Friendly staff and very thorough!! Service is reasonable and they take private insuranceread more

This was my first visit to Dr. Hagan. I am normally terrified of the dentist but he and his staff…read moremade my visit easy. I will be returning for additional work.

Dentist were good - my daughter did great. Charged me an arm and a leg for each visit. when all 3…read moreof her visits were done I owed like over a 1000 dollars. They said I needed to pay in full, I said I cant pay in full, paid what I could wish was like 200. They started to send me text to pay which worked out fine but then their system changed - then I had to call - sometimes got a reminder letter - i paid when I could. So Jan 17, 2026 I received a letter which by the way was date DEC 18, 2025 ( it doesnt take a month to get a letter that came from kingsport to church hill - also the envelope was post dated JAN 14. SO this letter stated my remaining balance would be sent to collection, and if I needed emergent care in the next 30 days I could but after that we could not go back. Remember the letter came a month after they dated it VERY CONVENIENT!! I called to pay in full they said i would need to either pay collections or with them if I did to them theres a process fee. SO I paid my dues and asked about the letter and if my child could still come they said NO!! NEVER not in a year or whatever NEVER! WHAT KIND OF BULLSH*T IS THAT!! SO they got my money, send a letter late for 30 days care and still I get nothing. I asked for them to send me my daughter records - which they did. Save your money, Save your stress so to another dentist!!

Facility looks great and welcoming. Dentist was not patient, kept talking over me while I was…read moreadvocating for my 5 year old, and they full on tried to take advantage of out-of-pocket patients since they didn't take out insurance. Worked up a whole treatment plan of $5,000+. Found a new pediatric dentist and turns out only 2 of the 7 things they said needed to be done were accurate.

My previous dentist basically went MIA, and when my daughter had dental pain, they were able to get…read moreus in the next day. She had another tooth infection while we were waiting for a procedure, and they were able to see her the same day. The staff is friendly. Their scheduler Vickie is so sweet and was able to bump us up twice on the cancelation list for her procedure. The only thing I don't like is that there is no after-hours or on call line for questions, but that's more of a luxury than a requirement.

We love Dr. Moody and all his staff. They've seen all of our children. We always have such a great…read moreexperience and our kids love them too. Thanks!

Do you love your dentist? I do. Dr Carlisle is the best. The hygienist and the front of house staff…read moreare lovely too, but Dr Carlisle is in a class of her own. Highly recommend.

Dr. Koplow and his staff are the best dental practice I have ever been too! I have 3 sons and ages…read more2, 9, and 15 and my middle child has some bad luck with his teeth. Dentists have always been really judgemental and make him feel bad but Dr. Koplow actually listened to my concerns and my son's fears. He made my son feel relaxed even though he was scared and when we had to return for a second appointment he didn't give me any trouble! The main receptionist, Branda is so patient and sweet. She is what every resptionist should be!!! The office is decorated as if you are under the sea and my 3 year old loves pointing out the fish and as he watches movies on TV. If you are looking for a dentist, I highly recommend Dr. Koplow's office!!

All 4 of my kids love every single lady at Dr. Koplow's office. They love watching tv and sometimes…read moredon't even notice the work being done. Dr. Koplow is very gentle with the kids and they have never complained about going. Keeps my kids teeth clean and safe

I just wanted to take a moment to thank Dr. Jenny Jackson and everyone at Asheville Pediatric…read moreDentistry. My daughter was born in November and had a tongue tie, a condition which we found in our circumstance would need to be corrected. Dr. Jackson was so wonderful and scheduled us for the same day(she was even going out of town that night and she stayed late for us to complete the procedure!) Even after the procedure the follow up was amazing. She gave us her personal cell phone and was available to us anytime we had any questions.

Dr. Jackson will tell you herself that she is very proactive about dental health for kids, which…read morehas meant some work for my kid (ah, genetics). Nevertheless, my kid has had such a positive experience during her visits that she says she wants to be a dentist like Dr. Jackson when she grows up. If that isn't an excellent recommendation, I don't know what is!