Showed up looking for an appointment on my Medicare Advantage plan through UHC. I was a previous…read morepatient. My healthcare plan listed them as in network. When I walked in and tried to hand the office worker my plans card. She refused to even look at my card! (while she tossed snacks into her mouth sitting at her desk) She told me she couldn't tell me if they supported my plan and that I needed to contact my plan to see if they were in network.?? I told her my plan's website listed them as in network and her reply was "We just started contracting with them and i'm not sure if we are in their network or not." (It appears Melissa has received similar bad reviews here for her customer service rudeness.) Very rude and unhelpful. I will drive out of my way to go someplace else.

I have had cleaning, repairs on chipped teeth, and fillings work. I have been seeing him for a…read morewhile now, and how good is he? I drive down from Birch Bay to see him! He is professional, friendly, smart. My previous dental work required more deadening than he uses. The folks who clean my teeth are AWESOME. I have had no issues with front counter staff....in fact they bent over to try to accomodate insurance issues. Over all from dental work, facilities, care quality, and my experience with their office; they are top notch! Highly recommend.

I am a new patient and my experience was less than expected. First off there are X-rays, then the…read morehygienist polished my teeth. Then I was shown a plan. Then the dentist came in and used the sonic tool on me. NO scaling!! Everything was backwards. SB X-rays, cleaning with sonic tool then scale then floss. Then the dentist shows you a plan!! They want to use amalgam for the fillings I need! It's bad for your health! Nobody uses it!! I just moved here from San Diego where I had a great dentist. One dentist! This place is a dentist mill! A corridor with at least 15 rooms with dental chairs. I'm pretty sure you don't see the same dentist more than once! I sent a message asking for pertinent information regarding my visit. Never got an answer! I wouldn't recommend this establishment.

They are just out for your money and there is no patient care. They say they take your insurance…read moreeven when they don't have after the visit tell you how much it is and have you sign up for their payment plan if you can't afford it out of pocket.

I have been a patient of his for years, but I am going to move on. He does not say hello or…read moregoodbye or explain what he is doing and why. I have anxiety during these visits and it would help me if he told me what he was going to do. The only thing he said to me during this last appt was "tap, tap, tap" to see which teeth were touching each other. The procedure he did on my teeth was not even the one I was told a week ago that he was going to do. His girls are great though, I will miss them.

From the owner: Give yourself the beautiful new smile you've been dreaming of with cosmetic dentistry from Paul R…read more Bergman D.D.S and Lori Radder, D.D.S in Burlington, Washington. Our professional staff is caring and considerate. We use state-of-the-art technology and dental materials, offering an array of general and cosmetic dentistry services and products. Call us today to schedule an appointment.

Dr Carroll is great . explains things in a way that can be easily understood, doesn't try to push…read morethings on you which other dentists do . she recommend exactly what I needed . the reason for the bad review is directly a result of the front desk . it's almost impossible to get a call back . no one ever picks up the phone . I had to call in multiple times to finally get through, but all in vane , was put on hold and after 5 min waiting I was hung up on . I've been a patient there since before she sold her practice and since the sale things have gone downhill. I put up with the nonsense at the front desk only because Dr Carroll is in my opinion the best dentist I've ever dealt with . I just hope the new management steps up and fixes the mess of a reception team currently working there . Dr Carroll deserves better .

I do NOT recommend using Dr. Janette Carroll as a dentist:…read more The front desk is chaotic and unorganized. They do not return calls. They are never there to greet one when one arrives. The first time I was there, Dr. Carroll told me she was grumpy and stressed out. The receptionist told me she was stressed out as well. I find it unprofessional for a doctor or employee to tell a patient she is grumpy. In every appointment I felt rushed and didn't get my questions answered. I asked for a treatment plan because there are alot of problems in my mouth. Dr. Carroll didn't have time to go over what needed to be done, and said she would call me. She never did. I had 3 teeth with cavities filled. One had to be extracted soon thereafter (by a new dentist). The new dentist told me I had a big cavity in one of the teeth Dr. Carroll said she had filled. Dr. Carroll also blatantly lied about me in her chart notes, stating that I had said something I never said. The 3 times i was there were very unpleasant and I did not feel taken care of regarding my dental issues. I do not trust Dr. Carroll and do not recommend her services.

Marion Hernon has been my dentist since she began her practice in Burlington. I have always found…read moreher and her staff to do excellent dentistry. Everyone makes me feel quite comfortable. More importantly, I am pleased with their work. In addition to general dentistry, I have had crowns, a bridge and an implant. All of her work has been great! I am an older person, but am sure she provides the same great care to younger people as well.

The people and the dentist at this clinic are very good. They are friendly and keep you informed as…read morewhat is going on and what they are going to do. The office and everything that you see is clean and comfortable. I have to say that it took me awhile to find a place that I really liked and now I have found it. I recommend Dr. Hernon to everyone.!

100000/10. Everyone there is so amazing and sweet. Both of the Dr.s actually care and do everything…read moreto make you comfortable. The office is super nice and clean!!! Everything is kept up nicely. The hygienist are very thorough during cleanings! The assistants are very knowledgeable and make the visits very smooth. The dentists do amazing work and makes sure everything is perfect. Front desk is always super helpful. Any questions they have the answers and get you scheduled for what works best for you.

Small friendly office. Great dentist. Next to school so watch your schedule times. One way streets…read morebut it's worth it. Will be using them in the future.

I was referred to Dr. Jan Miesel for a of periodontal treatment, my first one. Her staff made me…read morefeel completely welcome during all the visits and the procedure went smoothly. The Burlington location is ultra convenient, parking is ample, and the space is great.

I would definitely recommend this clinic. I came for a second opinion after finding out I would…read moreneed 15 skin grafts which would cost $7700 (the first quote at the same office was $14,000). Dr. Misiel said I didn't need them, possibly only 2 sometime in the future! Wow! Saved $7700 and a lot of misery. But she did discover one front tooth that needed treatment which I was cute confident that it did because of sensitivity and also consulting a dentist friend. Dr. Misiel was great and her assistant was also. Glad I had the second opinion!