Seth was extremely attentive to my requirements (mattress type and price range) and created a…read morewelcoming environment. As other patrons have noted in their feedback, you feel like part of the family and receive excellent care from the moment you enter the store until the mattress is delivered. I will certainly suggest this store to my friends and relatives.

This is my fourth purchase this year, with one for our bedroom, one for our daughter, and one for…read moremy sister. I decided to buy one for my mom, and Lynnet was aware of my tight budget, offering me a discount on a mattress I was keen on. I felt completely at ease and felt like she truly understood my needs. A big thank you to Lynnet!

Just purchased a Stearns & Foster from The Sleep Station yesterday and it was delivered today!…read moreTypically they do same day delivery but we preferred having it delivered the following day! There are many great things I want to note about this company and this location: 1. Free delivery and same day delivery 2. Great customer service! I didn't feel like I was being followed by a sales associate while I was awkwardly laying on various beds! 3. We told them what we were interested in and they immediately showed us 3 options and they all had great deals! 4. Once the bed was delivered they were extremely nice, clean, and efficient! Overall I had a great experience with these guys and we will continue purchasing through them!

Wanted to support a local business when purchasing my son a new bed. Went there this morning and…read morehad an awesome experience. We explained our budget and had some great options without someone trying to upsale us on more than we needed. We were in and out in 15 or 20 minutes and they had our new bed delivered in just a couple of hours. Fantastic service and selection. Will use again for our next purchases.

Went into this establishment and within 15 minutes purchased a mattress from Mike who was straight…read moreto the point. I am a straight to the point person and I appreciated how straight to the point Mike was in selling me a mattress. Not like Mattress Firm that wanted to sell me a mattress for 3k with diamonds in it , Mike sold me a mattress and delivered it on the same day for a small fraction of what Mattress Firm would have come out too. Who needs diamonds in their mattresses? LOL. Check out Mike's shop if you need a mattress!

Wonderful experience. Mike is an incredible guy and helped me pick the mattress I want within 10…read moreminutes for super cheap and helped me carry it to my truck. Amazing quality as well!!!

Bought a full & 2 twin mattresses for a bunkbed we just purchased. Johnathan was very…read moreknowledgeable, not pushy but made suggestions on what he thought would be best. I went to other places & no one else was as respectful & helpful as he was. We will definitely return for our other mattress needs.

Took my Mother In-Law, on Mothers Day to pick out a new mattress for her single bed. I Met Denise,…read moreand what can I say, she was great. Help my mother in-law find exactly what she was looking for. Thanks Denise!!!!

Despite being a bit hard to find the owner Anthony, I bought a really nice mattress (floor model)…read moreat a good price. My problem was I had to wait for delivery, as I work out of town for weeks at a time. They actually held my purchase until I was ready for delivery! So when it was delivered, these two very young men called me ahead of time, knocked on my door, moved a small table and lamp out of their way and helped me remove the bed skirt still attached to the box! Then after the removed the old stuff, I asked for time to vacuum under the bed and when I finished, one of them grabbed the vac and moved it out for me! Then after bring in the new box, they helped me put the bed skirt back on, then brought in the mattress and put it in place. I know I am a little old lady, but it is so refreshing to see young men this helpful and kind! They even asked for a hug before leaving! So, Anthony and Vicky, you have a couple of gems there!

Amazing customer service, great selection of inventory (beds and pillows!) and a fair & competitive…read morepricing - We highly recommend going to see Anthony & letting him take care of your mattress needs! I was having a lot of neck pain & the pillow he recommended has helped me tremendously! He is very personable; his delivery crew were great & efficient & it's so much better to buy local! Thanks Anthony!!

You get what you pay for and more. Very nice mattress and very comfortable. If you want a good…read morenight sleep then this is the place to go. Prices are very reasonable.

Have made several purchases here and have been satisfied with my experience. The staff are always…read morecourteous and knowledgeable about the types of mattresses I've been interested in purchasing.

The service and selection offerings were awesome! I love the individual care provided and the…read morelevel of education given based on my needs and preferences. The price offerings were also great and I love how everything was explained.

My friends love them but my family is 0 for 2. I went in at least 3 times trying to make sure I was…read moregetting the right mattress. My number 1 priority was I didn't want to end up sleeping in a bowl. A year later here I am sleeping in a bowl on top of some folded sheets to help fill the dip. My daughter went yesterday after I warned her of my experience. She told the salesman she wanted to see hybrids and cool tops. He showed her the cheapest mattress in the store with the comment of you can't afford it we can finance. What a condescending attitude. She did say she loved the service from Mattress Firm!

I was in need of a mattress due to back pain. I walked in to factory mattress and cleo and John…read morewere really helpful at directing me to the right mattress. I would recommend factory mattress to everyone. Thank you guys from Roger

A little background: We had a budget with a new baby on the way and not sure of the true progress…read moreof our profession ( me, a teacher, my fiancé, a truck driver), we tried to be extra frugal by opting for pick up instead of delivery. If I could give this location a million stars it would be worth the effort to tap each and every star! To switch gears, I am an introvert and I don't like small talk- I just like to get in, and get out:) Our first day of shopping here was not expected at all! I have been to many mattress stores in the past and all of them always try to get me to buy something I have no need for. As soon as we walked in Saturday I described to Kevin exactly what we were looking for, our budget, and that was it! Meanwhile, Kevin was knowledgeable about the financing options and true to his word. He was very optimistic and quite analytic. He directed us to the mattress that fit our interest and I applied for Snap financing. The second time we visited Kevin he was so polite, hospitable, and did not try to sell me anything extra. We sat down, he retrieved my information, and we were able to pick our mattress up that Tuesday. Kevin was extremely generous to us to the highest degree and showed empathy towards our needs. The best experience in any store IN GENERAL-I have ever encountered. I recommend this place to someone who is seriously looking for a honest-family man who is solely looking to preserve the well-being and emotional/physical state of humanity. I will be coming back here for pillows!

We highly recommend Quality Sleep Shop! Starting at the top with Cory's kind and considerate…read moreattitude and Robin on the sales floor thorough knowledge to the help of Evan and Mason to load our new mattress into our truck, we couldn't be happier. We feel they are totally transparent and refreshingly honest. This store has a wide variety of quality products on their showroom floor.

Just can't say enough about the service we got working with Quality Sleep Shops of Conroe. From the…read moremoment we walked in and Travis greeted us until we left after a purchase of a mattress and box spring he couldn't do enough for us without any sales pressure at all. Then the delivery was also great and quick with two young men that again could not be more pleasant. There was a slight tear in the material of the box spring that they brought my attention to and said a new one was already on order and as soon as one came in ours would be replaced. The next day it was. I recommend you stop in and talk with Quality Sleep Shops and forget about those big stores.