If I could give negative stars I would!…read more BUYERS BEWARE.....I don't often write this much detail but feel compelled so that others can avoid the problems and stress we encountered. In May of 2015 we contracted West Coast Pools & Pavers to redo our entire pool area including the tiles, pool surface, spa, coping and pavers. They committed to a 10 day completion although that was never in writing so shame on me for not making sure that was documented. We were asked to look through catalogues and find tiles, colors, pool surfaces etc. that we liked and they would have samples in their office for us to review. When we arrived they had none of the items in house. Lisa the owner's wife did not even remember me sending them to her and apparently had not called because when she called the rep. while we were there he commented on the phone (as it was on speaker) that he needed some lead time to get samples to her. We had given the sample request 3 weeks prior. Right then we should have known they did not have their act together but we found some we really liked so we moved forward. The start date was May 27th when they vigorously began the demolishing of the pool surface and tiles. After that time we were given dates when they would return but rarely did they show up or call us to let us know what was going on. We would call, text, and email with few to no responses. We went full weeks with no one showing up at all. When they did come they did a shoddy job of resurfacing the pool with many major divots and areas of sharp corners. When I brought it to their attention they said they would correct it but never did. We upgraded to a jewelscapes® pool surface and it looked nothing like what we had chosen. There are so many areas where there are hardly any of the stones at all and the application is so inconsistent it looks horrible. There are 9 copings that are a completely different color than the rest of the pool and they refused to remove them and said that is how they came. Wouldn't someone notice the colors are much darker and only 7 out of about 100 are a different color?? Shoddy work with no pride in what they do. The blue surface was all over the tiles and inlaid areas on steps and I spent hours scraping it off as they left it without cleaning it up. They brought the granite spillover which did not fit correctly so when they came back they brought the wrong one. I was able to catch it before it was installed and then took another 8 days before the correct one got installed. They left the jets covered in blue bonding material and had to call them back to clean them up. There is unbelievable sloppiness in all of their work. The pavers on our deck was another nightmare as we had told them that the area near our patio slider was sloped downward and needed to be built up with sand to allow the water not to pool. When finished the supervisor Jim told us that they could not put any more sand under the pavers and of course after the first rain the water pooled terribly. The paving guy came back and said it was unacceptable and he dug up the entire section and brought in about 6 wheel barrels of sand and did it correctly with no further pooling of water, so much for the advice from the project supervisor who supposedly was overseeing this project. The pavers all have sand which has settled and was never sealed so now the sand has gotten wet and green mold is growing and when it rains hard we are having sand go into our pool because of lack of sealant on the pavers. We called them 2 weeks ago to correct it and they told me they would be by and everything would be taken care of in 10 days. Well 10 days 14 days came and went and finally Jim the supervisor showed up and said he was only doing the section Wayne (the owner) had told him to do and nothing else. How can you fix that when you haven't even come by to see where the issue is. My husband had him leave. Beside the shoddy unprofessional and unacceptable work the following issues also occurred. They broke our screen door, left large amount of concrete all over our columns in the pool area, ruined part of our lawn as it was all dug up and had concrete left on it, left large pile of sand in the road, cigarette butts all over our property, broke our hose nozzle and did not say anything and cleaned out their equipment spraying blue bonding material all over our neighbors house and sand all over their car. They proceeded to wipe off the sand with a dry cloth. Luckily they did not damage the surface of our neighbor's car. The actual job was completed July 29th, 9 weeks after being started. I can understand some delays but 7 weeks really? I strongly urge you to stay away from this pool company and if you are unfortunate to have already signed a contract, keep good notes, take pictures and don't pay the final bill until everything is taken care of or you will regret it as we are doing. I am providing pictures to support much of what I have written. BUYERS BEWARE!!!!!!

for 6 years we have been calling writeing to this company i even went to the springhill fl office…read moreand no one there.we spend over 8,000.00 for pavers on the drive way and pool .the job was real bad they are coming apart and i cant get no one to show up to check out what's wrong.we wrote down how many i would call and some girl would pick up and tell me the same bull shit she would say i'll get some one to take a look but no one would show up.people would stop by ask me who did you'r work and i told them they would say report them to the BBB and i did i filled out a form send it in they called and said they called the company to send some one out. but no one never did.you took my 8.000.00 to do the worse job ever.you want more star's then tell us what you can do for us afther all these years.hope some one stop's by. 2080 waterfall dr s.h hill fl 34608. i rate it 1star

We gave Elite Pool Designs a five-star rating when they installed our Pool in Riverview, FL June…read more23. Unlike many pool companies they value service after the sale. We have had three minor equipment issues and all were resolved quickly under warranty. They answer your calls, they send a qualified technician quickly and resolve the concern. They continue to provide exceptional value and were fairly priced. Five-stars is to low. We highly recommend them.

Poor pool service and overcharges for repair services. Charged me $99 for a bag for my vacuum and…read moreI looked and can buy so so much cheaper on Amazon. Needed wheels fixed on the vacuum and they told me take it myself to Pinch a Penny. His is after a $125 service charge. More than triple charged me for plugs for my pool fence. Bad experience and my mistake for hiring and keeping them.

Great service, great prices. They have a good variety of products, and people who know what you…read moreneed.

Manager refuses to refund our refundable deposit of $200 after we decided to cancel the purchase…read moreand explaining our receipt was lost. He refused to run our card or mark us out from their sales book, for the purpose of us possibly finding it later and receiving a double refund. Extremely unprofessional for a business of their size, especially when the the manager told us they keep a one year record of their clients so the whole double refund is ridiculous. I'll be claiming fraud on our CC and update here if they decide to make it right.

Mike and his partner were very professional and knowledgeable in every way. They changed my leaking…read moreheat exchanger on my heat pump for my pool and performed all needed testing to get it up and running like new.look no further if you need pool or hot tub services.

From the owner: Life Is Cool by the Pool Contact our professional pool…read moretechnicians in Hudson, FL Need help taking care of your pool in the Hudson, FL area? Stoner Family Spa and Pool is your dependable swimming pool contractor in Pasco County. Our professional pool technicians can take care of your valuable pool equipment with maintenance services and more. We're proudly independent and work hard to provide high-quality pool services to homeowners in the Tampa Bay area.

We had our pool remodeled. Affordable pool did a very high quality job at a great price. We highly…read morerecommend!

My pool was destroyed after Hurricane Helene. There were literally fish swimming in my pool and my…read moresaltwater generator and pool pump were destroyed. After a few months the pool looked like a swamp. I had several quotes to get the pool cleaned and running again, some of these other companies really tried to gouge me and upcharge me on things I did not want. Bob came out and gave me a very reasonable quote and did not try to upcharge me on anything. Once the pool got cleaned out I decided I should refinish it and add a sundeck. Again they could of gave me an outrageous quote since half the job was done but once again I was given a very reasonable number. Communication was great by phone, text and email. The guys who came out to do the work were very friendly and professional. The job got done in a reasonable amount of time and the pool looks fantastic. The company was know as Walker pools previously but now called Affordable so you can look up both to find them. If I ever need pool repairs again they will be the first ones I call. Really great job.

The owner is amazing!! Took the time to help me understand how our hot tub works and was very…read morepatient with my silly questions. Most of all on a Tuesday night at 7:49pm the owner is texting me to make sure everything was ok. And then responding to me next day was fantastic. Felt like I was actually important. Thank you Dutchcraft you are amazing!! From Sami on Indian Rocks Beach!!

My husband I were getting our pool resurfaced and needed to have the spa pump repaired since it…read morehadn't been working for some time. We recently discovered Dutchcraft Services and reached out. Cara the owner, was very gracious and advised she would have Ben, her husband, come out and look at the spa pump. Ben came and looked at the pump and felt confident it could be repaired. He ordered the necessary parts and indicated he would let us know when it came in. In the meantime, we mentioned to the pool builder doing the resurfacing that we had contacted Dutchcraft Services to repair the pump. Marty, from US Pools without us asking, stated that Ben does great work and he also recommended them. How cool was that? Ben completed the work. we had a hiccup, not because of anything Ben had done wrong, but the company putting the pebble sheen had plugged the spa to avoid material going into the pipe. They unplugged it and the spa pump works like a charm!! The best part, Ben's price was very reasonable! We are sooo happy with it and we are using the spa more than we ever have! I love this family owned business, they care and are meticulous with their work. Even though I hope we don't have another broken pump, it is reassuring to know Dutchcraft does great work and they are trustworthy and I can contact them should we ever need.. David and Denise

They are a great service. Took the time to explain our system and answer our questions. did the…read morerepairs and gave us some helpful guidance as well. Highly recommend.

From the owner: We are a locally owned and family-oriented business that strives to provide you with the most up to…read moredate pool equipment. With 15 years of knowledge in the industry we offer chemical evaluations, parts, service, pool repairs and so much more. A huge focus here at clearly pools is to educate you to better understand your pools operation and all the key components involved. Give us a call and we will do our absolute best to assist you and answer any questions you may have. Thanks so much! we look forward to speaking with you.

Highly recommended. Honest, good prices and great advice. It's because of the guys that my pool is…read moreno longer green. I have my water tested every week and put in the chemicals as recommended. I can't say enough about them! Thank you

Hired them in Spring to keep pool clean. Happily paid $400 to get pool clean and paid monthly since…read morefor weekly pool service. Pool has been green for the last 3 weeks and they have not been out. Told me they wanted another $300 to get pool clean again.

This company is by far outstanding, professional and lives up to there word. quality is by far…read moresuperior and the value is relative to most companies, but the customer service is where it is at the team is educated and willing to teach you communication is wonderful many pool company's send tech out they come do the service and questions you have they will say I don't know Josh must be staying on communication bec his team will have a response. our refinish company we choose oasis had the job in and done as promised and that's not always easy with weather and so fourth they pulled it off and now we have a pool that can be proud of

Guilherme is incredibly hard-working and did a great job cleaning some nagging calcium buildup…read morearound my spa! He couldn't get it all done the first day but came back to finish, and has returned to address a couple of things afterwards. He is truly focused on customer satisfaction!