After I paid for my monthly membership, the business raised its monthly sunless prices and then…read morerefused to honor the membership I had already paid for unless I agreed to sign up for the new, more expensive plan. They also refused to prorate or refund any portion of my payment. According to the employee I spoke with, the owner has a blanket policy of not issuing refunds under any circumstances. The owner was not very polite either while on the phone. I wasn't informed of the price increase until two weeks after my payment had been taken. After initially denying me access to services I had already paid for, the owner's "resolution" was to allow me to use the service just one final time on Monday (7/14). I understand that prices can increase, but blindsiding clients and taking their money without proper notice or options is completely unacceptable. After being a loyal client for three years, I unfortunately can no longer recommend this business.

I came in for the first time because I needed a spay tan to prepare for my wedding and beach…read morehoneymoon. I did it early In the week in case I needed to scrub it off. I looked up tip and shaved and exfoliated before arriving and did not put any products on my skin. The girl at the desk was very helpful and explained the differences in the spray tans. With her help I decided to get a tan that shows instantly and added moisturizer. She then walked me to the back and explained the process to me. They have barrier cream to put on hands and feet. I wish I would have used a but more but it was fine. There is a hair net to cover your hair but don't let it sit on your forehead. Last, there are sticky pads for the bottom of your feet. Once you get in you stand as directed and push the button. It's over in a matter of 2 minutes and you step out dry. She was not kidding when she said instant! I was immediately tan and it looked great! There was no orangey tone it was very natural. When I got home my fiancé said I looked thinner but he couldn't figure out why. . Now I feel like I have to come back every month!

Awesome tan everytime! Everyone I know who needs a custom quality tan comes here. Best in Columbus!read more

This place has it all. Beautiful lobby, feet pads, hair ties, hair nets, disposable thongs, barrier…read morecream, a light so your sprayer knows you're ready, fans, etc. After my spray, I enjoyed powder spray used to eliminate stickiness, my nails and palms were wiped and a mitt was used to blend a few areas. The share ideas were "wedding or vacation" while I went with wedding glow I feel like my tan was super dark. Not a complaint just much darker than I was expecting. Cannot imagine what vacation would look like. You get what you pay for!

I used this tanning place for 2 weeks before a trip. Never a wait to tan, and always clean.read more

The Cove was host for my daughter's 11th birthday party and it did not disappoint. The staff was…read morefriendly and accommodating to the group of 6 girls. They made each one feel special individually as well as on the group. The facility was beautiful - clean, relaxing and calming. They are getting ready to expand and it looks to be an amazing addition once completed. Based on our experience, I would highly recommend The Cove. Thanks to Jami and Her staff!!

Amazing place and so glad I found Lida! I met with Lida for a pedicure and from the get go she was…read moreextremely friendly and kind. She didn't rush and paid very close attention to my nails. She listened to any concerns I had for my nails and did an excellent job working on my cuticles and feet. I've tried a couple places around Hilliard in search for a great pedicure and I've finally found it. I was able to book online and I was happy they sent reminders. Lida at The Cove Day Spa is amazing! You will be happy you made an appointment with her.

Great place to go! Some updated equipment and 24 hour access are what sold me. However, would love…read moreit if they turned down the 80's rock so I can actually hear my headphones.

This place is great! Best workout place in all of Ohio!!!! Hands Down, they got free weights,…read moremachines, treadmills you name it. They even got a hot tub! If your ever in Court House make sure you check it out!

Amazing Service! All employees are very nice…read more Clarissa, is Amazing! Her Knowledge about the Spa Services, products and beds are unbeatable. I had the pleasure when I signed up to do so with Maddie. Maddie as well, is also very Knowledgeable about the Spa Service, products and beds. I enjoy the Red Light therapy (who doesn't enjoy skin wellness) and the Bronzing Beds (always new bulbs). Very clean and always A GREAT EXPERIENCE.

Beware this place is run very poorly I went in to tan waiting a half hour to find out that they put…read moresomebody in the bed under my name... how dangerous for that person being they set bed times and strength when you check in..hopefully that person did not burn.. I tried to speak to someone at corporate but they never called me just sent me a letter saying sorry that happened basically get over it because we don't care. And by the way we don't give refunds so I said bye and canceled my account obviously they only care about the money!

Friendly staff looking forward to the remodeling and updating great place.Look forward to going…read moreback.

I love Coastal Tan! I'd never had a tanning membership before and they were very upfront with me…read moreabout pricing. I have a VIP package and pay around $40 a month for unlimited tanning on the level two beds. You also get a discount on their tanning lotions and a $5 any level tan on Monday's if you're a VIP. The employees are always so nice and helpful and my favorite part about coming here is how CLEAN everything is. I very rarely have to wait for a bed to open up and if I do it's usually only a 5-10 minute wait. I've been going here 2-3 times a week since last fall and I've never had a bad experience. Check them out! :)

I can only testify to the mid-level, 15 minute Ergoline membership level…read more I'm usually assigned a different bed each time I go and they are all about the same. I don't think they change out the bulbs very often because there are always several burnt out ones, so you are not getting the full bang for your buck. The beds are in poor condition, sort of banged up, sharp edges, cracked pillows, etc. Conclusion: This place has been "ridden hard and put away wet". I won't be renewing my membership unless they plan a major overhaul.

I really like tab pro because they make every minute count-literally. U pay for minutes and get to…read morepick how many u want so you never have to worry about wasting money or time. I was really happy today BC last time I came my bed started a few minutes earlier than I would have liked and I lost a couple minutes but told the management And he gladly refunded. Also they're doing this new thing called free tab weekends where it's free as Long as u have some minutes on your account. Also note that they have sales with every holiday so only buy locations and minutes then.

Awesome place to tan! I have been tanning for about 10 years, and this place is by far the best. I…read morehave been going here about 6 years now and refuse to go anywhere else. Michelle always has great advice about lotions and actually knows what she is talking about, oppose to other salons that hire on teenagers who have no idea what is going on. On a couple different occasions she has even let me try her own tanning lotion sooo SCORE! I hate nothing more then spending a ton of money on a lotion and then end up getting that after tan smell (burnt.) They always have new bulbs in there beds and post which beds have them so customers are aware. After talking about which bed level was better a two or a three they upgraded me for the day letting me try the higher bed because I liked it so much....needless to say I upgraded as soon as my ten minutes was up.