This place is the only dispensary that I will visit because of the staff alone, everyone here is so welcoming and friendly. When my husband and I enter here I feel like we are being greeted by family members. Super friendly, very informative (we had no idea what diamond infused meant), everything they've recommended has been a good high. Definitely recommend this place to everyone! read more

Wait time even with preorders are ridiculous I have sent 30 minutes waiting in line for a package of edibles. Staff is slow and doesn't pay attention to people in line. They need more help at the counter. read more

They had such great deals at this location! On your first visit you get 50% off one item and a free preroll!! Every single employee that was working said hi to us and they were all so friendly!! They even were giving us recommendations of where we should eat lunch!! read more

Great specials! Great guidance! Great variety! And with my medical card, I save even more. I don't know how I would ever sleep without them! read more

Curaleaf - Curaleaf Dispensary, Deerfield, Illinois - Cannabis Clinics Near Me - Deerfield, Illinois

Great products and great insight on flowers,edibles,vape etc.. great stuff only thing I'm not a fan of and idk if it's the staff there or maybe theirs a strain of flower that I wasn't aware that smelled very pungent it really hits you when you walk in and I wanted to ask the staff why it smelled like a teenager's locker room in there the BO was really strong but hopefully next visit they'll be using deodorant or spraying something in there because it was very strong and I did regret going in there to order when I should of done an order pick up. Overall great place just really smells bad read more

consistently the slowest dispensary in the USA. you'll wait 20 min for a pre paid pre order almost every time. good luck

They can hire some more employees!! Went there Saturday morning to pick up a preorder. Two people behind the counter and no one in the front vestibule to check me in. A man comes out and checks me in and I get in the medical line and I wait and wait and finally I leave and upon leaving without my order I say maybe you should hire some more employees!! Next I go to Zenleaf in Highland Park. I walk in and there is an employee and a security guard and I am greeted checked in and let in. Next is another employee who greets me with a very friendly greeting and directs me the the next line and I get my order and I'm done in under 5 minutes plus everyone is Friendly!! You decide where you want to shop!! I ain't returning!! read more

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Awful. You will wait and wait. And wait. The only Curaleaf I've seen where non medical customers are treated as second class customers. Have a medical card? Sure. Don't have one? Screw this place--they treat you poorly. read more

This place is by far the worst I have ever been to, They do not stand by the products they sell, the customer service is terrible, the manger Trip thats right Trip said he would call me back weeas ago no calls, corporate is a JOKE the do not give any satisfaction and the products , are poor, carts leak, they dont work half of the time and the quality is not even sub standard ,Stay away is my advice read more

environment is great, weed is good, I recommend this place 100% Grayson helped me out with everything read more

Curaleaf - Cannabis Clinics Near Me - Deerfield, Illinois

Honestly some of the nicest staff on the planet! Prices are high it's that Chicago tax, I can't rate on something they can't control and the products are a 5/5 sooooo. 5/5 read more

Just a couple days ago I purchased a select essentials pineapple express cartridge 1 g started using it and the resin started coming out of the tip! I called and told them about it and they told me to go to the website send a contact email and wait 35 days and somebody will call you and make a decision on what to do because they said since I didn't have my original receipt which I shouldn't have to have because they have my contact and my purchases on file there that I couldn't bring it back. The person I spoke to on the phone was totally rude and not helpful. I will never buy another thing from that place again.! Beware buyers Because they do not stand behind the product they sell! So I am losing so much that I might of as well just throw my money out the window! read more

Curaleaf - Cannabis Clinics Near Me - Deerfield, Illinois

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Joshua was very helpful, he has been helpful in the past and is the reason I choose to stop at this dispensary.

Needed help ordering at kiosk, had a pic grab of what I wanted to replace exactly. Ig cartridge. Employee placed order for me, I trusted her, so I didn't double check the package (my bad). She had sold me a disposable pen, not the cartridge- NO RETURNS. Had to go to 3 battery stores to find a $18 charge cable for it- they don't have them available. Not coming back. read more

The staff could not be friendlier or more helpful! If one item is out of stock, they can easily suggest a replacement. Very knowledgeable.

The worst always a circus and the help is rude as well ... quite astonishing considering it's always short staffed and the manager is not very responsive ... 0 read more

TL:DR - Never coming here again; 70 minute wait while seeing all customers that came after get served first; manager yelled/spat at us and refused to wear his mask during Pandemic, was getting lots of spit droplets on my face. Many good experiences before the management change, but after this one horrible one, never coming here again. After seeing online confirmation our order was ready, we arrive at the location and check in via the website. We are parked in 1 of the 2 curbside pickup spots, and we selected curbside pickup as our option. No one comes to us, and after 20 minutes, we decide to call in (I cannot physically walk up, as I just had surgery), we were told it was our fault for not parking in the right place (why would we park in a NON Curbside spot, if we wanted curbside pickup???), then they hung up the phone. 70 minutes after confirming we have arrived, the manager comes out to yell at us for "Not taking the initiative and walking in". There is a pandemic going on, and I cannot walk in. I explained this to the manager, who continued to yell at me, and pulled his mask down, letting his spit fly into my face. I ask him to put his mask on, but he yelled "I am standing 6 feet away!!!" He was close enough that as he yelled at me for "NOT TAKING THE INITATIVE AND WALKING IN", I could feel his spit landing on my face. I hope I do not get sick with Covid, or anything else. Never again! read more

A fantastic place for Medical choices. Their new place and new website are unbelievably worse!! Their website was challenging previously. The upgraded website site didn't recognize my email and the choices are a sorry lot!! Time to look elsewhere for help. read more

I went to the Deerfield store last Friday. I have been going to this store for six years. The security guard denied me access to the store. He claimed that my CDL was not a valid form of ID. he further stated I need to get another Drivers license. I am not a cannabis user. i am a legal guardian and licensed caregiver. My daughter's rights were violated under the ADA and i can't even get a response from the dispensary read more

I'm not even frustrated, but I would like to warn consumers looking for legitimate business to stay clear from this location. The person who helped me was a purple haired somewhat older woman. She started yelling at me and telling me she didn't have the patience to deal with me when I kindly asked her how much each item was. After that she started throwing my medicine on the floor. I couldn't believe my eyes. She went and grabbed the manager explaining to him that she couldn't take it anymore since I wanted to know what the harvest date on one of their products was. When she showed me and it was too old for my liking she put her head down and started moving it in many different directions. When I respectfully explained the issue to the manager at Curaleaf in Deerfield since she grabbed him claiming "she couldn't answer another question" he said that I shouldn't have removed an item and I had enough available information on the menu and that I shouldn't be asking the questions about the products/medicine I'm buying. I will never go back here again and I recommend to anyone looking for legitimate business to stay away from this location. When I was deciding which items I wanted the tender said "I'm sorry sir but I don't have the patience to deal with you and you need to make a decision". I now see her outside shouting at another security card exclaiming how ridiculous it was that I needed the information on the product. She is shouting explicative swear words to describe me as a customer. read more

I've been coming to this dispensary for about 6 months now and I only have good things to say about it. Everyone who works here's so friendly and helpful; anyone who says they're not is just wrong. I actually recently witnessed the worst Karen at this location yesterday; she was upset about having to wait 5 whole minutes and was literally causing a scene about it *eye rolls. Some people can be so entitled, rude and impatient. I never have to wait more than 5 minutes. Seriously, this place rules and some ppl just drool. I truthfully have only come across the nicest and most helpful workers at this location. This location is medical only, please be aware of this! That being said, everyone who works here are very knowledgeable, helpful, and kind. They have a huge parking lot, parking will never be an issue. They also do curbside pickup if needed/wanted. I will be continuing to support this dope dispensary for the foreseeable future! read more

Since turning to Curaleaf the prices have gone up. They still have the best point system around, some good specials and great service, but with their competitors now offering slightly lower prices and IL doing away the requirement that you only use your assigned dispensary, going to this out-of-the way location has lost some appeal. read more

Awesome selection and super friendly and knowledgeable staff. I have experienced nothing but wonderful customer service, and the pre order system has worked great with Covid safety and staying in your car for pick up. I had issues a couple times with some defective products and they helped me out and credited me no problem. Highly recommend! read more

Never shopping here again, because they sold me a defective product, I have to wait on their time for a email. Yet I paid for it up front and it doesn't work so due to that, I have to be forced to wait. Not very good customer service. I'll take my business else where read more

Nice dispensary but their website is in the process of being updated and to say it sucks is an understatement. Babas saved the day as he was very patient with me when we went through the menu as I couldn't navigate because of the awful updates. Anyways, they had a really great sale and got my goods so I am 1 happy camper. Please thank Babas again for me. read more

I love being able to pre-order and pick up items when I know what I want. When I don't know what to get, the staff always has great recommendations. Everyone is helpful and friendly! read more

Allison helped me both today and last Friday. She is kind, courteous, and intelligent about the products. She was very, very responsive and helpful. Additionally, as always, Bruce is incredibly wonderful as well. Thanks for the fantastic customer service and keeping the products I need in stock. read more

Awesome staff great selections I love it here can't go wrong with greenhouse if your looking for knowledgeable staff read more

Curaleaf - Cannabis Clinics Near Me - Deerfield, Illinois

I didn't know much about cannabis, but this girl with red hair helped me and explained everything to me, I wish I got her name. She was a pleasure to deal with. So knowledgeable, I will be staying at this dispensary as long as she's there read more

I was there on January 7 Thursday forgot my mask, but I had a curbside pick up outside in my car. They made a big deal out of it & refused to serve me even though I offered to cover my face and then on Friday they decide to call the police and file a complaint against me, a false one as a matter fact. I don't recommend going to this place. Go to verilife in Arlington Heights they give you 15% off every visit if you're a medical patient read more

Amazing staff and very helpful! Zac, Pina, Natalie, and Nancy are amazing and very educated! Even the security guards are friendly and ask how you are doing. I highly recommend!! read more

My orders are always ready when I arrive and im in and out quickly!

Awesome selection and super friendly and knowledgeable staff. I have experienced nothing but wonderful customer service, and the pre order system has worked great with Covid safety and staying in your car for pick up. I had issues a couple times with some defective products and they helped me out and credited me no problem. Highly recommend! read more

I like that this location is medical only because the time in and out is realitively swift. I was dealing with a very hard thing in my life that day and Zac made my day with his pleasant energy and great service. Everyone is extreemly nice and accomodating, even the security guard always has a big smile on his face. The loyaly program is better than some of the other dispensaries in the area and they always have a nice selection across the board. To the individaul who gave one star; I guarantee they had a good reason to take the action they did. I'm happy they made a big deal about insisting you wear a mask, even if it was curbside. Staff comes in contact with many people in one day and until we reach herd immunity, we can never be too careful. read more

Great place to shop. Convenient, friendly and professional. Very knowledgeable staff. Their loyal to me as I am to them.

I have gone to this dispensary for a few years, and I have always had a great experience. The staff's helpful, knowledgeable, and compassionate. I recommend this place whole heartedly. read more

Very knowledgeable staff. They guide you through everything and are more than happy to answer any questions. Highly recommend this upscale clinic. read more