Review is not about the pool service. Pool service was great. They then transferred my pool service…read moreto Pool Troopers without telling me. I WOULD NOT have signed with Clearwater Pool to have them transfer me to Pool Troopers. Pool Troopers lasted 4 months and my pool was yellow, ruined my filter and had to vacuum over top of them last month when someone actually showed up. Not a best practice to take business and then hand them off to an inferior company also not tell your customers they are being transferred.

The whole team (especially Shane) have done a tremendous job with my pool. When we bought our house…read moreit was a green nightmare. In no time, it has become the center point of our home! They are professional, timely and responsive - three qualities that are hard to find in pool pros!

Excellent service. Reliable and affordable. When there is a…read moreproblem, Jason comes out and takes care of it.

I am writing this with a heavy heart, because I don't like leaving bad reviews especially for small…read morebusinesses, but feel strongly that other consumers should be aware. I hired Express Pools to fill and service my brand-new PebbleTec pool, a project that cost me over $20,000. This was just 1.5 years ago. Since the install, Express Pools has been the only company to touch the pool. Recently, I discovered extensive scaling on not only the PebbleTec finish but also on the pool tiles, indicating this was not a product issue, but likely a maintenance failure. When I contacted the owner, he dismissed it as a PebbleTec problem, despite visible scaling on the tiles. I reviewed surveillance footage and discovered that the pool technician was often on-site for less than two minutes. This raises serious concerns about the quality and consistency of care. I was promised months ago that this would be addressed by the owner. To date, nothing has been done. As a result, I now have costly damage that is not covered under warranty. On top of that, we recently hosted my child's birthday party, and several kids left in tears with burning, bloodshot eyes. I was mortified. This company has been negligent, unresponsive, and dismissive. I hope this review spares another family from the same stress and financial loss.

Called them for service. Uses answering service. They did not call back after 2 days.read more

Z has always been fantastic. Reliable, kind, and excellent quality work and an amazing value. So…read morehappy to have had chosen them several years ago. They're the only ones I'd ever recommend.

We have been using Aqua Wizard as our pool techs and service guys for about 2 years. Ron, the…read moreservice and repairs tech, has been excellent. Good at trouble shooting and his work is clean and thorough. Our pool tech, Iunior, is super friendly and always does a thorough job for us. He has kept the cool very clean and clear and is always willing to answer my questions about pool maintenance. The owner, Mark, has been out a few times to "cover" for a pool tech. He is also easy to talk to and willing to give good info when I have questions. I'm very satisfied with the service that we get from Aqua Wizard.

Used this service for many years. They were always responsive and prompt. Recently moved and no…read morelonger have a pool but if I did they would still be my choice.

Darren is amazing. Very responsive with fair pricing and always pleasant. They converted our pool…read moreto a salt system and raised our pump. I won't use anyone else. Highly recommended.

Last Sunday I spoke to Darren regarding my need for a new pool chlorinator. I was given a…read morereasonable price. Joe came out today and replaced it for me. He was very knowledgeable and gave me great tips on pool care. He set up my equipment and instructed me on how to keep it running optimally. I would definitely recommend Aqua Masters Pool Services to anyone in need of their services. Thank you guys for being responsive, timely and doing an awesome Job. Thank you again!

Sunshine City Pools is the best of the best. I was skeptical about getting a pool with the size of…read morethe yard we have but TJ worked with me individually to create our custom dream pool. From start to finish, the owner Jim, was there regularly to ensure that the pool was done in a timely fashion and to ensure every inch was done perfectly. The level of detail and time dedicated to our project from the owner is something you don't see much anymore and I was pleasantly surprised to see him take such pride in their product. If you're looking for a pool company who is professional, responsive, affordable, and most importantly, creates incredible pools, these are your guys! I've already recommended them to friends and family and will continue to do so in the future. They're also family owned and operated by a local family which I love to see. Support local!

Neighbors home was flooded during Hurrican Helene. The owner…read moreof Sunshine City Pools volunteered to help mitigate the pool issues and to provide and install a new pool pump at cost. It was heartwarming to hear a story of a local company being so kind and to see neighbors helping neighbors.

It's unfortunate I'm updating my review but over the last few months, we had to switch pool service…read morefolks. It's pollen season so pollen has entered the pool cage and into the bottom of the pool. So why was there pollen at the bottom of the pool after the cleaning? There's stains at the bottom of the pool from the pollen. As a "partner", why wouldn't Aquaserv offer a solution into this? Why does calcium still appear 3 months later after I was told it would take a few weeks to get the balance correct? This is enough for me to move on. While I would reach out to Bryan for these issues and others, he'd get back to me but not address other questions I asked him. There shouldn't be this much follow up when you hire a company to do their job.

If I could give them a zero star I would!!!! We paid $165/mo and our pool was perfect until we…read morehired Aqua Service Pool Service. Our pool became green and cloudy CONSISTENTLY. I husband got an ear infection and had to go to the dr for meds and this was a result of ALLLLL THE CHEMICALS they constantly put in our pool. Bryan, the Dir of Ops came out a few times himself and admitted to us that they put too many phosphates in our pool and it damaged our filter so they replaced it. The rept they give you ea week shows our CYA levels at '100' and it should be at 30-50 ppm!!! Because it's so high is the reason we get a lot of algae. Their report from this week also says they put in 3 chlorine tabs in our floater, and we have the box of chlorine tabs avail for their use and ours and I checked the floater the day aft they were here and it was 'empty' so no tabs were in there as they indicated on the report!!! Bryan cancelled our svc this week and blamed us for the condition of our pool water! What a joke!!!!! He said we turn off our jets 'regularly on the weekends' which is NOT true. Our svc in on Tuesdays and Bryan 'rarely' had to come to our home on a weekend!!!! So to say this is ridiculous. I told him that because we have a 'revolving door' of technicians and that they are the ones who set the timer for the jets, that when (which is rare) he is here on a weekend, if he comes early and the jets are not on is because his tech did not set the timer properly. I told him often, on any day, at 9:30 am the jets are still not on so I turn them on manually and they eventually go off on their own later in the eve and the next day I begin the same process of having to turn them on manually. Bryan also blamed our dog for being in the pool and creating the condtiion of our pool. Again, bullshit!! Our dog is a small 12 lb dog and is rarely in the pool. He goes about 4 feet in and then is directed to the stairs to exit. He only goes in the pool when my husband is in the pool. I don't go in the pool, rarely and my husband only once in a while. We were also told by our tech that there is constantly stuff floating n the air like pollen that does this to the pool. Not true. We have neighbors and their pool is perfect so the stuff in the air is not hurting their pool. Aqua, accept the blame for what you did to our pool and know that the review I am writing is one of many reviews of its kind written by others about your company.

I do not recommend this service they have more than doubled the price within one year and was…read moreunable to repair the pool over the course of me using them. They always refer you to Hawkins. They did not even vacuum the pool as they just didn't feel like the dragging the vacuum back to the pool. I started at $80 a month and now it's up to $140 when I asked about it they canceled my service and now tell me that it would be 180 per month. Then told me they don't have room for me after I called back and said hey what's going on my pool is green. They left me hanging and said they don't have room for me. During the course of the year my pool went green several times and sometimes they didn't even show up for their weekly cleaning.

Great pricing and knowledge staff. Do a nice job in maintaining it restore work also. Also offers…read morecustom pool services for new installs