We stayed at SookePoint Ocean Cottages for 4 nights. The ocean views are truly stunning - but…read morethat's where the positives end. Please don't be misled by the words "luxury" and "resort" in the property's name. It is neither luxurious nor resort like.
CONSTRUCTION:
The property currently feels like an active jobsite. I'm a construction project manager and spend my days on jobsites, so I'm not sensitive to construction - but this site is managed poorly for a hospitality environment. Guests walk and drive through dirt, dust, equipment, and partially fenced areas, and the "reception" is a small, dirty jobsite trailer. Noise wasn't a problem, but the overall environment was not guest ready.
CHECK-IN:
Check in is limited to a single one-hour window (4-5pm), which created a long line in a cramped trailer with no privacy. The staff member was kind, but the process was uncomfortable and inefficient.
UNIT CONDITION (46A):
As you read other reviews, please note that some units are new, and some are 10 - 12 years old. We were in an old "ocean view" unit, which was worn and overdue for a refresh: stained and worn carpet, damaged and stained furniture, loose trim, missing shower caulking, a soft shower pan, nonfunctional lamps, a fireplace missing its glass cover, and sliding doors that were broken or extremely difficult to operate. Windows also needed cleaning - and when you're there for the view but have to look through dirty glass, it defeats the purpose.
PROVISIONS:
Supplies were minimal. Only one dishwasher pod was provided for a four-night stay (even though we are required to run the dishwasher upon leaving), and towel quantities were extremely limited. For two people, we received: two bath towels, one hand towel, one washcloth, one kitchen towel, and one kitchen washrag. We had to wash towels mid stay. Additionally, guests are asked to take out their own trash, which is not typical of a property described as a "luxury resort."
LOCATION:
SookePoint Cottages are at least a 30-minute drive from Sooke along a narrow, winding road. This makes every outing time consuming. The location is inconvenient unless you plan to stay onsite most of the time. Once you leave for the day, you're unlikely to return for lunch or a break and then head out again. Sooke and the surrounding area are beautiful - do yourself a favor and stay in Sooke proper, not out in East Sooke.
UNEXPECTED CHARGE:
After checkout, I received a charge for a "steak knife," which we did not use or remove. I contacted the resort directly and was told that we had broken the knife. This was an unpleasant final impression.