Did amazing job cleaned up before leaving everyone was nice answered all my questionsread more

The product quality is good but the craftsmanship is very poor. Just like other reviews, I have…read morewavy siding, a piece of siding falling down, an exposed electrical outlet with no cover, exposed nails that could have been avoided had they just went a 1/2 inch higher and I could go on. The contractors that did my house did not pay attention to detail. I feel like the contractor was in a hurry to move on to the next job. I chose Midwest because they had the lowest bid, but had I know the quality was going to be this poor I would have went with another company.

I needed a large 4'x5' pane of glass replaced in a window. I called on 11/24 to request service. I…read moregave all my information and I even texted back and forth with a man named Brad where he gave me a rough quote. No timeframe was ever communicated. In fact, nothing was communicated whatsoever between 11/24 and 12/5 when I called back at 10:15 a.m. to figure out what was going on. I was told that no ticket had ever been made for me. The gentleman told me that he would look into it and give me a call back. Nobody ever called me back. At this point I am a little frustrated. I call back today, Monday 12/8 and I am told that I am on the list and I should hear from someone any day. All I said was that I was frustrated that communication had not been better, because the ball had already been dropped once and I was left in the dark all weekend about what my status was or if I even had a ticket now. The man said, "Okay. Well thanks for calling" and hung up on me. I called back and the phone went to voicemail twice. They did call me back. I said, I would like to cancel my service and without even asking my name, they said okay and hung up on me again. I'm pregnant and trying to move across state and doing my best to get my house ready to sell and now I'm crying over my broken window because the employees at this business wasted almost two weeks of my time and then didn't even have the decency to be professional and understanding. If you want professionalism and decency, take your money somewhere else because these guys to not care in the slightest.

Great service. Highly recommended. I brought in three windows to be fixed. They were ready…read morewithin a week and a half.

The service was amazing. The guys were so helpful to my sister today. They offered…read morerecommendations and really helped her out even with putting the wood in her car.

From the owner: Since 1880, Huff Lumber & Home Specialties has been providing lumber, decking and other building…read morematerials to construct houses and room additions or remodeling kitchens, bathrooms or replace doors and windows in Decatur, Springfield, Champaign and all of Central Illinois. Our reputation at Huff Lumber & Home Specialties has been built by providing personalized service for homeowners and contractors at all budget levels. We offer installation, financing, and can even install our products or help you find a reputable contractor for your project. For over 135 years, our attitude of serving your needs has made Huff Lumber & Home Specialties "Your Best Home Investment."

Pitiful service. Poor communication. Poor quality windows. Bad attitude. Spreads Covid.read more

From the owner: All Windows Direct is a locally owned business with over 30 years of experience…read more We offer premium quality products at unbeatable prices. Serving all of Central Illinois Windows Direct of Illinois Incorporated

It's been 6 months and no windows they are liars! Needless to say they have my $1500 dollar down…read morepayment and will probably keep it and will get nothing in return.

This company SUCKS! Do NOT deal with them!…read morewe've been reattaching siding, and trim constantly