This location in the FL mall has been my go to for years…read more CEI makes it easy to order currency online and pick it up at this location. There's usually never a line. If there's a line, the tellers usually handle it pretty quickly! They have good exchange rates, and I prefer this to the airport location.

If you need to exchange currency before a planned international trip this location in the Mall will…read moreabsolutely save you money because yes it costs to exchange currency and it costs twice as much to do it at the airport. The customer service clerk answered our questions, converted our cash fast and was very courteous. This location is right outside of the Florida Hotel in the mall. You will thank me for saving you a walk the Florida Mall is huge!

I have been a member for over 30 years and so has my family and friends, this a GREAT place to do…read moreall your banking and loans needs, They are there to help and do what ever it takes to make your life better, I would not bank anywhere else as long as I have my Good friends at GULF STATES CREDIT UNION Keep up the Great job!!!!

I have been a member of Gulf States Credit Union for over 25 years. That doesn't happen by…read moreaccident! Gary and his staff go beyond customer service! It feels like family when I need anything. Long gone are the days that financial institutions make customers feel appreciated...but I can truthfully say, Gulf States is the exception. They always find a way to say "yes" instead of "no" and they don't have the ridiculous fees and policies of their local "competition". Great work Gulf States! Mark C

Service is not dead. Jim Ackerman's agency is a fine example of fantastic service. I brought my…read moresenior mother into their office last week and they were amazing. They took the time to sit down and understand our needs and provided the proper solutions as opposed to treating us like a transaction. I would definitely recommend them to others that are looking for a quality agency. They have a really nice office too.

I've always been happy with the level of service I have gotten from this insurance agency. They've…read morealways been accessible and available to take my calls and answer my questions with minimal hold times.

I am proud to give this office a five star rating. I had used it once years ago (pre Yelp Years)…read moreand remember I had a good experience. I was in need of transfering my title and registering my car from out of state. I was a former Osceola resident, so I was able to make an appointment. I arrived close to my time and only had to wait behind three people checking in. The staff that checked me in were very friendly and helpful, not what you would expect from a government agency. I was given my number and told to wait in the lobby. The lobby itself reminds me of a train station...open and airy. I was called in within about 5 minutes. The lady I worked with was very nice and helped me get all of my ducks in a row. I had to wait for my title to arrive from California and return again within the month... ....so, my title came in and I set an appointment yesterday. I logged on my phone at 12:30 and was able to secure a 2:45 appointment. I again showed up right on par, and only waited behind one lady. I signed in and got an apology as the systems had recently gone down and they were playing catch up. I was given my number and was literally an inch off the chair when I got called. I went to the back and less than ten minutes later, I was done. Great team. Very efficient. Make an appointment!

I was past you to get my drivers license updated and had to go to the main branch so I wouldn't…read morehave to wait weeks for an appointment. I booked this appointment online and gathered all my paperwork according to what the website said. It was almost an hour and a half drive to get there, but when I arrive, there was still plenty of parking in the lot. One of the first things you notice walking in is the amount of security in the building. There are a lot of guards who were all friendly and helpful. When I entered, they directed me to the line for appointments and then I was directed through another doorway because I was there for my drivers license renewal. I was able to walk right up to a window and get taken care of. Apparently everything that says on the website for the paperwork I needed wasn't accurate based on what I needed in house. I ended up with several items I didn't need and I needed one more proof of identity. They asked if I owned a vehicle and if I had the registration on it. I acknowledge that and offered to go out to my vehicle to grab the paperwork. The woman told me that wasn't necessary and looked everything up online and told me she was able to verify me from there. I was sent into the waiting room with my number and found a seat easily. I was only there for a few minutes when my number was called. I went in the back room and into the window. I was directed too. When I handed her my paperwork, she took a look and said I was missing a second form of identification. I ended up going through a very long explanation about what I had gone through out front and the fact that the woman told me she had verified it and I would be good. Eventually, I must've said the right thing because she did something and then said I was all set. While I was a little flustered by this, the woman was very friendly and understanding. She also realized I was past due for the license plates on my vehicle. Apparently that paperwork went to my old address and never got forwarded to me. She was able to take care of both the registration and the license for me and I was very grateful. After I paid, I went and sat in the waiting room again and waited for them to call me with my updated drivers license. I went out to the parking lot and put the sticker on my license plate so I would be legal again, and I was on my way. This was one of the fastest experiences I have had at a DMV and I actually spent less money than I thought I would. While this was quite a long drive for me, I was glad that I could get it taken care of quickly and efficiently. I had heard from other people that the wait times here could be quite long so I was pleasantly surprised.

In our experience the customer service is amazing and they have very competitive rates for home…read moreinsurance. .

The Pancake agency and team are always willing to help with my coverage needs. I highly recommend…read morethis agency to anyone in need of a new insurance provider.

I have been using Vystar for a few years now and this location is one of my favorites. Although the…read moreactual location itself isn't the best (it's downtown, with lots of traffic and limited parking), the staff at this location more than make up for it. They are always so friendly and quick at what they do, and they take their time to talk with you about your day while assisting you as quickly as they can. I go in about once a month, and they consistently remember me and ask me how my job is going and how life is in general, showing that they care about me and my business with them. I highly recommend this location!

Tienen mal servicio al cliente .ordene la targeta de débito y estuve que llamar tres veces porque…read morenunca me la mandaron .y espere tres semanas para recibirla

i always get top notch service and if there is a problem, they make sure it is taken care of !…read morelove the small town feel. very pleased !

We had been long time customers and had a HELOC. We sold that home paid off the heloc and applied…read morefor another heloc to make repairs, etc. Trustco could not coordinate checking our credit as I had to unfreeze my credit twice. The appraisal of our house was extremely low, not an accurate appraisal. Being self employed, Trustco does not work with you, they strung us along the application path and then tossed us in the garbage.

This was my first time at Orlando Credit Union. I bank at another credit union, but since they…read moredon't have any Orlando locations, I came here to one of their shared branches. They are located on Orange Avenue right across from Orlando Health. They have a nice size parking lot so plenty of places to park if you need to run into the lobby. I recently came here via drive thru for my transaction. They had several drive thru lanes open and the ATM. I went to the first window for my transaction. The teller was very friendly and it was a great experience.

I didn't even make it a week! Opened the account, had a problem. Called to fix that. Had another…read moreissue with the account setup so i called again, reached a not so nice representative who did connect me to a branch manager. She couldn't help so instructed me to delete and start over. Web page shows phone support available to 6:00 PM, called at 5:33 yesterday, got a recording, they were closed. Looked at other products and learned about limitations not detailed up front. The web site, the rates, etc., look great but once i started in less than one week the experience was terrible.