My rating is 3.5 stars. I'm rounding down. I found Cupcake Bakery when I went to Mason Jar Kitchen to pick up a takeout order. Both businesses have the same entrance. Cupcake is located in a large plaza. You can't miss the signage of a huge cupcake in blue and pink. I parked in one of the curbside pickup spots. I was picking up a takeout order and felt that it was fine. While waiting for a nice woman to fetch my order, I was looking at the desserts. This place has ice cream, macarons, and lots of baked goods. The chocolate croissant caught my attention. I knew that I needed to get one. When the woman returned with my Mason Jar Kitchen order, I asked if I could get the chocolate croissant. Yes! She got me one and placed it in a paper bag. I paid with a credit card. I also managed to include a tip. It was straightforward. I thanked the woman and headed back to the hotel to have lunch. I had the chocolate croissant as an afternoon snack. The croissant was okay. It was buttery, but it wasn't as flaky has I had hoped. It was more dense like a paperweight. I wanted flaky and airy. The chocolate was yummy. I prefer dark chocolate and loved it. I feel the need to go back and consume more items. The cakes and cheesecakes looked yummy. I was too early to take advantage of 50% off all pastries after 3 pm. I need to come back after this time and see if I can find a pastry that wows me. (459) read more

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I don't think I could recommend Cupcake Bakery. Their variety was very limited. We end buying a slice of Cheesecake which was lacking in quality as well, just as good as a store bought frozen cheesecake. The cupcake I tried was a triple Chocolate cupcake. The frosting was a very silky buttercream frosting the best thing about it, the cake was dried out, very dissatisfied and disappointing. They do sell Sebastian Joes ice cream however, perhaps to draw people in to get them to buy their cupcakes. read more

Cupcake Bakery - Limited variety - Cupcakes Near Me - Eagan, Minnesota

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good variety in flavors and dietary restrictions! They have a few vegan and a few gluten free flavors. I always love a place with options! I ordered the mocha cupcake and the cheesecake one. They were good, but not the best I've ever had. I'll be back for sure since they do have options for people with dietary restrictions! read more

Cupcake Bakery - Mocha (too) cheesecake (bottom) - Cupcakes Near Me - Eagan, Minnesota

I've been a fan of the Cupcake brand for a long time. Their original location was in a place I went to weekly with a kid and we had the best sandwiches and the best customer service and OK cupcakes. I've been to the Eagan location several times over the years, most recently to get a kit to decorate cupcakes at home. This was fun for my kids, and worth the drive and $$ to not have to make all the things myself. I also decided to treat myself to some macarons, and Yelpers, they were stale. They were so stale I thought maybe the pastry chef just doesnt know how to make them except one flavor was so perfect and so fresh. So I know my other expensive treats had been left out for way too many days. Sad. One thing I tend to fret about it how should I tip for take out? It's an old question, and I know it's complicated. But as I was staring at the screen, the counter worker leaned over and chose for me on the touch screen. That was pretty forward of them. read more

Service is always very good , food stays consistently good, and there you have it! They do appreciate feedback, if you don't say anything how can they make your dining or anyones dining experience a good one! Manager on hand, nice folks really. Tip well, it's their bread and butter- read more

Came here on a weekday evening for some cupcakes! Was in the mood for something sweet and was in the area. We came and were greeted right away and to let them know when we were ready to order. We decided to get a triple chocolate and a red velvet to go. The cupcakes here are a little pricey, around $3 to $4 for each, and they are normal sized. The cupcakes were okay. Not anything groundbreaking...I liked the chocolate one, but the red velvet seemed dry to me. Disappointed overall. They also have ice cream from Sebastian joes here and well as serve coffee drinks. I will defiantly come back and try these other parts of their shop. Maybe I will try some different cupcakes next time. Overall the place is nice. The entire place is combined with a restaurant so I can imagine it can get loud. You can sit just in the cupcake side though. I will come back to try this place again. read more

Cupcake Bakery - Triple chocolate and red velvet - Cupcakes Near Me - Eagan, Minnesota

You would think with the name 'cupcake' the product would be exceptional. However pretty disappointing order especially at $3.75 per. Order arrived Cupcakes were partially frozen, for the price the quality should match. My wife and kids would have had more satisfaction out of a box Hostess. read more

I just called to book a birthday party here. I talked to Mike! He must be the manager there. He was rude! He didn't make me feel invited to have a birthday party here! An was abrupt when the day was booked! Nov. 14th! He sounded almost relieved to not let me have my daughters party here! Asked my name to be spelled a thousand times! Poor customer service! I hope their parties are better then the people that work there! And he hung up the phone quickly after! Good luck! Here! Ms.Bird read more

I was disappointed to see that the MOA location and the Snelling location had closed. I was then pretty excited to see they now had a location in Eagan. It's not too bad of a drive from SE Minneapolis, just down Cedar, then down Cliff a bit. I am sad to see all the bad reviews for this place. Well, for one thing many people seem to be rating The Mason Jar (the restaurant attached to Cupcake) and not just cupcake, but I digress. My goal in life is to find the perfect vanilla cupcake, and I think I have found it. Their triple vanilla is so wonderful. The cake is always moist, the frosting is not too sweet (which usually would be a bad thing but it works here) and the pastry crème filling is the perfect finishing touch. I wish I could speak to more of their cupcakes, but vanilla has my heart. So take this with a grain of salt, as well as the other reviews. I heard many complaints that their cupcakes were too sweet, which in my opinion is darn near impossible. Again, I digress. Like all food, everyone likes their different. Many reviews state they have had better cupcakes at the grocery store, which I can not wrap my head around. Even fancy-pants Lunds isn't that great with the cupcakes, IMO. The store is very cute and is attached to a restaurant called The Mason Jar. It was very busy over the lunch hour, which is probably a good sign seeing as how there are many fast food options less than a mile away. It must be worth taking the time to sit down and have a bite. I can't wait to check it out. read more

Really poor customer service. I walked in and waited forever for someone to acknowledge me. Eventually a young lady came over to see how she could help. I wanted to make an order for the next day. This would have been less the normal 24-he notice. That's fine and understandable if they couldn't commit to it. However, the woman behind her immediately scowled and said, "we don't commit to anything before 9am" and walked away. Not a problem - Byerly's is down the street and will get it down at a lower price and infinitely better customer service. read more

Cupcake just lost another star. I walked in, and looked at everything. Decided what I wanted and waited for EVER for someone to even greet me. A man came to pick up an order, a person appeared helped him and then asked someone else what they wanted. I spoke up saying I'd actually been here before everyone else. She looked at me and then ignored me. Fuck that. Cupcake obviously doesn't want my money. PS. I'm not sure how this pic is attached to my review. I didn't get anything today. read more

Cupcake Bakery - Salted caramel, strawberry and pink lemonade. These weren't dry and gross! Hooray! - Cupcakes Near Me - Eagan, Minnesota

I was invited back to Cupcakes by a friend. I hesitated because the last time I was there the pressure to leave the table and the refusal to give us more coffee while my friends and I caught up (pre-COVID) was unbelievable. So I gave them another try. Now I get COVID restrictions and limitations. Ugh! Same experience. We felt very unwelcomed. First, they give you a 90 minute window for the booth. Ok....I get that with COVID. They give you a card on the table that tells you when you need to leave. This card and time were mentioned more than once. The waitron was or seemed quite impatient to take our order. Finally, we decided to just enjoy a cup of latte. This really flustered the waitron. She then told us we shouldn't be in the booth then if we were just having coffee. She said she'd allow it though. She reminded us how busy they were. The line out the door must've been at another door because I never saw it. We stayed. We enjoyed our coffee. We left 91 minutes later. Never again! I'm sure they won't miss me, but really?!?!! My friend John goes there quite a bit. I'm not sure he believed me when I told him about my last experience. Well.....he does now. He was more irritated than I was. Maybe because I was expecting it or maybe because he hates when he's wrong and I'm right. read more

I had long awaited the opening of the Eagan Cupcake. I'm a Minneapolitan through and through, but I work alllll the way out in this 'burb. I was so looking forward to a staple from my Prospect Park days to magically appear in Eagan. The entry is bright and welcoming, with colorful cupcakes and macarons lining the cases. The transition from Cupcake to The Mason Jar (the cafe) isn't as smooth as it could be, but we were seated right away and started perusing the menu. And then we kept perusing, waiting, looking around for someone to notice that we were there. After about 15 minutes of no water and no greeting, we finally stopped one of the servers who told us that we weren't in her section but she'd be happy to take care of us anyway. THANK YOU! Yes, this was a good start. For food, I opted for the cobb salad with spinach, and it was enormous and delicious. My coworker chose the soup and salad combo. Both of us really enjoyed the meals. The menu is pretty all-encompassing and ranges from breakfast all day to soups and salads to big sandwiches made on Cupcake's fresh bread. Admission: I've recently come to terms with a very serious macaron addition. Once I perfected my own recipe, I cannot pass up the opportunity to try actual pastry chefs' concoctions. The macarons at Cupcake were so pink + turquoise that there was no way I could walk out without some. My hubby is also a huge fan, so I figured I'd have a little after-work surprise for him. Womp womp. We got the lemon, elderberry, and raspberry cookies, and each of them was as dry as cardboard. Here's where I hate to say that I totally agree with the other reviewers. While I haven't had the cupcakes yet, I used to get them all the time back in the day when Cupcake meant the one adorable little nook on University. They were amazing: soft, fresh, unique, beautiful. They still LOOK like they would be that way, but one bite into the macarons and I can easily believe that the quality of the cupcakes has gone the way of the macarons: dry, bland, and not worth the price tag. I would love to give Cupcake/The Mason Jar another try. The cafe's food was good, but I just hope the brand isn't expanding so fast that it can no longer manage the quality of its bakery and service. People go to Cupcake for, above all, cupcakes! If the baked goods fall flat, you can't expect people to keep trying until it works. I'm rooting for you, Cupcake! Now, please go throw away all of your dried up treats, permanently take them off the shelves, and give your loyal customers the delectable creations they're used to. I'm sure the positive reviews will follow. read more

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The location in Eagan is not far from 35E, on Cliff. It's a convenient spot on my way into work since they open at 7 am. It appeared closed and the main door directs you to a common entrance in the adjoining building. I was here on a mission as a gift for a colleague - birthday cupcake. So while I cannot comment on the consumption of this particular cupcake I have eaten them before with much enjoyment and my colleague said it was delish! Humidity had the case all fogged up and I had to ask them to wipe it down so I could read the descriptions and prices. I kind of felt like I was interrupting their morning routine and the place seemed kind of dark and unwelcoming. The one I bought was $4.45 (chocolate/caramel). Kind of pricey. read more

Cupcake Bakery - What would I want? Chocolate caramel of course. So she gets the best. - Cupcakes Near Me - Eagan, Minnesota

Been here several times and each time there was a decline. Was in on 2 June. Service was poor. Drink service was slow and food timing off with 3 trips to deliver our entrees. My scallops came with a beurre blanc...something tasted off with the sauce. To much vinegar maybe...prefer beurre blanc to be made with lemon. The end all was when we went to get a cupcake for desert. They were still selling the Michelle Obama cupcake. My wife asked if they will be making a Trump cupcake or an Ivanka cupcake. The server said "Never". I said let's go. My $$$ won't be supporting an establishment that plays 1 side of the political spectrum over the other. Spending $$$ at Cupcake supports the Democrats! read more

Cupcakes were dry and way too expensive for my blood. $18 for 4 cupcakes and 2 macarons. Macarons were not good... pistachio one tasted more like walnut and cappuccino one tasted like when you make instant cappuccino and don't stir it all the way and you get those weird overly cappuccino tasting lumps... not the best. The young man at the counter did give great customer service but not enough to make us ever want to return /: read more

Overrated. I've given this place 2 good tries and they have fallen short each time. I LOVE chocolate (Cafe Latte turtle cake is my all time fave!) and the 3 different chocolate cupcakes I've had at Cupcake were dry, boring and unimpressive. Honestly, I was very disappointed (especially at nearly $4 each). The Mad Cow and Chocolate Cream Pie were blase and the cake party extremely dry. The Triple Chocolate was crusty, stale, dry and worse than anything I could have purchased at the grocery (fake buttercream and food coloring would have tasted better). My husband has liked the non-chocolate cupcakes he has tried there (4 in total)- but he is also not a dessert connoisseur like I am. A package of Skittles would suffice and he'd be content. This definitely isn't close to replacing Pardon My French and I don't plan on going back. read more

I feel that Cupcake is trying to be too many things and not doing any of them well. Bakery - At first glance there seems to be a lot to choose from, but then on closer look it is deceiving. My wife found a cupcake that looked interesting in the case only to be told that it was for display only and they were sold out. I took a pass on the cupcakes. Bar - It seemed very limited. the wine list was short, even though there was a glass walled keg room, the tap beer was very limited. While having a glass of wine at the bar, we noted that 2 mixed drinks had been set on the bar on a tray. Not sure if they were there for pick-up or had been returned. Either way, they sat there the entire time we were there. not very classy. Food - I did not try the menu, but based on other initial experiences, I probably would not The whole experience just did not have a positive feel. We were hoping for at least an equivalent replacement for Pardon My French, but feel that this place has fallen short. read more

Disappointing, and online customers, beware. I put in an online order for daughter's graduation party. After 3 calls to them, and no answers and no delivery to the event, I was told, sorry, they didn't have my order. (even though I had an email confirmation and the charge to my credit card had gone through) In my follow up they said it was a technical issue, sorry, and then finally put the refund through. A letter to the owner regarding the customer service and online issues yielded zero response. We expected more from what we considered as a high end business. read more

This review is for the Mason Jar - the sit down restaurant side of Cupcake. My husband and I were quick to be seated. Our server didn't take too long to come take our order - the problem was that we weren't quite finished figuring out what we wanted. It then took forever for him to actually come back and take our order. We ordered a pizza to split and soup (for me) and a ceaser salad (for my husband). The soup and salad came at the same time as the pizza - we hadn't specified otherwise, but I would have assumed we'd get them first? The BBQ chicken pizza (it has a different name on the menu that I can't remember) was amazing!!! The flavor combination was just right, the crust was great - there was nothing I didn't like about it. However, our soup and salad left lots to be desired. The ceaser salad dressing was watery and lacked flavor. They didn't have a pepper grinder anywhere in the restaurant, so no fresh ground pepper. We had to flag someone down because there wasn't salt or pepper on the table, and our server never stopped by to see how our food was. My cheddar broccoli soup was...odd. There was a watery layer on top with what seemed like either curdled cheese or bread crumbs in the bottom of the bowl. I really tried to like it and made it through half of a (large) cup of soup. When we finally saw our server again, I mentioned that it just wasn't that good....our server got the manager who took it back to the kitchen. She came back with an explanation of how it was made and told me it was made fresh in house. Would I like to try another bowl? If not another bowl, do I want to try another soup on the menu? As we had finished our pizza and I was basically full, I declined. At this point, we sat at an empty table. No offer of a dessert menu no server to offer us a check. Wait a few more minutes and we finally flag our server down and ask for our check. It takes a few more minutes to get our check and settle our bill. If I ever return, I hope the service is considerably better and I find another gem on the menu, like the BBQ chicken pizza. read more

We went in on a Friday night for a drink, appetizers and desert. We ordered summit oatmeal stout, which is a beer that produces a lot of foam when poured. The server let the beers sit over 15 minutes before serving them to us and brought them to the table full of foam. If you serve this beer you should know that the foam should be scraped off while pouring. When we asked for our check after eating the server said "good I was hoping you were going to ask for that". We were only there 45 minutes! ** please hire friendlier staff ** The coffee bar in the morning is very slow, maybe hire a former starbucks employee to speed this place up! The cupcakes are tasty ! read more

I ordered 2 dozen cupcakes through their website that listed 2 locations, Eagan and MOA. My order was for pickup at the MOA location. The transaction processed, and we went to pick up the cupcakes. The MOA location is permanently closed. The order was processed on a Tuesday for pick up on Friday. My phone number was on the order. They had 3 days to call us and straighten out the issue, yet they never bothered. We called the Eagan bakery, and they didn't even process our order! We asked for a refund and have yet to see our reimbursement. read more

Walked in from out of town and needed to order a box of macarons. The guy says is it ok if they don't come in a box, sure no big deal. When I placed my order and he picked up the wrong item I corrected him politely and he said ok ok I know I made a mistake. For the price to be treated like that ....Not for nothing poor customer service would never ever go back. read more

I had heard wonderful things about the original Cupcake location in Minneapolis, so I was very excited when they expanded to the south metro. I stopped in at about 4:00 pm on a very-cold Tuesday afternoon. The cupcake display was about 3/4 empty, looking quite picked over for the day. (I can't blame them for not having huge stock on a bad-weather Tuesday.) The cashier / server behind the counter seemed annoyed as I surveyed the cupcake display. I decided on two cupcakes (Mexican Hot Chocolate and their "award-winning" Carrot Cake), and took them to-go. I ate the carrot cake after getting home. The cake was dry and crumbly, and seemed as if it had been frozen at one time. Whatever the case, I do not think this was a cupcake made fresh that day, that's for sure. The icing was odd... a weird "sticky" consistency I've never encountered in a cream cheese icing before. The entire cupcake-top worth of icing came off with my first forkful, that's how sticky it was. I can make a better cream cheese icing than this, so that was a disappointment. The other problem was that the carrot cake was loaded with raisins; I know a lot of commercial carrot cake contains raisins, which I can usually successfully pick out. Not from this one - the cake crumbled, and the 2-dozen (yes, two dozen raisins in a small cupcake) dropped out. Thumbs-down on the carrot cake. I saved the Mexican Hot Chocolate for the next day, so admittedly was not getting a fully fresh cupcake by the time I tried it. It was already hard and stiff, like a many-day-old cupcake might be, and not one that was made the day before. The icing was also... sticky. What the heck is going on with this place's icing? Again, the cupcake was dry and crumbly and just not enjoyable. I worry that Cupcake may be over-expanding, and that they may be letting their quality slip, particularly at satellite locations like the Eagan one. The business previously in this space was well-loved yet still went out of business... I'm not sure that Cupcake's entry here will thrive long if this is the quality we can expect. read more

Contrary to many posts of Cupcake Eagan reviews, I have had no problems. Each time I have eaten at the Mason Jar, my food, service and overall satisfaction has been consistent. If you appreciate delectable food as found in Minneapolis by a non-franchise business, then, this is a "must do" for your bucket list. Mason Jar features a wonderful menu with items that are rarely found in the "suburbs". If you want a Chili's or Applebee's experience; Cupcake is NOT for you. The unusual menu pairings are a hit to your senses that always leave me wanting to come back. The fact that you can get a wine with dinner makes it even more enjoyable. The decor is whimsical and obviously had a lot of thought behind it. I can see there is a lot of care in running Cupcake by the extreme cleanliness. There have been some kinks that have been experienced; but nothing out of the ordinary for a new business stretching their wings. Oftentimes, the owner is on site and will stop by tables to check on things. The bakery side of Cupcake, for me, also has been good. I now have my favorite cupcakes that I order routinely and have been pleased each time. Please note that Cupcake is a full service bakery offering delicious breads and pastries for purchase too! Forget Byerly's or Patrick's; these breads are better hand's down. The coffee served here slams the coffee offered by the former tenant, Pardon My French. Again, always a consistent and tasty hot beverage each time. Customer service was initially a bit rocky; the staff seemed initially overwhelmed when they opened. Three months later, I sense a much more relaxed and educated group of people. My advice is to run, don't walk, to Cupcake and the Mason Jar. This isn't a crappy strip mall restaurant. It's high quality and unique leaving you satisfied and looking forward to your next trip back. read more

We ordered cupcakes online at the mall of America location. I go to pick it up and they are closed. I call the number and they said they were going call me and ask if I still wanted them never got a call and they didn't make the cupcakes. Very bad customer service on there part. They charged my card and I had to tell them to refund me. read more

Place has gone downhill. They no longer offer their "Trademark" cupcake which is shocking. It took effort and was delicious but most of them now are just minor variations of a few cupcakes that are pretty easy to make. Our family used to love this place and are sad to see what has become of their picked over selections. read more

Not good! We are in town from out of state. Searched for a bakery to enjoy an afternoon cupcake. Our first flag was the price of the cupcakes from $3.25 to over $4! But we thought hey, if they are scrumptious cupcakes then they would be worth it. Those prices were for regular sized cupcakes-like you make at home. We ordered the Red Velvet and Chocolate Peanut Butter-the cupcakes were old tasting and in texture when we cut into them. Cupcakes were dried out-the only thing holding them together was the hard lump of frosting on the top. I would not recommend this place at all. Cupcake lived up to its mediocre name. read more

Delicious! As a cupcake enthusiast I must say my fancy has been tickled. I will try not to go here every day, it will be difficult, but I must. read more

We ordered cinnamon rolls for Christmas morning and they were delicious! The price was fair, compared to ordering on line and paying $17 for shipping. Would definitely order the cinnamon rolls again! read more

Delightful cupcakes... I had the Lemon Sunshine. Very reasonable prices and friendly service. read more

Cupcake Bakery - Cupcakes Near Me - Eagan, Minnesota

We live nearby and stop in once and awhile. Food is pretty good, service is OK. I find the food and bakery items to be overpriced. I do like that they have vegetarian options. read more

I wanted a treat today and the cupcakes and macaron really hit the spot. The latte was excellent as well.

Ordered a Cronut, Blueberry Cheesecake cupcake, Handle with Caramel cupcake, and a Red Velvet cupcake Size: smaller than home baking pans for cupcakes. Look: neat and tidy but not very exciting Taste: Consensus is that the Cronut was so sweet that it may as well have been a regular donut. It tasted a little greasy as well, though the texture inside did look like a croissant. The cupcakes were a disappointment - the cake texture was dense and the frosting so were so, so gummy. I touched the top of one with my finger with a little pressure and it was so solid that no frosting came off on my finger, in fact I didn't even need a napkin. Overall: will get far better at Lunds or your own kitchen. This does not come close to other specialty cupcake shops. read more

Took my kiddo here for cupcakes. He got the dirt one (chocolate with a gummy worm sticking out) since he's a 9 year old boy. Ha! I got the peanut butter cup. It was fine, but not over the top delicious like I would expect from a place that specializes in cupcakes. I've gotten better, more extravagant ones from Lund's. I didn't even finish it. Sad. Service was great though. Even my son commented that the lady was very nice. read more

Cupcake Bakery - Peanut butter cup cupcake - Cupcakes Near Me - Eagan, Minnesota

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Don't know what's the hoo haa abt this place!!Nice cupcakes but I have had better in Cali.Overall nice place and good service.

I cannot put into words how much I adore cupcake! I am originally from north Chicago region and relocated last spring. Since moving I have had friends and family from back home have cupcakes delivered to me. Every time the cupcakes have been outstanding! I do not like chocolate, but there are several different non chocolate varieties to choose from. You have to order the cupcakes in groups of 4. The cupcakes have the cutest names, such as "I love Lucy" (vanilla with vanilla frosting and a red heart on top). The only thing that would be nice (and maybe they do this, but it costs more money) is a little note saying who they were from. I would post a picture, but I eat them so quickly I forget! Yum! read more

The white bean sweet potato soup is excellent. The baguette the 1/2 turkey sandwich came on was crunch and chew and great. The aole gave the right amount of kick. Jar Full of Jokes on Monday nights is a blast. I'm going in for cupcakes later. read more

Cupcake Bakery - Sweet potato white bean soup 1/2 turkey sammy - Cupcakes Near Me - Eagan, Minnesota

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This place is delicious both the Cupcake side and the Mason Jar side! I have been here about 3-4 times in the last 6 months, the food has been wonderful every time. The service was fine, not brag worthy but sufficient and the food worth the trip! read more

Cupcake Bakery - Cupcakes!! - Cupcakes Near Me - Eagan, Minnesota

Best cupcake I've ever had!! Adorable shop and very friendly and helpful staff! We had the dulce de leche, lemon, and triple chocolate. What a fun place! Cool that they were featured on cupcake wars and the owner was even there when we went! Will be back! read more

Cupcake Bakery - Cupcakes Near Me - Eagan, Minnesota