I reached out to request a quote to initiate house cleaning service but needed to start off…read moreexplaining I needed a post home renovation deep clean first and was told by Jamie that I would received a message from a team member shortly detailing a quote. Instead, I received a follow up message from someone that did not provide their name less than 10min later stating that they cannot offer the service I need and I should look elsewhere. I requested clarification on what service they thought I was requesting or if in fact they are not equipped to offer it, they replied that they don't do one time cleanings. Which is not what I stated ever. This rating is based simply on poor communication and poor customer service practices. I cannot speak on the value of the services provided as they made it clear they're not interested in taking on clients.

Roxana and Zuly were here today and did a fabulous job. I've always been pleased with the service…read moreand John is great to work with if a change is needed. Candi

Great service. Quick replies, excellent crew. Could not be happier…read more Team showed up on time, and got straight to work. They let me continue working in my home office and worked around me until the end.

I've been using the Neat Squad for a long time. The ladies of the team are so efficient and…read morethoughtful. One time we were away from town and they found one of our toilets leaking; they took a picture and notified us of the problem. This was not a big deal and they fixed it for us. I switched over to another company - can't remember why - and they charged much more and used my own equipment. It wasn't worth it. I am back with the NS and happy!

Yes! Highly recommended! We requested a move in clean / post construction clean for our newly…read moreremodeled home. The house sparkles and smells so fresh! After nearly 18mo of demo this made it finally feel like home! Excellent customer service and pricing! Cannot recommend Isabella Cleaning enough.

Erika Gaitan and her partner did a wonderful deep cleaning that took about 7 hours! I have had…read moremedical problems this year and have so needed some help, and I am very glad that Isabella Cleaning Service was available at this busy time of year. They did an excellent job - - - top-notch, nothing undone, no stone unturned. They went above and beyond my expectations not only in the quality and cleaning and the value for the money, but they also did a lot of extra details like baseboards, ceiling fans, refrigerator, air fryer, etc. They even had their own cleaning equipment and supplies. They have totally blessed me, and I do not hesitate to recommend them to anyone. I am so much more confident now to host people in my home, knowing it is so clean. Thank you so much, Isabella Cleaning service of Durham, NC, and Merry Christmas and a Happy New Year!

A neighbor's great recommendation. I usually clean on my own, but decided to do this while I am…read morerecovering from surgery. I signed up for the Premium Package. It includes some services that I didn't need (e.g., bed sheet change and cleaning blinds). The walk-through was great - base boards, ceiling fans and those corners I can't get to; surfaces were spotless. I was charged the max in the quoted range for that packaged. It was my mistake to not look at that more carefully before I paid the bill. Realized this afterward and told Superior Bright. We went back and forth a bit and I told them that I should have read things more carefully. In the end, they Zelled me back some money to make up for those few things. They responded very quickly, to my initial request for an appointment and to the billing inquiry. The communications were professional. I will probably hire them again and request the same house cleaner. She joined the team just 2 weeks ago, but has 14+ years of experience. Gave a 20% cash tip plus my hydrogen peroxide cleaner so she had a Clorox alternative for future use. I sure got lucky - she was wonderful.

The team did a great job overall. I can tell they were conscientious of doing a thorough job. A…read morefew spots were overlooked (dusting ceiling fans and a shower tower that holds shampoos and conditioners). Other than that-the floors, bathrooms, bedrooms, kitchen and everything in-between were pristine! It is nice not to have to tell a team what needs to be done-they just do it! They had smiles (behind those masks they wore) and seemed to work very well together-enjoying their jobs. Makes a difference! I would recommend them fully and am confident they will get these last two minor items the next time they come work at our home.

I needed basic cleaning like mopping and vacuuming but also.needed a deep clean on 2 bathrooms…read more Tamika did an amazing job getting into all the corners and hidden spots. She checked with.me frequently to see if I was satisfied with the work.

From the owner: At Tarheel Tidy Cleaners, we understand there is no such thing as "one size fits all." We adapt to…read moreyour cleaning needs and what you are looking for.

The team Always does an amazing & thorough job cleaning the house. great service each time!read more

Putting in my Vote for the # 1 cleaning team in NC Kristin…read moreand her team, are FABIULOUS!!!! My house never looks as perfect as when they finish, compliments from everyone who enters my home!! they are caring and careful with all of your belongings and wishes i choose ZEN As the BEST !!!! Janet Borriello

Highly recommend Triangle Precision Cleaning! The team was punctual, professional, and left my home…read morespotless -- even cleaning details I usually miss, like baseboards and under furniture. They brought their own supplies, worked efficiently, and made everything shine. Friendly, thorough, and trustworthy -- and surprisingly affordable for the quality. If you're thinking about hiring a cleaning service, give them a try!

From the owner: Triangle Precision Cleaning is a locally owned and operated cleaning service based in Raleigh,…read moreNorth Carolina, proudly serving residential and commercial clients throughout the Triangle region — including Raleigh, Durham, and Chapel Hill. We specialize in delivering professional, detail-oriented, and eco-conscious cleaning solutions tailored to meet the unique needs of each customer. As a Raleigh-based business, we understand the importance of community and are committed to making a positive impact in the lives of our clients and neighbors. Our local roots and hands-on approach allow us to respond quickly to customer needs, deliver personalized service, and adapt our offerings to meet the standards of homes and businesses throughout the Triangle area. Our core services include: Residential Cleaning: Recurring housekeeping, deep cleaning, seasonal refreshes, and move-in/move-out services. Commercial Cleaning: Office cleaning, retail spaces, medical suites, and property management support. Specialized Services: Post-construction cleaning, Airbnb turnover, and tailored service packages for unique client needs. Let us help you reclaim your time, refresh your space, and restore your peace of mind — with precision. Triangle Precision Cleaning — Clean Spaces. Clear Results.

I had been looking to get my house deep cleaned and based off of a Google search went with this…read morecompany. 1 person arrived and asked me what service I was getting. The other person arrived about 10 mins later and asked me where the other person was. When they finished, I looked around the downstairs quickly, saw a few things and 1 of them took care of it. They rest of that day and the next day, I saw plenty of evidence to suggest the deep clean part didn't happen. There was visible dust on multiple blinds still, dust on a couple of light fixtures, coffee table bottom area extremely dusty, a few baseboards not dusted, etc... The business reached out to see how the service went and they were on it immediately to fix it. They sent another set of people a few days later with 1 of them being one of the same people from before. I walked them around, showed them the spots missed and they took care of it. All in all, it was an okay experience.

After being a customer for 6 years and spending over $15,000 with BCE, I can tell you this is the…read moreworst managed cleaning Company in Raleigh. STAY AWAY. BCE started out strong with great deep cleans and fantastic regular service, following their service guidelines to the letter. But after 1 year, 3 years and 5 years, everything began to decline as evidenced by the photos, and numerous other reviews on inconsistency. As of this writing, BCE prides itself on being a "contractless company". They have a Terms and Conditions PDF posted on a Google Drive link that again, as of this writing is unavailable as a public link on their website. To be clear, they never referenced, made available, provided, emailed, texted or otherwise sent us this Terms and Conditions until 2024 yet they will argue they "do", "did", with all customers regardless of how mismanaged the process is. They collect no signature evidence, no confirmation, nothing. So first warning to everyone, "You are REGULARLY INVITING A ROTATING DOOR OF INCONSISTENT PEOPLE INTO YOUR HOME to clean around your most precious valuables and belongings without any contract in place. They will be around your post-it notes with passwords, credit cards, bank statements, digital information, jewelry, ... all of it WITHOUT any kind of contract or legal paperwork." In what world is anybody ok with this? HUGE HUGE mistake I made. Do not make the same. Here is the list of the most recent problems we had in the last 6 months that BCE flatly ignored and opted not to address. (See attached images of our email communications). 1. Regular cleaning was outlined in writing to include 2 Maids and a regular leader. This hasn't happened in years. 1 Maid is sent. 2. Trash has not been emptied in bathrooms and by the office desks. (Pictures available to BCE) 3. Trash has been left in recycle bin vs. trash bin. 4. Trash cans have been returned to different locations around the house. 5. Rugs have been left upside down. 6. Rugs have been left in different locations around the house. 7. Dirty sheets have been left in the room 50% of the time vs. taking to the laundry room by other staff. 8. We have had our exterior deck door left open 3 times, causing our air conditioning to run excessively all afternoon and letting bugs in. 9. Inconsistent staff. A revolving door of new staff with no familiarity with our home. 10. Countertops in the kitchen are Marble. I had instructed BCE when these went in to use a product suitable for marble and that stopped. 11. Being charged $30 for a skipped fee when we are not living in the home is not ok. $30 skip fee when we are living in the home, is ok. 12. Shower continues to not be cleaned for mildew after speaking 2x to BCE on this. 13. Bedroom pillows are different for his and her side. Cleaners disregard this and always put the pillows on the wrong sides of the bed. 14. Bed made incorrectly, flannel sheets left on bed. 15. Oven, has not been done in months. BCE guidelines outline differently. 16. We had an instance of lady I've never seen before, show up at our house on a day that cleaning was not scheduled. My daughter was sleeping, and heard someone in the house. She called us, panicked, and nearly called the police. Turns out, it was one of your cleaners who went to the wrong house and scared her terribly. Instead of listening to these concerns, BCE terminated our contract upon receipt of this list. They took the position that due to the pandemic (3 years ago) they suspended in-home visits. (Yet they send their staff here every two weeks?) What a joke. They refused to send a representative on-site to meet with us and discuss the concerns. Instead, they flatly terminated our contract (See Pictures) and implied in subsequent emails to me that we, as customers, but them under duress with these "demands" to change their business practices. Interesting.. I thought I was just asking you to follow your own published practices? I highly recommend anybody questioning them look at these pictures. Stay Away. Stay Away. Stay Away.