This location in the FL mall has been my go to for years. CEI makes it easy to order currency online and pick it up at this location. There's usually never a line. If there's a line, the tellers usually handle it pretty quickly! They have good exchange rates, and I prefer this to the airport location. read more

If you need to exchange currency before a planned international trip this location in the Mall will absolutely save you money because yes it costs to exchange currency and it costs twice as much to do it at the airport. The customer service clerk answered our questions, converted our cash fast and was very courteous. This location is right outside of the Florida Hotel in the mall. You will thank me for saving you a walk the Florida Mall is huge! read more

Ordered online and a quick pickup in person. $10 exchange fee. Use a debit card or cash to avoid additional fees. read more

Currency Exchange International - Inside at Florida mall - Currency Exchange Near Me - Orlando, Florida

Amazing service, good exchange rate! Recommended! If you need a place to do currency in Orlando! read more

Currency Exchange International - Currency Exchange Near Me - Orlando, Florida

As of today, their website gives a JPY-USD conversion rate of 144.7596 JPY = $1 USD. I just went to one of their locations to exchange JPY currency to USD and they gave me a rate of 170.9986 JPY = $1 USD (a much worse exchange rate when converting JPY to USD). SCAM! read more

Isabelle from Currency Exchange went above and beyond to help us. She is kind, knowledgeable, professional, and extremely patient. She makes Currency Exchange look good! read more

Davina was great very helpful knows how to do her job I would definitely come here again

Arrived on a Tuesday at 2:00 PM to find two young women in the stand but a sign stating shift change and that I have to wait 40 min. This was not noted on the website and the two women were just sitting there on their phone for the entire time. Very frustrating. read more

Fast service and very helpful, thank you Davina. Will recommend for anyone trying to exchange extra currency from traveling read more

Currency Exchange International - Currency Exchange Near Me - Orlando, Florida

Very convenient location to exchange currency in Florida Mall both for visitors and locals traveling elsewhere. I was shocked to find out they charge the 3% fee to use a credit card since I did my research beforehand and that information is not listed on the website. read more

Currency Exchange International - Digital display - Currency Exchange Near Me - Orlando, Florida

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Having an agent arrive on time. I got the after the posted opening time and it was closed. Called the number and the representative said the Florida Mall location opens at 11, not 10 as listed on the sign. Still no one arrives by 11, called again and representative excuse was the person running late. I left and ended up going to I ON park location, further than I wanted to drive today. They need to open one in downtown Orlando or Millenna Mall instead read more

very courteous and professional staff. Worked with us in an expedite way. Location FL Mall.

I was helped by Shyanne and she was very knowledgeable and kind. I would gladly come back for any future exchanges.

Excellent service on the phone and in person. Very clear with instructions and what I need. Nafisah helped us!!! Thanks again

Staff at Florida Mall was fantastic!!!! Online reservation process was easy, I was contacted the next day to let me know what I asked for was available. read more

CXI Currency Exchange International Honestly, this company sucks! I rarely leave a bad review for a company as I usually like to be a positive person and normally leave great reviews. In this case, I'm going to make an exception. 1. Even though I ordered the currency 3 days in advance I waited a very long time, just to get served (20minutes). Only 1 cashier. 2. On roughly a $500 transaction they charged a $10 exchange fee on top of a less than generous exchange rate. 3. There location provides zero privacy for the transaction so 10 people watched as they counted out the money. I was afraid I was going to be hit on the head and robbed as I walked to my car in the dark, parking lot. 4. They charged me a 3% fee to put the transaction on my Visa credit card! 5. After totaling everything up, the informed me I could only charge $500 to a credit card. 6. I asked for small denomination of Egyptian currency when I ordered it but told once I got to there location, small denominations under 100EP was unavailable. Grr. The entire exchange took way to long and the total experience was really frustrating. I felt like a loaf of Wonder Bread! Squeezed 5 way to Sunday! Last time I use this company! read more

Currency Exchange International - Currency Exchange Near Me - Orlando, Florida

Was glad to be helped by Denzel Rubio to convert my Japanese yen back to US currency as he was the one that help me convert my money when I first came . He was very friendly and quick with the process me and my girlfriend are already planing our next trip and hoping that he is there to help us out again 10/10 from us. read more

Denzel Rubia really helped us out. he was great on helping me exchange currency for Japanese yen.

I thought having currency for an overseas trip just at the onset is a good idea. I found out AAA offers "tip packs" which allows you have money on hand upon arrival. The agent there was honest and told me Wells Fargo offers them the conversions, and they need to make money off the transaction, so it is not the most cost efficient option. So I looked into other options. The Fairwinds agent referred me to this place. A check in deal with Yelp offers 50% off the transaction fee, but they need a paper coupon, not something digital. So, I used my Yelp check in deal for a free Florida mall coupon book which contained a paper discount, and was able to get the discount. I was happy with the service, and learned if I keep the receipt and need to convert back to American dollars when I return, I do not have to pay an additional fee. read more

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First the positives...Caesar and his colleague were super friendly and competent including offering us a cold water. They handled the transaction quickly and very accurately. But WARNING: this business is in the Simon Guest Services booth with NO logo sign for CXI and only a small sign saying "currency exchange"...and if you're looking for an actual business you will find it by asking at the Simon desk where they will say "oh that's us". I'm kinda surprised by the photo below because if that sign was hanging there I guess I never saw it....but looking in the sky at banners isn't how I find businesses I guess. Also, you pick up currency at "Location 1" no matter whether you ordered at "Location 2" or not. read more

Excellent service. I would like to get Lebanon pounds. I called and the promise of your employee was call me back (321-946-3043), and I am still waiting. The paper money that I want are: 5 of $1,000, 2 of $5,000, 2 of $10,000, 2 of $20,000, 1 of $50,000, and 1 of $100,000. I would like to pick them up at Florida Mall, Orlando, Florida. Thank you. Juan J Alban read more

Great experience would do again!! thanks man swims fast and easy they seem to know exactly what I needed and wanted and were quick with responses and answers to all my questions. read more

Gave me a run-around I placed my order online. The next day Stacy called to confirm my order. Why? I dunno, maybe they get a lot of no-shows. Anyway, I confirmed the order and she said I could pick it up between 3:30 and 10 pm. I got to the main booth in the middle of the mall at 5 pm. Now the last time I checked, 5 pm is after 3:30 and before 10. But the mall employee at the booth said the CXI staffer was on break until 5:30, and sent me to the other CXI booth at the east end of the mall. So I hoofed it over there, but the woman at that booth couldn't help me (because she doesn't have access to the online orders) and didn't know who Stacy was. So I had to hang around the mall for another 20 minutes on a day when I had way more important things to do. Gave me time to start my review, anyway. Oh, well. After waiting in line for another 25 minutes, I did eventually get my Euros. Anne was very friendly and helpful. And at least I got in my step count for the day. read more

Super helpful and fast transaction! I called ahead to make sure the amount I need for my trip would be reserved and it was ready upon my arrival. Everything took less than 5 minutes when I got there. Make sure to check in and save $. I'd definitely do business with them again! read more

Easy quick currency conversion. Fees and exchange rate were better than airport and hotels. Workers were helpful and efficient. They offer to buy back any currency remaining after your trip. read more

Came in last minute to buy euros for my daughter's study abroad trip and was very happy with the service here. Ginelle was friendly and helpful. I went to my bank earlier in the day and was told that I would need to wait about a week for the money to get in and so they referred me here. She and the other girl working at the booth mentioned that it was a pretty busy day and apologized for my wait in line. I went in around 2 and it was busier than I was expecting, but overall the transaction was over very quickly. read more

Wonderful experience! Michelle was a great help with answering all of my questions, ordering the currency, and distributing once it arrived. I definitely recommend CXI and will use them again in the future. Easy peasy! read more

I arrived at the counter at 12:10p (10m after they were supposed to open ) the young lady was still doing inventory. We sat and waited another 10m and I walked back to the counter. She was still counting money so I proceeded to wait another 5m. This young girl never acknowledged me at all. Proper customer service would be to say "I will be with you in a moment ". I finally had to ask her if there was somewhere else in the mall we can go to exchange money. She called another location in the mall and we went there without issue. My irritation comes because of the lack of customer service or training. Please train your staff. I gave 2 stars because the other young lady was helpful but not enough to warrant another star because of the previous encounter. read more

A yelp review helped me find this place, so I feel I must write one in return and help the next person, but the service was excellent anyways so...needed some currency for a recent trip and I didn't realize how naive I was in thinking this was something that could be done on the spot, found out the hard way that come currency is less popular than others so they are not always carried and have to be ordered and reserved days in advance, this was the case with my recent need for Dirhams, called every place including my bank and they all told me they would need 2-3 business days to get the dirham, I had a day! Found the review on this yelp page and one reviewer mentioned getting their currency the next after it was ordered, so I took the chance and called because at this point I was kind of desperate and dreading the thought of having to change my money at the airport! Or worse yet in Dubai. Anyways I was assisted by a gentleman named Grant who was very nice and made the whole process painless and stress free(cause I was stressing!) got my cash the next day, he called me up when it arrived and pick it up with no fuss, even got 50% off the service fee, he let me know that they would buy back my cash at no fee if I kept my receipt. Five stars for Grant! read more

I went to this exchange not so long ago and spoke with Danielle Shieness who happened to be a very good teller and very professional. I told her that due to her professionalism great attitude and attention to detail, I would give her a great review and I would post it somewhere. Danielle should be given a certificate of appreciation for her great attitude, professionalism, outstanding performance, and attention to detail. She performed her duties to the highest level of expertise and would be a great asset to any organization. You made my day when you asked me for my ID when I made a transaction with your company. Some companies and the people they hire do not ask for an ID. You did and I am very happy you did. True professional. Thanks again and God bless you. Ray. read more

Poor service They exchange smaller bills instead of larger bills when requested Their service exchange fees offset any savings on rate read more

I requested a quote, the website clearly stated that I would receive a response within 10 minutes. I am still waiting for a response, 24 hours later. read more

I took a trip to United States, to Florida to be more specific to Orlando and Miami. I had really good times there. Those place are just incredible. They have really nice shopping malls over there too. And when i run out of the money i was really surprised that the malls i was shopping at(Florida Mall in Orlando and Aventura Mall in Miami) had Currency Exchange place there, called CEI(Currency Exchange International) they had really low rates and great location. I highly recommend it everybody specially to the tourists. read more

Before a trip to Italy, I asked friends at work of a reputable place to get some funds. They referred me here and the service was excellent. I work in a store in the Mall. , and will recommend this place to any customer or friend, Great service! Danielle was excellent. read more