I needed a basement window repaired and I called this company two different times to get a quote. I…read moresent pictures of the window both times. I never heard back from them. Ignoring customers is a terrible way of doing business. I'll never call them again!

Absolutely the best! Honest, reliable, professional, and fast service! So happy that Adam and…read morehelper at Nelson were able to help us with our window that was cracked and our picture window. Just amazing outcomes for our window concerns. Many thank you from our family! We are recommending Nelson to our family, neighbors, friends, and colleagues!

We have worked with JC Lilly a couple of times, with great results each time…read more A few years ago, Jeanie helped up replace every window in our 1893-built coachhouse (each window had slightly different dimensions) with great results and an easy install. They even came back to cover a warrantied crack in a window a year later at no cost to us. More recently, we worked with Justin to replace our front door and open up a transom window above it. They were able to provide exactly the style and color we were looking for and we're do happy with the results. Their price quotes are normally in the middle range, but I will hire them over others because they provide great products and will always follow up with any issues later on.

They were very responsive and when we understood that the work we needed was not the type that JC…read moreLilly covered, they referred us to several other companies that might be able to assist us with what we needed done. The referral was great to work with as well. This says a lot to me about how they run their business overall and I will definitely reach out to them in the future.

Our soffit came loose during the recent strong winds and I was worried that the upcoming rain could…read morecause more damage. I also started noticing birds trying to build a nest in the opening, so I knew I needed to get it fixed quickly. I happened to see General Gutters working on my neighbor's soffit. Their truck was parked outside, so I walked up and asked if they could take a look at mine and give me a quote. I'm so glad I did. Spankie, the owner, was extremely professional and took the time to explain the process to me. The team was fast, efficient, and very professional. They assessed the issue and had my soffit repaired within about an hour. This was my first time using General Gutters and it definitely will not be my last. I truly appreciate the quick response and quality work. Thank you General Gutters for the excellent service.

Gutter Repair-Extremely happy with the service from General Gutters. From the initial estimate…read morewith Tony to the final repair, their communication was excellent. They were upfront about the cost, did not use high-pressure sales tactics, and explained exactly what needed to be fixed. The crew was on time, performed the work and left yard spotless. They sent photos and a video of their work. The job was done very efficiently and looks great. Highly recommend.

Alvano is easy to work with . My kitchen and over the sink windows had some issues , they came back…read moreand made it right . I ordered front / back doors and 9 bedroom windows from them - waiting for install .

Consultant Bryan Witt was very rude and not knowledgeable about the store products. I explained to…read morehim that I was interested in purchasing a front entry door for a three flat building. He informed me that I needed a commercial door, when I asked did he have a display door, I was taken to the back door of their building to view a commercial door. I immediately informed him again, that I was looking for a front entry door. He walked me back to the front and preceded to search for the store catalog. When Bryan found the book he slung it across the table at me. The service was terrible, he repeatedly told me that the door I wanted would cost around $5000 on up. I made him aware that the price didn't matter I was interested in a quality door for my building. The service was just rude and disrespectful. Thanks Bryan for your poor customer service, I will take my business elswhere.

When I first realized i needed to replace our french doors leading out to our backyard I had no…read moreidea how expensive they would be. I had a little bit of sticker shock from the first quote so decided this would be worth getting multiple quotes on. And Home Build was one of them due to their stellar Yelp reviews. I called them and they were able to send Oscar out right away. They told me to save 60 -90 min for the consultation, which seemed like a lot of time considering every other company just needed 5-10 min of my time. However, i was willing to invest the time for the right doors and right price. Oscar and i met for over an hour. He was super friendly and knowledgeable about all my door options. He brought along a presentation (via his ipad), as well as materials so we got it all done within that hour. The other companies took a lot less, but resulted in a few trips to my house and lots of back and forth via email. I honestly probably prefer the latter since less time all at once. In the end I went with a different company due to price, but thought this company offered a good product at competitive pricing so would be worth looking into them.

Everything was great. I tried getting a quote from Anderson and they didn't show, Next was twice…read morethe price, and Home Build was professional and everything was great.

These guys are amazing. Reliable. Fast. Friendly. Dependable. Knowledgeable. …read more I would recommend them to anyone. AZ

It was bit frustrating to work with this company. I would not recommend them if you're doing a…read moresmall job. I just needed to replace one window and their price range was in the middle from 4 different quotes so not expensive but not cheap either. The guy promised to do it in 2-3 weeks time but ended up over 5 weeks time. I had to keep texting them to get any info about when they would come. The actual guys who replaced it were wonderful people.

Stay away from this company! Very bad experience! The representative came in to give an estimate on…read morea kitchen remodeling job, and promised to contact us a few days later. That did not happen. We called their office again and again, and they kept giving us the runaround, only to be told about two weeks later that they would not do the job. Very inconsiderate and unprofessional. Look elsewhere!!! Chicago, IL

Really unimpressed with the results of my vanity replacement and overall professionalism of this…read morecompany. They left us a big hole in the wall that they didn't offer to patch up, the second drawer didn't fit because of valve in the way and was told they would make it fit but it would be another hour of labor for something that would have taken them 10 minutes. Ended up having to spend an extra $150 bucks on the spot because of parts they didn't have available when they had already pulled my vanity out so I didn't really have a choice. Also a bit disrespectful to my wife as well for no reason. Only reason they get two stars is because I live in an older building and certain parts are expected to not work or break on replacement.

My last review was for roof replacement. This time it is for soffit and fascia, then gutters... all…read moreseparate teams. They were amazing again. Excellent workmanship and work ethics. This company has excellent employees who work well together and get the job done! The difference between this company and others is that they don't sub the installation out! The supervisor Dan was on all 3 jobs and was awesome in communications. Thank you all!!!!

I had an appointment for a roof inspection. The technician never showed. I called to see what…read morehappened and he insisted that he called and text me several times the day of the inspection. I had one text from the day before the inspection and nothing the day of. I even received an introduction email explaining who the technician is and then was treated like garbage. Very poor customer service. Don't waste your time.

Excel did an excellent job with our master bath shower remodel! Alex was very helpful in picking…read moreout the necessities to make our shower complete. Thank you again for doing a wonderful job! JoAnn and Mike Kraft Frankfort, IL

Very happy with the service today to address some minor issues I was having with windows I had…read moreinstalled in 2022. Jason was friendly, respectful, courteous and professional. He made sure my concerns were addressed. Thank you for the time you took.