the gentleman who helped me was edward he was very helpful w good customer service!!!!

After some hiccups with pick up times being not being defined well and a bit of a hard time getting in touch with someone, I picked up my items today. The staff was very helpful, kind and made sure I had everything I purchased. I am pleased with what I bought and would buy from them again. read more

if I could rate this place zero, I would do it. I should have read the reviews on yelp & I would have saved some money. please don't buy from this place. They crooked. Most of the items don't work or are broken. read more

avoid like the plague. hidden fees and everything I purchased was broken. I admit it was my fault for not reading the lengthy small print. but I have been auctioning for over a decade,and never was i charged $2.50 for on every item I purchased for a dollar or two. my total was $500 for a truckload of crap and spent over 3 hours waiting as they dug through bin boxes and searching for my items a couple days after auction. on the bright side the employee who helped me was nice and seemed overwhelmed. read more

Everything my husband bought was broken. Plus with all the hidden fees they charge, expect to double what the price of your winning bid.

Would give zero stars if I had the option. The incompetent employees at this auction gave my item to the wrong person. They offered to give me an item that was worth about half the price of what I paid for mine. This fool Junior, who claimed to be the manager, did absolutely bothing to remedy the situation other than the bare minimum, which was reimbursing my original payment. I do not recommend doing business with these clowns. read more

Avoid this business! My family and I have been customers here for several years and I have always been aware that the owners don't care about customer service; but the guys who work there do seem to care and that helped. That being said, I thought I knew what to expect from them, though lots of people have shared with me bad experiences. Last week, I purchased 34 (relatively small) items from their auction and got a big surprise with an unexpected $68 charge on my bill because the owners had decided to add a $2 "lot fee" to each item won (on top of the 18% buyers premium). No advance notice, no sign posted at their location, no note on the cover page of their auction site, no email letting customer know....they just did it without my knowledge. A paint brush I'd won with a $2.50 bid now cost me almost $5.00 - $2.50 (bid) + $2.00 (lot fee) + .45 (18% buyers premium). And I had 34 items with much the same problem. If I'd won 3-4 larger items, I wouldn't really have noticed it but when the price nearly doubles on 34 items...that's a problem. When I complained about this unexpected charge, I was told "it's something the owners added and it's on the website" which I initially denied but finally found buried four pages into their "terms and conditions page". So while they had followed the letter of the law on notification to customers, they certainly didn't follow the intent of the law. Shame on them for caring so little about their customers. As I've said, I knew they didn't care about good customer service but this was more than a little shady. I'm sad that I can never buy from them again because it was fun for me and helped keep costs down for MY businesses but I just can't reward this horrible behavior and I encourage others to be VERY careful or just stay away. The risk isn't worth the savings. read more

Custom Auction Service - Auction Houses Near Me - Visalia, California

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Since this auction house had a revamp about 4 months ago the greedy jerks changed the bidding increments from starting at $1.00 to a ridiculous $2.50. Some of these items came from the dollar stores so we knew they weren't worth more than $1.00. Now they have added a $2.00 lot fee on top of the 18% buyers premium which makes the $1.00 item now $4.50. They added the $2.00 lot fee without notifying anyone, not even their own employees. This new ripoff cost me $16.00 extra for 8 items. I've been a customer for over 10 years and I will no longer do business with these crooks. read more

Whatever you do please read all the rules for signing up for their auctions look at rule 7 which talks about their percentage which is very high at 18% which I was aware of but was not aware of and never ever heard of it is a 2$ charge for every item, I have been doing auctions for over 20 years 5 years in the Tulare county area I bought 68 items their total premium for my $475.00 cost me $211.00 that is a little over 44% premium no auction is worth that type of premium, I am on the hook for over $700.00 good expensive lesson if I were you run when you hear their name. This is my first venture with hibid.com all the others were normal and fair these people are associated with them but it is their rules not hibid.com. read more

Excellent staff. Junior is always helpful.. Love that auction is online now. Easy to use and easy pick up.

RIP OFF!! CON ARTISTS!!! My mother in law was selling some pretty expensive antique furniture. The couch combo cost $3500 originally, and a hutch that was $1800. She was hoping she could salvage $1500-2k out of it, they were in FLAWLESS condition. Russell picked up the items and said that they were in great condition and their antiques did really well. So we let them take the furniture thinking that it was a great deal... WE WERE WRONG! They sold EVERYTHING for $290.00.. Their excuse is "we are a no reserve auction and we start the bidding at what we think they would sell for".... Great! We basically GAVE AWAY antique furniture to people who said they were experts.... Experts in stealing people's money that is. STAY AWAY! YOU WILL REGRET EVER COMING HERE!!! read more

If you're ever in the market for new tools, appliances, or maybe some furniture, this is a one stop shopping experience. You can preview ahead of time because most things are sold "as is. " Just last week I bought a vintage set of mohagany knives from Cutco, 8 pieces for $80. Yeah, they are really dull but Cutco will sharpen them for free so it's a win, win deal for me. And to make the experience even better, Jeff the owner is kinda funny and Rosco is awesome! Check it out.... read more

My mother is downsizing and has an excess of furniture many of them high quality antiques. I contacted custom auction services and was quoted a price of 30% to sell her items or if they picked them up it would be 35%. When I was ready to have them pick up the items I called and they said they had decided they would not come to our location because it is almost an hour away. I asked when I could bring them in and they said they accepted items on Wednesdays and Thursdays. I rented a U-Haul trailer drove 100 miles to my mothers house and loaded everything, delivering it to them on Thursday. When I arrived I was informed they weren't accepting anything because they were too full. Now I have a rented trailer full of items. I took everything to my house and I am consigning them. I will never do business with this company in the future. As a side note the items they had on location that I could see looked like junk to me and I was questioning if they were the place I wanted to have sell her nice furniture anyway. You may want to do some research if you decide to use them for anything nice. read more