I was Shannon's client for the last five years. She was usually polite to me. My simple haircuts were good and usually she's happy and professional. I'd like to schedule my appointments early and there never seemed to be a problem when we were scheduling my next appointment as I was leaving after my haircut. It seemed that often she scheduled me as her first appointment of the morning. I understand some people may not be "morning" people but sometimes she made me feel as if she were doing me a big big favor for scheduling an appointment for me at such an early time as 9am. I am elderly and disabled but always friendly and polite. I have never been late or missed an appointment in the last five years until just recently. Last month I mistakenly thought my appointment last was at 9:30am when actually it was at 9am . I understand that I may have inconvenienced her, but she texted me at 9:10 telling me I was late and she found that unusual for me. I apologized and told her I'd be right there. She texted back, "no worries". I was there in 15 minutes. Now this month, yesterday, I showed up for my appointment on time only to find that Shannon wasn't there. She texted me about an hour later saying that because I couldn't remember which day or time that I was supposed to be there that it would be best for both her and I that I find a new stylist. Remember I hadn't been late or missed an appointment with her in the last five years. I am very hurt and scared. Maybe dementia. Maybe I'm not as cognitive as I was when I was younger. Maybe this is what it feels like growing old. I don't know about losing mental acuity but I do know what it feels like to be treated so cruelly. Shannon, I'm sorry I came in a day early for my appointment. read more

Rosanne took my daughter's hair from a reddish brown to bleach blonde. Not and easy task. It looks great on her, she loves it and has received many complements on it. read more

Cutting Edge - Hair Salons Near Me - Livonia, Michigan

I've been coming here for years and have gotten to know Roseanne well. I have ALWAYS been received well and have enjoyed delightful conversation with Roseanne. My haircuts are exactly as I request. My time is valuable, so I appreciate the fact that when I make an appointment here I will be seen promptly. If I have to leave a message, Roseanne is very good about calling back promptly with several options for me. Recommended. read more

What a great place to get your done. Rosanne is fabulous. My family has been getting their hair done since they opened over 10 yrs ago. The prices are reasonable. Do yourself a favor and get your hair done with Rosanne. read more

I've been going to the cutting edge for quite some time now, my hairstylist Is Rosanne! Roseanne is the best, it is always a great time with her. She is so kind and caring and always knows what to do with my hair even when I cant explain it right! Her whole crew that works at the salon are just awesome! I always look forward to having a hair appointment! Brightens up my day being with her and always feeling great about myself when leaving with beautiful hair! Will always be Rosanne customer! read more

I highly recommend The Cutting Edge hair salon. Our whole family gets our haircut by the manager Rosanne. My 3 children (ages 4, 6, 8) insist on going here to get their haircut. I like that I dont have to fight them to get their hair cut because they feel so comfortable with Rosanne. Last year I was nervous to get my hair highlighted blonde and she did a beautiful job! I have received several compliments on it. read more

Roseanne and her staff are amazing! Love coming to get out hair cut! Always friendly and welcoming. Been coming here almost 10 years. Won't consider going any where else. She cuts my husband's hair also and it always looks nice and polished. read more

I did not get the friendly experience some of you speak of. My experience is similar to those that mention inappropriate comments about customers from the owner. I also never feel comfortable there, almost as if she is doing me a favor to take me late in the day. I will move on and she won't even notice, it's all good. read more

Cutting Edge has been our family salon for years. Rosanne has cut my daughters' hair since they were little and they still prefer to go to her now that they are teens. Service is awesome, facilities are always current and super clean, and staff is friendly. It is easy to make an appointment and I appreciate that they don't take walk ins but instead focus on attention to clients with appointments. read more

Just a note of caution about owner Roseanne - she can be critical of her clients and sometimes that not appropriate in front of other clients. While she means it to be joking a bit of sensitivity and maybe not rushing to do so many clients would help. read more

My review/experience is about the same as Ellie's and JM's (without the elated part). Critical and unprofessional comments about other clients left me uncomfortable. Cutting skills are haphazard at best. While never thrilled, the last haircut I received was my last haircut at this salon - uneven layers, blunt cut on one side (think cut with kid's scissors) while blended on the other. Her color is decent at a fair price. There's a reason she can't seem to keep stylists and is always trying to fill chairs. Best suited to the under 18 or over 70 crowd. read more

I stumbled upon this little gem of an establishment, this past year. It is a very cute little salon. It's always clean. I've been a client of Stephanie Yearkey-Manus since summer 2011. I LOVE her! I can't speak of the other stylists as I'm not their client, but Stephanie is as good as they get. She is very much a professional and takes great pride in providing top quality service. She knows her stuff. She has great attention to detail, is consistent, and truly listens to the client. She will openly share her professional opinion if she doesn't think something will look right on you (color, cut...). Do not make the mistake in thinking that Stephanie is a BORICS stylist. Do not think that think that she only does grandma styles...I think Stephanie stays in-tune to what's going on with hair. Stephanie is very down to earth, but not too casual that you don't respect her for the professional that she is. I love the organic products that she uses. Draw back to the salon, they don't have a typical products shelf. Rosanne (the owner) will get you products if you request them, but she only goes to her supplier once a month. I know that she also promotes 50% off of supplies, but I have found her prices to be comprable to other salons. She had a bottle of It's a 10 on her shelf and it was the same price as what I found it at Macy's and online. So I'm not sure how the 50% thing works. I'm also not sure how pricing works. I know that each stylist seems to have their own set prices for their services. Stephanie is very fair in what she charges. A cut only (wash, cut, dry, style) $30 (sometimes she's charges me $35) A cut with one step color $75 (organic costs more). So ask about price before going in. My husband and son are also Stephanie's clients. My son is 13 years old and you know how important hair is to a teenager...He feels she's the best stylist he's had yet. Unfortunately since I wrote this review, Stephanie has left this Salon. She is currently looking for a new location. Once I have her new location, I will post a new review. I'm not really promoting this salon, I'm promoting Stephanie! LOL read more

I visited Cutting Edge several times since moving to the area on a recommendation from a friend. Holly is amazing and did a great job with my long hair, color and highlights. The cut was awesome and she was a sweet girl. However, Roseanne, the owner, is so awful and unprofessional that I will never go back. She is rude on the phone and when you come in, like she is doing you a favor and you're putting her out. She is critical of clients after they leave, talking about them and making catty comments and often rude and snarky right to their face. I feel bad for her stylists because they do a great job and are losing customers because of her poor attitude and horrid customer service. I now go to V Salon on Newburgh and they're much nicer. I love my cuts and color and the price is comparable. read more

I have been a customer of Rosanne for many years and enjoy my time there. She is one of the very few that actually cuts my hair short when asked. Perfect! The surroundings are very comfortable and the prices are great! I highly suggest giving anyone at Cutting Edge a try. read more

A great place for everyone's hair care demands. Finally a place you can go that respects you're time, with punctual appointments, and doing a fantastic time with you when in their hands. From kids to grand folk and everyone in between, the cutting edge does a great job at a great price. Just go and thank me later. read more

Have seen some of Shannon's cuts before and was beyond impressed. So tried calling and scheduling with her but my work schedule limits my availability. Shannon worked with me and got me in as soon as possible. Needless to say, she did an awesome job! Will definitely be back! Thank you! read more

Went to get haircut there for first time. The haircut was good and the owner was nice and professional. I would go there again.

The Cutting Edge is Amazing! Every time I leave I feel a new level of confidence within myself. Everyone is so professional and friendly, best part is it's affordable too! I will always go back to see Rosanne. Thank You Cutting Edge for my new look!!! read more

amazing pocket of style heaven! i can count on my hand the number of times my haircut has matched my expectations and the picture i bring in. roseanne went above and beyond. and in record time! there is nothing simple about my kind of wavy, not that thick, crazy hair. but this cut makes it a breeze to style, as a mom with a little toddler needs! and i got my brows done! she is truly a professional and has mad skills. livonia is super lucky to have her!!!! read more

I was so very elated and happy with my cuts the 1st and 2nd times, and the color wasn't quite right the 1st and 2nd times, but I was willing to work with the situation. Upon getting home after my 3rd cut, my right side was longer than the other, and there were pieces that weren't evened out on both sides. She had another client waiting and it seemed she cut corners with me on the 3rd cut, but she seemed to be aware of the color problem I was mentioning to her, and did seem at first to be concerned about it. Although, she referenced it later to the other stylist/owner, saying "I was upset" about my color.. I told her I wasn't upset but concerned that the color didn't turn out right all 3 times to the color brown that I wanted. I gave her a 20% tip each time I was there. I thought I had found heaven in this stylist, but either she didn't like my reporting my concern on the color, or she felt comfortable enough to just not take the correct time and effort with my cut. It's a really big let down, but now, alas, I'll try to find another new salon, once again. read more