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    CVS Pharmacy

    2.8 (5 reviews)
    Closed 8:00 am - 9:00 pm
    Updated 3 months ago

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    Spartan Pharmacy

    Spartan Pharmacy

    4.4
    (7 reviews)
    1.9 mi

    Absolutely horrible. If you are considering a partner for your health care needs you should run in…read morethe other direction. I've been a client for years and suddenly am told they can no longer fill my prescriptions since my doctor is out of state (we live 3 miles from the state line). When asked how we were getting served for 4 years since this was always the case, they said they must have missed it. So ask yourself, do you want a pharmacy that misses key details for years on end? If yes, I wish you luck.

    My toy poodle was diagnosed with epilepsy a few years ago and because of her small size, her…read moreseizure medication has to be compounded. I've used another local compounding pharmacy and I actually can't remember a single refill that went smoothly. It was hard to actually get through to someone over the phone, if you did, they always seemed rushed and overwhelmed and like you were bothering them. It was always a hassle to get a refill and they were never willing to reach out to the vet etc. Numerous times they had forgotten to call me to let me know that I was out of refills and needed a new script, they had my credit card on file, but after not hearing anything, I would call and find out they didn't realize they had my credit card on file so didn't process payment, they would forget to call and tell me it was ready, they'd forget to make it... Most recently, I was given a 60 day supply that expired in 30 days. I had to fill the next prescription early. That one was shipped to me without the lid on so leaked out. I had a heck of a time getting them to exchange the medication for a new one even after explaining my concern that the concentration would be off. When I did get the replacement, it looked completely different and when I inquired to make sure everything was okay with it... I was met with rudeness and accusations. I was told it was the same medication that they always give me even though this was white and opaque versus clear. I can handle grumpy people, but I won't risk my dogs health so I drew the line. I asked for recommendations on our community Facebook group and the overwhelming response pointed me in Spartan's direction. From my first call with Ron at the 51 location, I knew Spartan was going to be great. He was so patient, kind and helpful. He went out of his way to get in touch with the Bethel Park compounding pharmacist and follow up with me. He also explained why the current medication might look different... something that the pharmacy that made it wouldn't do. He confirmed that they received my prescription and it was ready the next day. They called me to let me know the powder they used was going to be expiring before the 30 day supply was gone. They wanted to inform me that ahead of time. She explained that they already ordered new and we're going to discount the current bottle, but that they didn't want me to be without so made it and would be set for the next refill. I was absolutely blown away by the customer service. My dog has another emergency medication, one they Spartan hasn't ever made before... but that they ordered equipment and consulted with others to find out how to make. They could have easily told me no and sent me somewhere else, but were willing to do it and never even hesitated. Another thing that I noticed was the quality. The previous pharmacy provided syringes they typically broke before their first use, Spartan carries the more expensive, but but better ones. The previous pharmacy uses liquid bottles that you literally can't screw the lid on straight... Spartan's is super user friendly. Spartan's also seems way more competent and less overwhelmed. Anytime I called with a question or spoke with someone, they never seemed distracted or rushed and I felt like I had their full attention. My vet accidentally called in a 30 day supply versus a 60 day and when I found out, I asked Spartan if I should ask the vet to call them to make the change and instead, she insisted that they would reach out themselves and it'd be absolutely no problem... the old pharmacy wouldn't even confirm whether or not they received a script from the vet. I'm thankful that it got so bad that I decided to find a new pharmacy, just wish I would have done so way earlier!

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    CVS Pharmacy

    CVS Pharmacy

    2.8
    (14 reviews)
    4.0 mi
    $$

    Rated a 0.... Yesterday was the last straw of 11 months of abuse at this CVS PHARMACY ON WEST…read moreLIBERTY AVE PGH PA. The verbal abuse , emotional abuse is over. Most of the Pharmacy Techs are as dumb as a box of rocks. They're rude , ignorant, abusive. You turn them into corporate, nothing done & they retaliate against you. Out of nowhere, this nasty attitude Kasie Hickman appears & announces "I'm the manager." After I asked for Amy the manager. This Kasie Hickman only has been a pharmacist since 2023!!! Worst person I ever ran into. She deliberately or stupidly entered my RX into computer system due to it was only a partial fill she should have manually entered it to trigger a re order of med. cause they had no more in stock. Again not ordering meds when more than one of us are on it. She began yelling at me, stating " I don't have to re order or keep in stock if i don't want to." " I'm the manager, & what I say goes."she gave me a partial fill of my med, ran it thru insurance as if was a 60 pill supply. Now I'm out 20 pills ; she did this on purpose!!!! Stay away from this store. I contacted corporate & will continue. Also contacting State Board of Pharmacy for unprofessional conduct. If you want to know more contact me. I feel sorry how they especially abuse the elderly. I transferred all my RX'S today ! Also if you read this Kasie Hickman's bio here's her story: FIRE THE CUSTOMER/ PATIENT AND LET THEM KNOW WE ARE THE PROFESSIONALS."

    The last 5 times I've brought my elderly mother here to get prescriptions has been TERRIBLE. The…read morepharmacy itself is wonderful, but several of the non-pharmacy store employees have absolutely abhorrent customer service skills. I believe one of them, a younger female, is the manager, and gives my mother such a horrible attitude. Even today, the employee in the candy aisle told both my mother and me that all Halloween candy was 50-75% off and that they would mark it down at the register. My mother chose 2 small bags and proceeded to the front of the store. They didn't ring properly so we informed the clerk, a male who was VERY kind, about what the other employee had told us. The rude female manager(I believe) made sure to come up front and told us candy was not marked down. When we stated what the other employee had told us, she went over to that girl, came back up front, and said that the girl was wrong, candy isn't on sale. She has had a consistent attitude the last 3 times we've encountered her and due to this, we have decided to discuss other options with my mother's medicare benefits and transfer her medicine to a different pharmacy. This place always has wrong tags on items and gives a major attitude when you question the price on the tag. Management is disturbingly rude and honestly makes going there an absolute nightmare. We won't return and will actively seek a new place to spend our money.

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    CVS Pharmacy - drugstores - Updated July 2026

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