Agree with post. Mr Diaz never delivered and he has two law suits against him…read more He is not licensed and does not pull permits. He continues to operate under different companies.

BEWARE- of Mid-County Generacs- Jaime Diaz Owner…read more - Since making my post in support of Jaime Diaz company Mid-County Generacs a lot of things have come to my attention regarding the way Jaime does business. Due to my prior post and support I put behind Jaime I have numerous other interested parties reach out to me. My sister and her family , my uncle , and other people in need of a generator for security and some due to health . Well I can no longer stand behind my original post. Since my install my sister and my uncle have both received either no equipment and in my uncles case equipment that is 10 years old and not in working order currently. Jaime Diaz I use his name because a company is only as good as the owner strives for it to be. Currently Jaime has $4,000 of my sister's money and they have no generac installed . He attempted to install a unit that was 15 years old without success. The unit stayed onsite for a couple weeks until finally my sister and her family had enough of the lies and run around and asked for their money back for breach of contract. Jaime sent multiple messages promising their money back and even asked to pick up the old unit to sell and get their money back only to say he no longer had the money. This morning he promised to have some of the money a $1,000 installment and then wound pay the remaining out over 4 payments . Today he has paid $169 with no communications of when more would be paid. In the case of my uncle he installed a unit 10 years old and currently is not running and Jaime continues to say he will be out to fix the issue and after two weeks the unit has not been touched and still not in working order. My uncle paid $10,000 for a used unit without a generac warranty and not in working order. In my case the install was a good install but come to find out the unit is 2 years old. I contacted generac and my warranty didn't start until my install which is good but is still a 2 year old unit. Now I know why his price was much lower. You pay for what you get in most cases. I post this because it is imperative that anyone out there reading this avoid Jaime Diaz and Mid-County Generacs. He is dishonest and his word means nothing. He comes across as a smooth talker and honest but I can promise you it is all not true. Everything I have said in this updated post is accurate and honest without opinions and fact based. Beware of Jaime Diaz and Mid-County Generac.

Required maintenance on our Generac was done efficiently by Tracy and Nick. The requested receipt…read moreof payment came promptly.

I just discovered that the trouble I was having was the same as my neighbor next door. Mr…read more Electric's $833.00 repair was not the trouble after all. I should have called Entergy SETX 1st. Mr Electric came out on March 14th. The morning of the 15th brought more trouble. At 6:06 pm March 16th the power went out again and stayed off this time . Entergy came back out and fixed the problem at the utility pole.

Our service man BJ did an excellent job and was very concise about next steps. After leaving he…read morecame back and told us he had seen our disabled veteran license plate and there is a discount for that

They're the best: Professional and polite, good communication, good pricing, turn-key (they took…read morecare of everything), dependable 30 years in business. I'm happy to recommend GoGEN !

Unfortunately Anytime sold to GoGen & after the hurricanes I contacted them to service my…read moreGenerac-they talked me into (in Oct.2023) a wi-fi relay system to communicate with their office (for a monthly fee of course) it burnt out after 5 months. Technician came out and replaced it with another customers device-I asked him who's name is on the box "oh that is my next customer, yours is in the truck" he changed to the correct one to find it did not work either. He then blamed it on the Controller on the Generac. They are demanding that I pay the monthly fee=FOR WHAT-the relay does NOT WORK? Generac Inc.referred me to another company and came and inspected it they said everything is operating as it should and I do not need the relay.

Jason Brown and his teammate were dispatched to my residence to repair a connection from my furnace…read moreto the outlet pipe on the roof. They did a excellent job. They were very professional and took pictures after the repair and explained what they had done. I also touched bases with Ingrid in the "Efficient Systems office. The is always pleasant and very helpful. Jason and Ingrid are a asset to the business.

Called out for AC not working. Guys were nice but that was all. Told me I needed a capacitor and…read moresome Freon. It was funny the unit was working so why was a capacitor needed. The price was about 650$. Then we asked where the leak was because it's a little ridiculous to do that without knowing where the leak was. So we got a leak detection price. $1350.00. I almost croaked. We asked them to leave and called another company. Their leak price is $100.00 and will come off the price if they do the repair. Worse part is it was for my daughter so if I wasn't there what would have happened. Last week they told her she needed a new unit. Oh and she has a service contract with them. Canceled that too. Highly unethical to try to rip of a young lady.

The staff here is very friendly and greeted me as I entered evety time I've visited. Unlike other…read moretractor supply stores I've visited, this one has a lot more selection for cats and clothing, especially work boots. The store has always been clean and I prefer it over Walmart and their long lines, and having to check yourself out. They also have chicks!

This is the fourth time ive been here in the last 2 months to get propane filled, every time they…read moredon't have a person to fill tanks. If they can't fill propane tanks when needed they should not be offering this product or service at their stores. This is the Port Arthur store.