Caleb made big promises about his work and then spent the last day on the job pretending to finish the masonry work you see in the photos below. He looked me in the face and said that the bricks were coursed straight under the box window. Take a look and see what you think. I had called to reschedule the job due to bad weather and, regrettably, let him talk me out of it, blowing reassurance like so much hot air that he had the equipment and crew to do the work in the freezing rain. I was surprised by the positive reviews, given my own experience, so I dug deeper online (something I should have done earlier in this process...) and found out Caleb previously owned another company with terrible reviews. Custom work in older homes is a rebranding of NWIR construction, which still has a presence) and 2.2 out of 5 rating) on Angi. You've been warned; please be smarter than me. read more