No one wants to make this decision. And for some people - it is a necessity. If you have a…read moremiscarriage and need a D&C done, this type of establishment is still where you may need to go. Regardless, I found myself at Houston Women's and was distraught. Yes, the place is packed. Yes, sometimes it's wall to wall. But what I appreciated most of all was the care and concern I received from all employees here - from the security guard to the doctor himself. I found myself near or in tears several times. No one treated me as if I was some loser or bad person. It was more appreciated than they could ever know. It's two day process. Process one included getting blood work done and an ultrasound. The ultrasound was the worst as it makes it "real". But you can choose to not view it. After speaking with a counselor privately about any concerns you may have, you then wait to talk to the doctor himself. This was much appreciated. He was kind and wanted to remind me that because of my age (early 30's), that my fertility will decline naturally so having this child may be my last chance at motherhood. I told him that I understood but already have a son. We scheduled my appointment for the following day at 8:30. I got there early at about 8:05 and was called back early. I waited with other women for about 20 minutes but was given several pills. About four anti-anxiety pills(two each of two different kinds) to make me more relaxed and drowsy, a pill to soften my cervix and to make my uterus contract as well as anti-nausea and anti-diarrhea pills. I was then walked to a darkened room with about 5 other women who had clearly had their pills and were feeling the effects. We all began talking and this eased me as well. All were nervous. Some had been through this before and others were new to this as I was. We all were feeling loopy from the drugs. The pill that effected my cervix and uterus caused some cramping, but not worse than period cramps. And in about 30 minutes, (this gave enough time for the medications to work) we started being called into the procedure room. I was understandably nervous. I was asked to undress from the waist down and to put a gown over my bottom half. The nurse was very patient and kind and gave me an IV of more medication that made me loopier. As I stared at the ceiling, it clearly began to take effect and I honestly can't recall if I was awake or not. I don't remember hearing the doctor come in. I can recall hearing a sound but I don't recall hearing voices until I was asked to sit up. I asked if it was over already. The nurse smiled and assured me that it was. After receiving help to put my clothes on, I was brought to the recovery room where more women were in leather recliners. I remembered them from the room after we had taken our medications. We held short small talk about how "well" it went. Some were upset from the emotional part of it. I passed out a couple of times after drinking the Sprite that they offered me, (I declined other beverages and crackers). Then I was told that I could go to the bathroom and was then walked out to the SUV at the side door where my mother was waiting for me. This was hard. I've always been pro-life and its easy to say you feel that way until you find yourself in an awful situation. But I can honestly say that the doctor and staff at Houston Women's were compassionate, helpful and never once treated me as if I was some scum or loose Jezebel just wanting to get rid of my unwanted child. I'm so grateful to the staff for making this horrible situation more bearable. I will never forget them for that.

The women staff here is ridiculous! So rude and inconsiderate, lack of interpersonal communication…read moreskills and poor customer service. I understand they have a lot of patients they deal with on a daily basis, but it is wrong to make people feel like they are a dollar sign. I believe two out of five of the nurses I interacted with were truly genuine and passionate about their career choice! Ivy was very understanding and kind. She explained things with transparency and poise. Other nurses, I encountered were hourly employees. One made the comment, "ughh I need a drink." That's unprofessional and concerning especially when it's barely 1pm, and you choose to work at a women's clinic. Majority, if not ALL, of patients are pregnant, and hormonal. So, that is why it is even more important to have great interpersonal communication skills, be sympathetic, understanding and passionate! I regret wasting time and taking off of work to experience such an overwhelmingly stressful situation at this establishment. I trusted in them to deliver quality service from the first to second appointment, but the few bad apples spoiled the bunch!