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    Ask the Community - Curves

    Planet Fitness

    Planet Fitness

    2.9
    (52 reviews)
    3.2 mi

    I haven't seen this many changes in a location before. I work contract to contract and am typically…read morein a city for about 3M just as I was here. When I arrived the staff was friendly and helpful. Halfway through the assistant manager, Ryan, left. In my last 2 weeks, the manager, C (yes that is his name), transferred to another location. I had found him to be quick to smile and when a situation arose, he quickly handled it in a way that all parties walked away feeling like they won and the issue was resolved. Alyssa "took over" (her wording) and it was very clear that she doesn't like people and is annoyed when she is asked to do anything (like checking people in or setting people up with any of the equipment in the spa area). All the staff seemed to leave when C did as well. The showers sadly have rainfall showerheads making it hard to wash one's hair or shave legs so people only seem to use the last shower with the detachable showerhead. I like how the lockers have locks built into them. But the benches are right in front of the lockers which is good in theory but in application, means having to move one's stuff when some needs to access their locker. They have a Total Body Enhancement Machine and they have Hydromassage Beds and Loungers. I don't use the tanning equipment so not sure what the set up is there.

    I LOVE Champaign Planet Fitness. The place is spotless and there is plenty of equipment that is all…read morewell maintained. Special shout out to Suzanne who is super friendly, professional and always ready to help with a smile. HIGHLY RECOMMEND.

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    Planet Fitness
    Planet Fitness
    Planet Fitness

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    Crunch Fitness

    Crunch Fitness

    1.2
    (5 reviews)
    47.3 mi

    I had a disappointing experience with Crunch Fitness in Bloomington, IL. When I joined, I was told…read moreI would be shown how to properly use the equipment, but that never happened. Instead, most of the time was focused on pressure to purchase personal training sessions. I also experienced an issue with billing after my bank card was compromised and replaced around my billing cycle. The follow-up phone call I received regarding the missed payment felt rude and unprofessional in tone. When I later attempted to cancel my membership, I was informed that an additional month of payment was still required, which was frustrating given the situation. Overall, I found the staff to be generally dismissive and the overall experience did not meet expectations. Based on my experience, I would not recommend this gym.

    I want to preface this by saying I only write reviews if places are genuinely horrible enough to…read moreearn them. This Crunch Fitness is has 100% earned every 1 start review it has. I was a member at this Crunch for almost a year before I had to cancel my membership due to moving across the country to an apartment complex with a gym. First, they tried to convince me to keep it and switch to a different Crunch gym, but when I explained I didn't need a membership, they had me fill out the cancellation forms. However, they never actually cancelled my membership. When I saw the charges on my card the next month, I reached out to them and provided documentation of my cancellation so they would cancel it. They said they would take care of it. They didn't. The next month, I reached out to my bank to block my card and file a dispute for the extra two extra months of charges. I told Crunch and told them I was still being charged. They still didn't cancel. Fast forward FOUR MONTHS, and I'm getting texts, calls, emails, and voicemails from Crunch every single week harassing me to pay my invoice despite me cancelling my membership and not stepping foot in any Crunch gym since June. Today I spoke to a kind woman on the phone that finally admit they never actually cancelled the membership, and that if I tried to cancel it on the app the GM would take care of it. However, the GM has proven to be largely useless as he is completely unresponsive despite saying he would take care of things in July, August, and September. There are a ton of gyms in the BloNo area. The only thing special about this one is that they scam their customers and seem to have an abundance of incompetent employees. Go literally anywhere else.

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    Proof of cancellation from JUNE
    Proof of cancellation from JUNE
    The message when I tried to cancel

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    The message when I tried to cancel
    Refinery

    Refinery

    3.9
    (27 reviews)
    2.5 mi

    The correct corporate information for this place (from Illinois Secretary of State website) is:…read moreERWIN'S GYM, BALLROOM & BANQUET CENTER, INC., 2302 W JOHN ST CHAMPAIGN IL 61821-6835. To get a sense of what Refinery is like, check out reviews for his apartment company: https://www.yelp.com/biz/campus-property-management-champaign-9?osq=cpm+apartments&override_cta=Request+information I called 4/16 and spoke to Bailey. I was interested in student plan $40 initiation fee, $35/mo. I visited 4/17 and dealt with the woman at the counter. I repeatedly told her that I wanted the $40/$35 student plan. She handed me a contract for a 12 month plan, which I did not want. After going in circles with her for a bit of time, she took my credit card and fiddled with her computer. Then she handed me paperwork showing completely incorrect charges. I asked her to reverse them and fix the problem. Eventually, she gave up and got her manager, Tony, involved. Tony worked on the computer for a bit and at one point, I had several pending $64 charges on my card. Then he seemed to have the problem under control and he charged my card $40 and $18.72. Since $18.72 is more than 1/2 of $35, that charge didn't make any sense for half a month. I called Tony on 4/17 and told him that I had several authorizations on my card still. I asked if we could just forget it all and cancel the membership and refund everything, including the $40 and $18.72. He said no problem, and I emailed him a copy of the credit card bill showing the current state of it. On 4/18, two charges moved from authorization to posted - $40 and $18.72. I emailed a copy of the statement to Tony and requested that he refund the charges, as we had both agreed. It's now nearly two weeks later and I still have charges on my card. I have filed complaints with BBB and Illinois Attorney General. If they don't come to their senses soon, I'll file a lawsuit in small claims court. Having all these authorizations on my card made it impossible for me to shop for groceries for three days. I wish businesses were much more careful with charges that they post to customer cards. Accidental charges aren't just frustrating to see and resolve, they can have unanticipated consequences for cardholders. For more information on management personnel and their names, check the BBB listing for Refinery. DO NOT PATRONIZE THIS GYM UNDER ANY CIRCUMSTANCE

    Most negative part is the cancellation policy. My wife cancels a few days into the current month…read moreand she owes for that month (which is fine), but for the next month too? Not cool (this after cancelling all Zumba classes with little to no notice). When I handed in my form to cancel at the beginning of 2020, we were still charged for months afterwards. They eventually honored it, but only after having to get on them numerous times. Equipment selection is good, but definitely dated (Mandelbaum from Seinfeld would feel at home). The classes are not given in dedicated rooms, but instead are given upstairs in an area that is alternatively used for events like weddings. It's a little odd. They started getting cheap by not turning on the AC for the wife's zumba class (claiming the AC was broken). I hate franchised gyms like Planet Fitness, so this placed looked promising in comparison. Ultimately, it disappointed.

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    Spinning Class
    Spinning Class
    BodyFlow
    BodyFlow
    Weight Room

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    Weight Room
    The Champaign Fitness Center

    The Champaign Fitness Center

    3.2
    (9 reviews)
    2.3 mi

    I joined this gym because it offered fitness classes and is very close to my house. The cycling…read moreclass I liked and was the only one that started on time, my work schedule changes so I can't go to that one anymore. The other classes start at least 10 mins late, which I sorta got used to and stopped coming early but you never really know when they'll start. The barre class (half the reason I joined was because I love barre and it was at a good time) I had to give up on a couple months in cause every week the teacher saunters in anywhere from 10 to 25 mins late yawning and scratching her butt, doesn't have any explaination or even acknowledgment that she's very late. I asked front desk about that and they said it's cause she has to get her kids to school. Should they maybe change class start time then? The equipment here is pretty old. It's fine if you're joining to lift weights, and kinda nice for that as the gyms never crowded. I woulnt recommend if cardio's your thing, there's no stair machine and the elipticals are as good as unusable, they screech with each step.

    I was a member for almost 3 years…read more 1. The price is expensive for a gym. I recall it that if you signed up for a year membership and chose auto deduct from a bank account, it was $42-$43/month. If you did month to month, it was around $51/month. A big reason why I left was the price. Yes, that price does include all the classes, which they offer a lot (Yoga, Cycling, etc...), but it still wasn't worth it. 2. The staff was really nice BUT for some odd reason, whether it is a manager's decision or not, they use ROOMBA Vacuums. Clever way to clean but when you start getting into your workout, you will be surprised at how many times that little ROOMBA keeps tapping your foot or runs into your equipment. It is very annoying, thats a petty complaint nonetheless. Ive heard rumors about the manager and I've tried to stay away from him as much as possible because he seems untrustworthy and cares more about the dollar than the people. 3. They had a lot of equipment, so whatever type of gym rat you were, beginner to expert, you could find something. However, when they first moved into the new building by the Round Barn by Mattis, they had all the machines in that first area right by the desk. It opened up for more cardio space and more space for other benches and so forth. For some reason, they decided to move all of that around and make that entire area a section called the GRID. It is supposed to be an High Intense Workout similar to a Cross Fit type. Problem is, I went to the gym a lot, 4-5 times a week and saw nobody doing the Grid (unless they worked there). You had to pay another stupid hefty fee to have a session in the Grid. A complete waste of space and could be utilized more efficiently. 4. The Locker Rooms are so small. Such a downgrade from the facility on Galen Ave. Such a dissapointment, 2 showers, 2 stalls, and literally a 7X10 sq ft room with 2 benches for changing. As Game of Thrones would say, "Shame, Shame, Shame." 5. Cancellation was easy, walked up to an associate, said I want to cancel, filled the paperwork out, and I returned my key fob. Simple, no hassle. You get what you pay for with this gym. Quality equipment and plenty of it with tons of classes and floor space to have them. But I can go to planet fitness for $10/month and get the same workout and save $300 and not deal with any of what was mentioned above.

    Photos
    Ryan Jones Head of Strength & Conditioning, Membership, and NSCA Certified Personal Trainer
    Ryan Jones Head of Strength & Conditioning, Membership, and NSCA Certified Personal Trainer
    Alicia Covello - NSCA Certified Personal Trainer
    Alicia Covello - NSCA Certified Personal Trainer
    Phillip Goode - ASEP Certified Personal Trainer and Certified Running Coach

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    Phillip Goode - ASEP Certified Personal Trainer and Certified Running Coach

    Curves - healthtrainers - Updated June 2026

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