First impressions matter and Troy Accounting failed miserably. I called to request a consultation…read moreto open a business, arrange for ongoing bookkeeping and payroll with Troy. I was going to order a whole array of services. However, the ladies on the answering service somehow failed to secure my appointment. Even after I called twice, and two different people got my information into the system, I never received an email confirmation. When I called for the third time, I was told just to call in at the time of my appointment that someone would be ready to help even if I didn't receive the email confirmation. Of course, that was the wrong information. I called at my confirmed time and got a "let me see if someone is available". I moved meetings around to be available for this call and I was baffled by the lack of respect. The ladies were very polite and helpful, but something is broken with their reservation system or Troy just doesn't care that much. I would skip this one.

We have just used their services for filing our 2020 Income Taxes. We had an unusual tax year with…read morethe sale of a vacation property in Canada. These professionals knew how to handle our concerns. Good work at a fair price.

Outstanding service every year. Online document submission is super convenient and confidential…read more Great experience!

Kelly did my taxes this year - She is amazing and her knowledge got me back a nice refund that my…read moreprevious two tax preparers failed to do. Thank you!

Awesome service, value, and personable. I even got there late, I recommend him to everyone!! Thank…read moreyou

Al seemed wonderful the first year getting me in quickly and getting my taxes for me and my…read morebusiness done. He had great plans to implement the next year. Unfortunately the following year he did not do what he had discussed with me and told me the plan was. But he was happy to take my money. This has ended up costing me tens of thousands of dollars. Do not go to him!

Best tax business, been coming here for the past 5 years never had a any problem. Very professional…read moreand knowledgeable about taxes and other things as well

Jenni has been doing my taxes for 3yrs now. She helps me with my personal and business taxes. She's…read morethe best and will get you a nice sized refund!

Unprofessional team, no good customer services I actually…read moredon't know why they are still a company or corporation. Because with these last two years have been the same unprofessional results. I hope and pray you guys treat your customers different next time.

Without question the most responsive, the most caring the most kind and the most understanding…read moreinsurance and tax professionals. The owner is an exceptional individual. The insurance and tax professionals on staff will take care of you like you're family. There are very few businesses left that operate like GN does. Thank you for always taking great care of me even in times of great stress when I wasn't at my best.

i called several CPA offices, and Neville from Great Northern Tax was the first one to respond back…read moreimmediately. He was very knowledgeable and helpful in helping us find a better solution to our unique situation. We will be recommending him to our family and friends for any tax needs. Thank you Neville.

Gail Kaban received a $700.00 deposit October 2017 and work began supposedly. In December 2017 I…read morebegan calling the company, I called, emailed spoke with reception and Gail Kaban would not return any calls, up until May 2018 when I sought the items back to work with a professional in filing corporate returns and GST , for which she was paid. I was able, after some series negotiation to pick up my documents, had a CGA prepare work for CRA. His experience was the same no returned calls, no returned emails. Gail Kaban retained the deposit of $700.00 on a quote of $595.00 never performed the work and then enlisted Jason Peszko, a lawyer to deal with further. The lawyer then presented further billing, and suggested that the account was "dormant".

Gerry was recommended to me many years ago from a friend. I have now been a client of his for 5…read moreyears. He has been wonderful, I have recommended friends and family his way. He has always answered all my tax questions and done an excellent job with tax preperation. Highly recommended.

Excellent, professional and quality service. The preparer is definitely looking for the customers…read moreadvantage in the tax profess.

Amazing service, reliable, trustworthy and completely satisfied! Chervelle is knowledgeable about…read moretax law, and is patient. She guides you through everything you need to know.