I was a little hesitant to try this yogurt shop because of all of the bad reviews which indicated customer service and a lack of variety in toppings. The location was perfect for me because it was just outside my hotel. I decided to give it a try and I have to say that the young lady at the cash register politely greeted each customer, there were lots of flavors of yogurt to choose from, and there were dozens of different toppings. I don't know what more you could want. I chose a sugar-free cheesecake. Taste good.! read more

Cups Frozen Yogurt - Sugar-free cheesecake yogurt with strawberries - Ice Cream & Frozen Yogurt Near Me - Secaucus, New Jersey

Service was fine, I was surprised they didn't have any coconut flakes available (they did at one point). Wish they had more variety in their toppings. Their options are solid in terms of yogurt flavors, they offer both low fat and Diary free options which is always appreciated. read more

Customer service was just bad. Employe was rude and short with answers. They had a flavor my daughter wanted to taste and said no tasting now and they do not give spoons. It was not like the before. then the excuse no Pennies and they automatically round up even if only .2 cents they taje your money. The registe is already rounding so even if you want to avoid paying cc you then are charged 2.5 fee. It is horrible customer service. Will not go here ever again!! ther should round down if they choose not to get Pennies because I find plenty of establishments who round down and do not charge a cc fee. Why, Fees on cc it is a business tax write off so they are making their customers pay a fee and take cc fee off as a business expenses. This is over all bad experience read more

We are no strangers to Cups. We have had other locations, and they have all been good experiences. However, this particular location (which is local to us), misses the mark. Firstly, the selection is minimal as compared to other locations we have visited. Yogurt and topping selections are both smaller. Second, we don't care for the smell of this place. It's hard to put our finger on, but there is an unpleasant smell. It seems other reviewers have noticed this too. Quality of the yogurt seems lesser as compared to other locations based on the consistency. Staff seem very unhappy to be there. Given the pricing to build yourself a nice fro-yo, this place misses the mark on many counts. read more

This one is very small. The one a few miles away is better. More flavor options. This one was limited and machine was out of order. It is not that busy so we got our treat quickly. I would still choose the other location over this one. It's only a few miles away. read more

Cups Frozen Yogurt - Our selection - Ice Cream & Frozen Yogurt Near Me - Secaucus, New Jersey

i love froyo and wish there were more in nj! cups is great and eurotart is the best flavor for sure

Came to check this place out after a movie last night. It seems likely that the environment is tough for the employees, because they were absolutely miserable. Usually, when employees are this unhappy, it's because management is unhappy. The toppings did not have signs nor allergen information, and when I asked (because my child is allergic to peanuts) they were so annoyed. The yogurt was okay, nothing spectacular and the incredibly terrible service ensured we will not return and I'd recommend families to visit a different place. read more

Was delicious! My son enjoyed creating his own! Good flavors and variety of toppings! Service was polite and efficient.

This is such a fun place to go with your friends. Everyone loves frozen yogurt and Cups allows you to customize your dessert! We all customized our cups to our prefer toppings. If you look at my photo you can see how cups truly has something for everyone. I always think it's so fun to see how different everyone's cup is. The staff was nice, the place was clean, and the yogurt was great! read more

Cups Frozen Yogurt - My friend group and I customized our frozen yogurt !!! - Ice Cream & Frozen Yogurt Near Me - Secaucus, New Jersey

Well well well. I came, I saw it conquered and may even have a tummy ache after eating all of this goodness. So first I had a few samples and honestly I wasn't a fan of manly of them but I am a bit of a plain Jane so I settled with cookie and cream which was alright by me. I tried the pumpkin and thoroughly hated it i tricked chocolate and milk which I throughly hated so I stuck with what I know and got me cookie and cream you can not go wrong. There are tons of toppings and they look fresh and yummy. Tons of fruit and sweets to add on. You can also get whipped cream from the clerk so be sure to ask before you walk out the door. They have outdoor seating so that's great and your welcome to walk around the mall. This location was very clean. I saw the employees cleaning when every they got a chance. So things always looked neat. read more

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Had the opportunity to stop by here for some dessert after dinner. Little disappointing they didn't have some of the toppings I see in other frozen yogurt places. I think the location need to check the temperature of these machines. The yogurt came out so watery and wasn't a fan. Also wasn't sure why there is this poop smell when I walked in today. Smell like dirty rugs or something. read more

I love frozen yogurt! I came here twice during my visit to the plaza for my covid birthday weekend :) and the service was fast, the yogurt and the toppings were tasty and it was fairly cheap. Love it!! read more

Cups Frozen Yogurt - a variety of gummy bears - Ice Cream & Frozen Yogurt Near Me - Secaucus, New Jersey

Nothing like adding extra things to your yogurt, place is perfect for a night out with your honey especially when she pays for it hahaha jk...let's just say a lot of caramel drizzle and Reeses pieces is the best choice I made at cups read more

Sign on the door says they close at 9:30. Came over at 9pm to get froyo after eating across the street and the rude employee locked the door and said they're closed. When I pointed and said they close at 9:30, she ignored me and rolled her eyes. Lazy staff who open and close when they want to. This has happened on more than one occasion. Management should watch who they hire because if you are supposed to be open and we plan for froyo after a family meal, you should be open per your schedule. Don't go here read more

Came in here about twice. Friendly cashiers They honor the 15% off Mediocre flavors. Yogurt land in Vegas has better flavors So these are a little basic. Nice area. Good to have after a movie or day of shopping read more

Ordered two squirts of yogurt during. COvid. Store guy had to do it. Not much yogurt at all for the $3.50 I spent. Finished it in under 12 small spoonfuls. Disappointing. read more

Delicious yogurt. I keep returning for the cherry one. Also, every time you check in you get a 15% discount ! Love it

I love frozen yogurt, a big fan of Yogurt land. I am so glad that I found Cups here in New Jersey. This store has amazing flavors with so many toppings. The staff is good too. It has a sitting area also. They also gives 15% discount with yelp check in. read more

Went here today to cool off from a very hot day, they have a lot of flavors but it seemed quite a few machines were not working or empty. I had a cup with Smore's, Red Velvet and Peanut Butter Explosion with cookie dough and Reese's crumbles. It was the perfect treat on a hot day. It was kind of crowded but moved pretty quickly. I like that they give you sample cups to try the different flavors. My only wish would be that they have more sugar-free/low sugar options. FYI I usually take pictures of my food, but it was so hot and so good it was gone in no time! read more

First time here. Definitely will come again. It seems to be exactly like Red Mango, but a little less expensive. I like the variety and flavors of the frozen yogurt. And of course the toppings are always a great plus. They have red velvet, ny cheesecake, cake batter, and so much more. And I lovvvve blackberries as a topping. No complaints. I had plenty in my cup and spent $3.92!! read more

Honestly i've had a great experience at this place before but I'm not sure it's new hires that just don't care about their job at all. Walked in there with my little sister to get her ice cream and no one was at the front. We waited there for 5-10 minutes and no one care. I even went to the side to get their attention and none of the girls even bothered coming out. Absolutely made me hate this place. No sure what kind of establishment allows their workers to completely ignore their customers. read more

In the beginning I absolutely loved it but then I felt like there wasnt a lot of flavors at this place and when I went to Bayonne it was much more mixed. I had a lot more choices. Also it starts to melt quickly which I do not like because it turns into a milkshake. Every now and then though I still have the urge to come and get my nice little mix it doesn't come out too expensive but I still do love my hard ice cream. I love the little fruit balls and the cookie dough additions. I think the toppings makes this thing delicious read more

My absolutely favourite yoghurt place! The flavours and topping options are great. The texture is smooth and creamy. The yoghurt itself is very fresh and yummy. read more

Cups Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Secaucus, New Jersey

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Horrible. For the past month they have been severely under stocked. How is it possible that a flavor they've had forever is no longer available? This is the closest frozen yogurt place to me so imagine my disappointment when I travel 40 minutes only to discover they don't have my only favorite flavor. read more

I loveeeeeeeeee this place! So good! nice employees and clean and toppings are fresh. Good flavors. Yum.

I've always been wary of the pay per pound business model. I've gotten screwed over one too many times because my gluttony forces me to get a ton more [chicken and broccoli / cookie toppings / rice and beans / whatever the food establishment sells] than I really need. Still, during a family outing one afternoon, I found myself at the Secaucus location of Cups. I'd never been here before, although the last time I was at a "help yourself to as much as you want and we'll charge you" ice cream place, I wound up with a $10 sundae. Determined to balance out my wallet and my taste experience, I went light on the yogurt, medium on the toppings. I wound up getting 2 lavors and a healthy sampling of several toppings. Total came out to about $4 and change - not too bad, especially considering the girl who came in after me wound up ordering a $12 yogurt. Newbie. The yogurt was delicious and the staff was very courteous and upbeat. The only knocks on this place are the somewhat cramped space (we had about 7 people in my group and we filled up the whole store) and the blaring club music. I instinctively went into fist pump mode but had to stop when my mom started giving me 'the look' to stop. At least I was able to tag a few songs on Shazam before I left. Pros Good dessert spot Good music (?) Cons might get more than you bargain for read more

Stopped by this Cups location and the yogurt was watered down and tasteless. We all threw ours out.

I've had this frozen yogurt before at the location in Clifton and I LOVE IT! I live for the red velvet and cake batter but I was kinda disappointed in this location. The Cake batter was extremely darker looking and it definitely didn't taste the same. I don't know how that's possible but it's true. It took probably 1 minute before my yogurt was complete "soup". I never had it melt so fast on me. I definitely wouldn't eliminate Cups but I am definitely eliminating this location. When I'm craving Cups I'm heading to Clifton! read more

The girl who was working at my visit just now totally ruined my first experience at Cups. Not only was she unprofessional but she was beyond rude and gave nasty looks the entire time. I had wanted the cookies and cream and she tells me it's not working and if I keep pulling the bar, I can break the machine. Then she went on to say in the utmost sarcastic voice "you're actually going to wait the five minutes for the wash out?" Uhm yes because I want cookies and cream -- which btw didn't work. Then when I went to go get hot fudge she laughed in my face and said "yeah that's not working either". Upon paying for my friend and I, she decided to give me a nasty look and roll her eyes while proceeding to hand me my debit card in a nasty fashion. Whoever this girl was working tonight ruined my experience and I will not be returning. read more

Sign on door says they close at 10:00PM on Fridays and Saturdays, and Yelp said the same thing, but they were closed at 9:00PM, with some bull#@!% reason of closing an hour early after Labor Day. This is the 2nd time I've been to this store and they were closed WELL before their posted closing time. I will NEVER go to this store again. read more

It's fine for what it is, and no different than the multitudes of yogurt places filling strip malls and store fronts everywhere these days. It gets crazy in there with the throngs of children, adolescents, etc. The flavor selection is repetitious, lots of "cake" flavors...cheese, red velvet, birthday, and so forth. We definitely missed that somewhat sour aspect that frozen yogurt can have. read more

Always a pleasant stop ! Remember if you show you movie stub you get 15%off ! I recommend the brownie as a topping cause they are fresh and chewy ! read more

This place is great. I love everything about it... Except for the fact that I feel like I'm walking into the club every time I walk in. The music is super obnoxious. Other than that the fro yo is really good and there are a lot of topics to choose from. read more

Cups Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Secaucus, New Jersey

Horrible service! I was there on January 16 at 3.30 pm. Rude woman works in this establishment! Disrespectful attitude towards clients. Change staff, do not spoil the rehearsal read more

Enjoyable. Went for some desert before seeing a movie. A variety of different flavors and a bunch of different toppings. Got the smallest cup (which was huge) and shared it between three people (two adults, and one child) Only thing is, dependent on how much you fill up the cup with, can get a little pricey. read more

Epic FroYo store. Very cheap and the seating is amazing. The people i side aee also sweet people. Definitely worth your money. They even have discounts for people who have their same day tickets from the nearby theatre. Very much worth your money. The best Froyo place. read more

Cups is the best place to buy Frozen Yogurt. Their selection of flavors and topping are perfect. They have earned my top recomendation. Their Cake Batter flavor is my favorite flavor they offer. They even have whipped cream and Ghirardelli chocolate toppings. They also offer cones, too. And the price pwr ounce is very affodable. It is truly the best. read more

This place was nice. We went in January so it was empty, which I enjoyed. It a cute little spot. I got the custard flavor and went crazy with the fun toppings. I love that they weigh it and charge you a set price, as opposed to some places that charge for every topping. I like that nobody bothered us while we were enjoying the different items. Great place! read more

Cups Frozen Yogurt - Nice place - Ice Cream & Frozen Yogurt Near Me - Secaucus, New Jersey

This cups is very small. Does not have the wide selection like in clifton. Can be very pricey if u get toppings.

This is a chain apparently.... I dont know, I'm from New Yawk!! These types of fro-yo places are popping up everywhere and I'm digging it. Lots of flavors, lots of toppings, and a large cup! Be careful how much you fill up because its weighed by oz's! The ambiance in here is very girly (pinks, purples), which I loved. The teenage cashiers were bubbly. Perfect, healther dessert after some food and shopping. TIP: get the red velvet fro-yo!! TIP 2: they had these mango flavored, cavier-looking balls as a topping. Couldn't figure out if I loved or hated it. read more