Has been my vet for years he has seen my rottweilers and rescue rottweilers from puppy to senior…read morelife issues. Answers emergency phone calls makes quick apt. and has been compassionate and helpful over the years with my rottweilers. I find his staff is wonderful and great with really big strong dogs my whole family uses this vet over the years

This vet is unprofessional and does not seem to be genuinely concerned with animal welfare.read more

lady's up front are very rude they gave me and my wife attitude when we're asking question very…read moreunhappy will be finding a new place for my dog

The front receptionist by the name "rebecca" is horrible and very unprofessional towards customers…read more A few friends and i who take our pups to the sierra pet hotel have all agreed that this receptionist has been ugly and rude towards us. She has to go. She used unprofessional language and frequently drops the f bomb. aweful service.

Darlene is a groomer with decades of experience. She is hard to get in with but will do an…read moreexcellent job with your dog if she is available.

they will pick the easiest option over the best for your pets. The vet couldn perform life saving…read moresurgery because he was "too tired". I needed help but found none here.

If I could give no stars I would. I called the clinic with what I believed to be an emergency with…read moremy dog. I explained his symptoms and made it clear it was an emergency. They made no attempt to verbally care and responded "we are two weeks out". I even asked if they could make an exception due to an emergency and they responded no. I asked for recommendations and they gave me the worst reviewed recommendations. This felt like they were just trying to get me off the phone. In a small town, with major vets being more than almost 2 hours away, this was unacceptable. I took my dog to a vet in Lubbock and he was diagnosed with hemangiosarcoma and was bleeding internally. Bottom Line: They failed to acknowledge and address an emergency which failed my dog.

Dr. Patrick Reagan of All Pets Animal Hospital in Clovis, New Mexico, is a Miracle Worker!…read more A couple of weeks ago I got up one morning and couldn't figure out why our 8-year-old Cattle Dog, Lady, didn't jump up and beg to be let out like she normally does. I investigated and discovered that she was unable to move her back legs. Terrible, sad, scary... all sorts of fears of what the problem could be ran through my mind. My husband and I carried her out to the truck - she weighs over 70 pounds. We got her to the vet's and after Dr. Reagan examined her, he said that she had lost 100% of her back legs - meaning there were no reflexes and no deep pain response - plus she had lost 10% of the reflexes in her front legs. She also had lost control of her bowels and bladder. All of her blood tests and x-rays were normal, with the exception that he found signs of stress, which would be a normal response in an intelligent active dog who didn't know why she could not feel or use the back half of her body. But young Dr. Reagan had a "hunch." He wanted to give her a steroid injection and keep her overnight so he could observe how her body responded. We didn't want to leave her, she's a rescue with abandonment issues, but he persuaded us that it was the best thing for Lady. I couldn't sleep that night, I kept praying and reliving our last walk together, which we had done the evening before she woke up paralyzed. Lady and I typically walk at least a mile every day, weather permitting. During our last walk there had been no sign of lameness. I cried, thinking that might have been our very last walk. By 6 a.m. the next morning, Dr. Reagan found her standing and wagging her tail. Over the next several days, Lady's mobility and reflexes slowly returned. Today, our girl is running and playing like a puppy again! We love our fur-baby so much. We are very grateful to have her still with us and still functioning. Every day I pray that she will be with us, healthy and happy, for a long time to come. But we never know, do we, when it is our "last walk." I try to make every day and every walk special, for that reason. I told Dr. Reagan that I wish we could adopt him! Merry Christmas to everyone ~ and a Happy New Year! Lynda

I want to start by acknowledging something positive. The staff at All Pets Animal Hospital were…read moregenuinely kind and friendly toward my dog during the appointment. It is obvious that the people working there care about animals, and I appreciated the way they handled her once we were finally seen. However, the experience leading up to the appointment was frustrating and frankly unacceptable from a customer service standpoint. I arrived on time for my scheduled appointment and then sat in the waiting room for roughly 40 minutes before being called in. During that entire time, no one acknowledged the delay. There was no update, no explanation, and no simple "sorry for the wait" from the front desk. When I was eventually called back, the vet tech also made no mention of the delay. The whole interaction carried on as if everything were perfectly on schedule. What makes this especially frustrating is that earlier the same day I received a text message from the clinic reminding me that if I were late or missed my appointment I would be charged a $50 fee. That kind of policy suggests the clinic values punctuality and accountability from its clients. Unfortunately, that same standard clearly does not appear to apply in the other direction. When the clinic runs 40 minutes late, the expectation seems to be that the customer simply sits quietly and absorbs the delay. Delays happen in veterinary medicine and most reasonable people understand that. Emergencies come up. Appointments run long. That is not the issue. The issue is the complete lack of communication or basic courtesy about it. A quick acknowledgment, an apology, or even a simple update would have gone a long way toward showing respect for the time of the people sitting in the waiting room. Compounding the problem was the attitude from the doctor, which made it clear that this level of delay was treated as normal and not worth acknowledging. If that is how the clinic chooses to operate, that is their decision. But it is not a standard of professionalism I am willing to accept. I let them know before leaving that I will be taking my business elsewhere and will not be returning to All Pets Animal Hospital. The staff were kind to my dog, and I appreciate that, but respect for a client's time and basic accountability matter as well.

Loved it! Super clean and super attentive staff, animals lovers for sure! Will be coming back for…read moresure, my two puppers loved it !!

I was impressed with the knowledge and service. They did everything to help us and our anxious dog…read more Very professional. I'm a cynical old guy that was expecting to be over charged. That wasn't the case . Thanks again.

Extremely rude front desk (the older woman) plus her unprofessional attitude and condescending…read moretone. I paid for the service. I don't beg for free treatment. This is unacceptable. Will take my cats elsewhere.