Last Wednesday, we had the pleasure of working with Sir Grout, and I cannot say enough good things…read moreabout their service. Their technician, Joe, arrived right on time to perform a deep restoration clean on our master bedroom walk in shower before we moved out of our rental home. Although the shower wasn't in bad shape, we wanted to leave it spotless for the homeowners who were moving back in. From the moment Joe arrived, his professionalism and demeanor stood out. He was punctual, friendly, and incredibly knowledgeable, taking the time to explain every step of the process before getting started. He then spent over three and a half hours meticulously cleaning, restoring, and sealing every surface, grout lines, tiles, and all. When he finished, we were absolutely stunned. The shower looked brand new, as if it had never been used before. The tiles gleamed, the grout lines were crisp and bright, and the entire space felt fresh and renewed. It was truly remarkable workmanship. I completely regret not taking before and after photos, as we were in the middle of moving out and didn't think to do it, but honestly, no written review could ever do Joe's work true justice. The transformation was that impressive. Overall, we couldn't be more satisfied with the experience. Joe's dedication, skill, and attention to detail reflect the exceptional quality that defines Sir Grout. We will absolutely use them again and would highly recommend Sir Grout to anyone looking for top tier tile and grout restoration services. Manny and Angela, Brentwood, TN

Our granite countertop got a chip on one of the edges and Sir Grout was able to repair it quickly…read moreand easily; they did a great job polishing it after the repair and it looks brand new. Joe did a great job and was very personable as well. Communications were also great with the company and we'll definitely be return customers anytime we have an issue they can fix.

They did a refinish and it turned out amazing. It has been years and the floor is still holding up…read moregreat.

They did a beautiful job installing our hardwood floors. Good communication, fair price . Very…read moreprofessional. Kept disruption to a minimum and pleasant to work with. They were recommended by our interior designer and did not disappoint. Highly recommended.

Worse contractors in middle TN. They do poor work and are petty when asked to do something…read moreproperly. Cancel the work if you find out someone has contracted them. They work with Lowe's- don't go through Lowe's for home services. They whine and gripe and left an art model hand with the middle finger up after having to come back to do a painting job correctly.

Called late last night because of a bathroom leak. The owner and one of the crew members were at my…read morehouse first thing the next morning to fix the leak. They even took extra initiative to fix an issue that wasn't related to the initial problem. I appreciate the thoroughness and professionalism. I will definitely be using and recommending this company in the future.

Zack and Hunter just left after cleaning my 1 bedroom apartment. They did an absolutely fantastic…read morejob and were super personable with this old lady (72). I would highly recommend this service, I have lived here for 8 years and the carpets look and smell better than new! Janet J

They saved my skin. I needed a last minute cleaning and they came the next morning. Zach cleaned my…read morecarpets so well. He was able to remove some hard stains I didn't think would come clean. He did a great job and was super friendly and answered all my questions. Would definitely use them again and recommend them especially Zach.

Had Lee Company install a smart thermostat for us, based on recommendations from others in the…read moreneighborhood. When I had a few questions before scheduling, the dispatcher/scheduler offered to get a tech on the phone for me to talk with. When one wasn't immediately available, said she'd call me back when a tech could talk, and they actually did call back timely. The tech offered clear helpful advice. Scheduled service, and tech showed up at the arranged time. Friendly, very knowledgeable, did an excellent job. He even made sure the site was completely cleaned up before finishing. No surprises, the price was as quoted, and the work was exactly as expected. Would not hesitate to recommend, and will certainly be calling them again.

Lee Company advertises "straightforward pricing" and "no surprise fees," which implies customers…read moreshould receive clear, upfront estimates. When a long‑time customer only learns about a substantial diagnostic fee after the technician arrives, that's a breakdown in communication and not consistent with those promises. It's reasonable to expect to be told the full structure (dispatch + diagnostic + separate repair quote) during scheduling so you can make an informed decision. I usually don't write reviews, but I am compelled to write this review today. I had a scheduled appointment for somebody to take a look at my home regarding electrical switches that were no longer working. The technician did show up, and I acknowledged the $79 dispatch fee. He came in and took a few pictures and then came back to me and told me I needed to pay an additional $255 for him to be able to find out what's wrong. This approach seems so absurd and ridiculous. Lee Company has never done so in all seven years that I've used them. This is the first time, and I'm very disappointed. They could've been much better in their approach. This gimmick here allows them to pad their wallets with both $79 and $255 all at once. What doesn't make sense is that after charging me this amount they would then tell me what it would cost to repair it. What if they tell me that the cost to repair it is $1000? So now I'm out $255 plus $79 if I choose not to proceed. Instead of utilizing these gimmicks, would it not just make sense for them to simply tell people when they're making the appointments that it's not just a $79 fee for dispatch, it's $79 plus $255 for them to actually look at what's going on? It is just sad and disappointing. I think you all should know before you call Lee Company for any work that this is what they are now doing. When I told the technician that I was going to write this review, he said he would just not even charge me the $79, which I don't really care about. I'm happy to pay this stupid $79, but I am so disappointed because it's a waste of my time. They could do better than that.

Sammy did an amazing job. Her attention to detail is unparalleled. Highly recommended!read more

They were nice and easy to work with. The price was a little much for fixing a crack in a tub and…read morewhen call the second time they suggested to spend even more and the issue is still not resolved.

Wade Duggin from ServPro just left our house to look at some moisture concerns we had in our master…read moreshower, he was the most genuine and nicest guy you will ever meet! I would highly recommend Wade! Thank you ServPro for hiring such a wonderful employee!

After a candle burned all day and covered my home in soot, I immediately called ServPro. I was…read morestill in shock and panic when I made the call. The lady on the line was very nice and calming. Within one hour two men showed up with air purifiers to clean our home air (we have children and pets). The next day, 10-12 people came in from ServPro and cleaned every inch of our home. The staff was prompt, friendly, calming, punctual and very professional. I will refer them to everyone who may need them. Excellent company. Excellent service. Thank you ServPro!

We are very pleased with the results of our master bathroom remodel. Matt and Noah were…read moreaccommodating to any changes we presented along the way. They returned our calls and messages promptly. All of the workers who touched this project were polite and professional.

From the owner: We are a locally, family-owned and operated business that offers a unique experience from start to…read morefinish. We love what we do and helping others achieve their dreams. Building is in our blood.

Ronnie and his crew did a great job! Easy to communicate with and super responsive. Highly…read morerecommend!

Ronnie is amazing. Ronnie has serviced our business for many years and they're on time, affordable…read moreand have never failed to get the job done. It's priceless when you find someone that truly cares and stands by the their services. Call Plumbing Unlimited for ALL of your plumbing needs.

Avoid this company. They charged my tenant close to $500 for a 30-minute job to unclog a drain. I…read morehad a similar job done by Drain Doctor for $150. Unfortunately, my tenant was a young college student and wasn't aware so he did authorized them do to the job without first seeking approval from me. But this company clearly took advantage of this situation.

If you have any plumbing issues and are looking for a company to help out, you have found the right…read moreone. It's refreshing to work with a company who cares, communicates well, does awesome work and is affordable. Sean O. came out to bid a project of blowing out and scoping our downspouts for our gutters. Long story short our builder did a terrible job and our drainage needed to be completely redone. Sean and his team were great to with from start to finish. After evaluating what needed to be done, he gave me a bid right there with options and suggestions to get the project done and I scheduled at the same time. They were back in two days to get the job going. His team evaluated, bid and COMPLETED the job before I got one of the other bids from a company in town. Sean showed me progress pictures and videos along the way. If I had a question or thought on what was going on he took the time out to review it and made sure I completely understood. I would highly recommend Sean and Plumbing Solutions for any plumbing or water related problem.