing. But Huyynjoo tells me something completely different. Every time. This is the same pharmacist that called my husband and myself a disgrace because I told her the information she shared with me was inaccurate. Im definitely having my prescriptions switched to a different pharmacy now. My patience is gone. ​

It's sad. I used to give them five stars but recently goodness, I'll put a prescription in three…read moredays before and they still can't fill it on time. It's a refill. I pick it up almost every month and they don't have it in stock. This makes no sense.

This has got to be the WORST pharmacy that anyone could imagine doing business with. Both…read morepharmacists Jayson Hensley and Vinodha S are both incompetent and discourteous. They literally provided personal information about me to someone pretending to be me. I have used this pharmacy for over 20 years but the unprofessionalism recklessness is all I can take. Besides the pharmacists, the other people answering the phone are just as bad. Melody for example needs customer service training. Both pharmacists need their licenses revoked! Their mistakes and unprofessional behavior could literally cost someone their life. If you are looking for professionalism and people that take your health seriously check out Best Value West Pharmacy in Burleson. Don't take my words though, compare reviews for both pharmacies and see for yourself! Your life is important so don't settle for anything less great service. You can send all formal complaints to their corporate headquarters. If you choose this pharmacy, I wish you the best luck!

Absolute worst most disrespect pharmacist I've ever encountered, the woman publicly disrespected be…read moreafter she asked if I was waiting and "I responded trying too" This woman needs to reevaluate how she talks to people pickup medication. I'll never be coming back

Permanently closed. I do not recommend. They are out of business along with a bunch more small…read morebusinesses that couldn't make it through covid.

05/15/18 Tuesday 5:10pm. On the whole the people here are great. They are friendly and I get my…read moremedications quickly. They are a compounding pharmacy which not many pharmacy's are. They are a true apothecary! My only negatives sometimes the folks who answer the phone are curt!