Absolutely horrible. If you are considering a partner for your health care needs you should run in…read morethe other direction. I've been a client for years and suddenly am told they can no longer fill my prescriptions since my doctor is out of state (we live 3 miles from the state line). When asked how we were getting served for 4 years since this was always the case, they said they must have missed it. So ask yourself, do you want a pharmacy that misses key details for years on end? If yes, I wish you luck.

My toy poodle was diagnosed with epilepsy a few years ago and because of her small size, her…read moreseizure medication has to be compounded. I've used another local compounding pharmacy and I actually can't remember a single refill that went smoothly. It was hard to actually get through to someone over the phone, if you did, they always seemed rushed and overwhelmed and like you were bothering them. It was always a hassle to get a refill and they were never willing to reach out to the vet etc. Numerous times they had forgotten to call me to let me know that I was out of refills and needed a new script, they had my credit card on file, but after not hearing anything, I would call and find out they didn't realize they had my credit card on file so didn't process payment, they would forget to call and tell me it was ready, they'd forget to make it... Most recently, I was given a 60 day supply that expired in 30 days. I had to fill the next prescription early. That one was shipped to me without the lid on so leaked out. I had a heck of a time getting them to exchange the medication for a new one even after explaining my concern that the concentration would be off. When I did get the replacement, it looked completely different and when I inquired to make sure everything was okay with it... I was met with rudeness and accusations. I was told it was the same medication that they always give me even though this was white and opaque versus clear. I can handle grumpy people, but I won't risk my dogs health so I drew the line. I asked for recommendations on our community Facebook group and the overwhelming response pointed me in Spartan's direction. From my first call with Ron at the 51 location, I knew Spartan was going to be great. He was so patient, kind and helpful. He went out of his way to get in touch with the Bethel Park compounding pharmacist and follow up with me. He also explained why the current medication might look different... something that the pharmacy that made it wouldn't do. He confirmed that they received my prescription and it was ready the next day. They called me to let me know the powder they used was going to be expiring before the 30 day supply was gone. They wanted to inform me that ahead of time. She explained that they already ordered new and we're going to discount the current bottle, but that they didn't want me to be without so made it and would be set for the next refill. I was absolutely blown away by the customer service. My dog has another emergency medication, one they Spartan hasn't ever made before... but that they ordered equipment and consulted with others to find out how to make. They could have easily told me no and sent me somewhere else, but were willing to do it and never even hesitated. Another thing that I noticed was the quality. The previous pharmacy provided syringes they typically broke before their first use, Spartan carries the more expensive, but but better ones. The previous pharmacy uses liquid bottles that you literally can't screw the lid on straight... Spartan's is super user friendly. Spartan's also seems way more competent and less overwhelmed. Anytime I called with a question or spoke with someone, they never seemed distracted or rushed and I felt like I had their full attention. My vet accidentally called in a 30 day supply versus a 60 day and when I found out, I asked Spartan if I should ask the vet to call them to make the change and instead, she insisted that they would reach out themselves and it'd be absolutely no problem... the old pharmacy wouldn't even confirm whether or not they received a script from the vet. I'm thankful that it got so bad that I decided to find a new pharmacy, just wish I would have done so way earlier!

Rigidity describes the experience completely. Although signs abound in the store, walk ins are NOT…read morewelcome in the pharmacy. Only arrive when it is convenient for the pharmacist and NOT the customer! I agree with previous negative review, the new pharmacist is doing a great disservice to the Walgreen's brand with her unaccommodating, belligerent, nasty presence.

They used to be great at the pharmacy, really kind and extremely accommodating, but I can only…read moreassume the huge lawsuits they faced forced them to be really rigid and treat their customers more like numbers than humans. It's sad. They often say a medication is processing (not a long event) and they say it will take hours to days to fill. I've had to step in for a friend who they were treating poorly not filling his prescription. As soon as I simply said I'll be there in an hour without asking if I could come suddenly they should fill it. Pathetic.

STORE CLOSING . . . GOING OUT OF BUSINESS!!! This store has…read morehad empty shelves for probably a year or more while the company was facing bankruptcy. It was finally announced recently that this store is closing permanently and supposedly the last day will be June 28th, 2025 (or sooner if they sell out of inventory which is currently 20-75% off). There was a time in the past that I thought this was a decent drug store, but it hasn't been that way for some time . . . NO Cheers!

Place is mad depressing....1/2 the shelves are empty! Has to be going out of business soon.read more

Ever since the other rite aid closed this location is absolutely terrible , no one ever answers the…read morephone and if your lucky and someone does the person who answers is rude. Always long line at pharmacy and drive thru I'm switching pharmacies

Have been getting prescriptions here for years, and have found the Pharmacists to be professional,…read moreand helpful---especially Gil. The parking lot, on the other hand, is in terrible shape and is in dire need of repair. Trying to avoid the potholes coming in is a bit challenging.

I do not recommend this Pharmacy. I have switched to another in the area due to extreme…read moredissatisfaction- after using this pharmacy since 2007. I never had many if any prescriptions so I guess it's hard for me to accurately say if it's gone down hill or not but I know in the past few months that I have had several new prescriptions and the entire experience at Giant Eagle has been horrid. I really do hope that the management reads these reviews and takes them seriously as honest constructive criticism and tries to make things better. Trying to call the pharmacy and actually speaking to a person is nearly impossible. I had to call 20 times over 2 days to finally get through. Red flag there. Not enough staff. Secondly, when you finally do get through - you are greeted with overly rude, condescending and outfight hostile staff. Nobody should have to put up with that kind of treatment. NOBODY I blame management, the workers are just a reflection of their work environment and the supervisors they work for. Something is seriously wrong here. Not going back

If i could give this place no stars i would. They constantly screw up! Why do we keep going back?…read more I have an automatic script every month, this time they said they put it back in stock , but its unavailable to be refilled until 4 days later , because they are out of stock!! They gave me pills that had someone else's name on it and tried to say, "it happens sometimes!" Come on people this isn't like getting the wrong food order, it's medication, life altering stuff! I will not go back again... Total idiots, that get paid tooo much.

good place to buy personal care and supplements and vitamin supplies if you plan ahead and follow…read morerules.

They didn't give me back my COVID card when I checked out. I called back and they said they would…read moresend in the mail, but they never did.

They do compounding (mixing medicine into liquids or creams) for children, pets, or other people…read morewho need extra care - most pharmacies dont.

this afternoon i went to asti's to talk about a phone call a lady made with me earlier, and this…read moreguy was very rude, i was being nice and talking with him super friendly, after minutes trying to explain the situation he was talking with a certain tone i didn't like, however, another person came up to me and helped me with everything i needed to know! unfortunately i don't know his name, but that's literally his job to help me with whatever i need help with, i hope you guys get new better friendly people to work in there, just like the second guy.

Awful. Lisa your Pharmacist has been rude to myself and my family. She was completely out of line…read moreon what she said to me. I'll never go back. You're welcomed to inquire if you like to know. It may better than just erasing my review. Don't you think?

The pharmacists are very kind and helpful, but techs don't know what they are doing and it really…read moreslows the process. There is a rule that you can fill your prescription two days early as long as thirty days had passed since your last refill. This CVS apparently eliminated that and now you have to run out of your prescription to refill your new prescription. My doctor specifically suggested I fill two days early in case there is ever a problem, so this is inconvenient and against my doctor's wishes. It's sad to see a pharmacy controlled so tightly by the government they do a disservice to their customers health. While the FDA gets more restrictive and unnecessarily cruel by the day, patients are left fighting to get basic medications for care their doctor wants them to receive. Lastly, one pharmacist I am familiar with let me refill a controlled substance two days early (per usual) as long as I paid in cash because the rule is really from the insurance agency not the government, but the pharmacist I spoke to the next day lied and said that wasn't possible. I checked the Internet and government regulations in PA as well as CVS and the second pharmacist was in fact lying. It's in her right to do so, but seems cruel when a doctor is telling the patient it's beneficial to fill two days early. The second pharmacist treated me like a drug seeker, a more and more common occurrence as the FDA makes up "epidemics" and "shortages". It's such a sad fact about how this country treats healthcare.

Totally adequate Rite Aid; good selection, friendly staff, helpful pharmacy. The only issue is that…read morenone of the older staff have been trained to troubleshoot the self checkouts, so if you encounter an issue they can't help you. That's not their fault and it's clearly a point of frustration, management should prioritize training and teach them to use the technology their customers use.

Who's there two weeks ago buying Claritin D. Told the guy I wanted the store brand. He came back…read moreand told it was $26. Fifteen days before that it was $16. That kind of price jump is ridiculous. I know everything is going up in price, but to increase medication that much is terrible. I don't recommend Rite Aid anymore and will be taking business elsewhere,