The vet and all the staff are phenomenal!!! I've had a lot of emergency cases with fosters lately…read moreand they have been the best. They are very busy and I know that makes some people upset... but being the only vet in portales and also COVID making everything curbside...everything is crazy and they are doing their best. I would definitely give them more stars if I could. Thank you so much everyone for all your help and answering my millions of annoying questions lol We are definitely a forever customer.

If you're looking to adopt or receive care for your fur babies, I would highly suggest NOT going to…read morecaprock vet clinic in portales. I could write a short story about the negative experience we've had since adopting our dog in January. But to keep it short and sweet, you can never get ahold of anyone there. They do not set proper expectations of what's expected of you from adopting a dog from them. And the staff takes no accountability and resorts to their policies as their defense for everything. I'm sure any place you find that isn't them, will be a way better experience!

Has been my vet for years he has seen my rottweilers and rescue rottweilers from puppy to senior…read morelife issues. Answers emergency phone calls makes quick apt. and has been compassionate and helpful over the years with my rottweilers. I find his staff is wonderful and great with really big strong dogs my whole family uses this vet over the years

This vet is unprofessional and does not seem to be genuinely concerned with animal welfare.read more

Dr. Lackey saw us with our dog who was having seizure type behaviors. He was very thorough,…read moreexplained everything he was doing. He was great with both my kids and the dog. He gave us the options, provided plenty of information and was just really a nice guy. I would highly recommend Dr. Lackey

Great feed store! I used to buy all the feed for my dogs at tractor supply until I found this…read morestore. They have a large selection of foods and treats for our K9 friends. At this moment they have an awesome deal where if you buy 8 bags of Red Flannel dog food you'll get the 9th bag free. I am unsure how long this deal will go on, but it's a great deal if you go through food fast with your dogs. The service is awesome! The staff is always very friendly and they will carry your food out to your vehicle everytime. I will gladly recommend this place to anyone who owns a dog or cat.

I want to start by acknowledging something positive. The staff at All Pets Animal Hospital were…read moregenuinely kind and friendly toward my dog during the appointment. It is obvious that the people working there care about animals, and I appreciated the way they handled her once we were finally seen. However, the experience leading up to the appointment was frustrating and frankly unacceptable from a customer service standpoint. I arrived on time for my scheduled appointment and then sat in the waiting room for roughly 40 minutes before being called in. During that entire time, no one acknowledged the delay. There was no update, no explanation, and no simple "sorry for the wait" from the front desk. When I was eventually called back, the vet tech also made no mention of the delay. The whole interaction carried on as if everything were perfectly on schedule. What makes this especially frustrating is that earlier the same day I received a text message from the clinic reminding me that if I were late or missed my appointment I would be charged a $50 fee. That kind of policy suggests the clinic values punctuality and accountability from its clients. Unfortunately, that same standard clearly does not appear to apply in the other direction. When the clinic runs 40 minutes late, the expectation seems to be that the customer simply sits quietly and absorbs the delay. Delays happen in veterinary medicine and most reasonable people understand that. Emergencies come up. Appointments run long. That is not the issue. The issue is the complete lack of communication or basic courtesy about it. A quick acknowledgment, an apology, or even a simple update would have gone a long way toward showing respect for the time of the people sitting in the waiting room. Compounding the problem was the attitude from the doctor, which made it clear that this level of delay was treated as normal and not worth acknowledging. If that is how the clinic chooses to operate, that is their decision. But it is not a standard of professionalism I am willing to accept. I let them know before leaving that I will be taking my business elsewhere and will not be returning to All Pets Animal Hospital. The staff were kind to my dog, and I appreciate that, but respect for a client's time and basic accountability matter as well.

Just had a difficult experience with the front desk staff felt very uncomfortable and judge by one…read moreof the associates I believe it was Darla. She was being very rude talking under her breath about my payment situation. I appreciate The head Vet but it felt quite discriminatory by the front desk staff.

Very nice owner and they do a great job taking care of my babies. She has been watching my dogs and…read morecats for years and I have always come home to happy pets and secure home. Very trustworthy and I would be happy to recommend to anyone!

You know you found a good vet when your first encounter is late on a Friday night in an emergency…read moresituation. First of all, they have an on call service to answer emergency calls. How comforting is that! When the vet arrived, Dr Whitney, she had her assistant, and they both took ample time to assess the situation of our injured dog. No rushing and were very compassionate. We took him home, with full care instructions. The next day we were back for follow up and again saw Dr Whitney. The reception staff was wonderful. We had made appointment with another vet who was available for Monday for another follow up, but imagine our surprise to get a call much earlier in the day to bring him right in to see Dr Whitney. Ultimately, we had to make the kind choice to end his suffering. And never have we been treated kinder by all staff and were given plenty of time to say goodbye. Every single person we encountered treated us kindly and knew how painful this is. I just hate that their encounter with our beloved dog was at this point and they didn't get to see the fiesty little guy he was. But we will be taking our other two dogs there for future routine vet visits. Being new to Clovis finding a vet is a hard choice. I don't think you could do better than this group. Updated: absolutely five plus stars for this veterinary clinic! They have since taken care of yearly vaccinations for our two 8 year old cowdogs and we have acquired a wonderful puppy from the Clovis Animal shelter, who has been in three times for shots. Dr Whitney is our go to vet. The care and compassion of everyone there is great. Their love for animals shows.

I was impressed with the knowledge and service. They did everything to help us and our anxious dog…read more Very professional. I'm a cynical old guy that was expecting to be over charged. That wasn't the case . Thanks again.

Great staff and clean kennels. They have sever sized kennels. I love the huge grassy yard the dogs…read morecan run and play in. The last time I took my dogs for a three day weekend I saw that they even pet sit cats and birds. I've also used the grooming service and they spent a lot of time to thoroughly clean my long haired large dog. One of (or possibly the only) groomer in town that would even attempt my 80 lb. double coated fur baby.

lady's up front are very rude they gave me and my wife attitude when we're asking question very…read moreunhappy will be finding a new place for my dog